1. Curriculum Vitae
Personal Details
Name Lerato Ledwaba
Address 4757 Simelani Street
Orlando East
1804
Nationality South African
ID Number 8907130321084
Interests / Hobbies Reading,
Contact Details Cell: 078 322 7256
E-mail: leratoledwaba8@gmail.com
Executive Summary
I’m a patient and smart person. I’m able to work under pressure at any given
situation. I’m hard working and competent. I work as a Traffic Administrator at
Mediamark. I have achieved a degree in Bachelors of Business Administration in
2013 through the Maharishi University of management in United States . What
makes me confident about this is that I was learning through long distance and
this proves that I was disciplined to complete my degree. Working as a tutor
enabled me to acquire some communication skills, Computer Skills and listening
skills, patience, being punctual and having the ability to deal with different
students and people. I also had the opportunity to work as a sales representative
and this has expanded my knowledge because I have a skill for customer care
and how to convince the customers.
Professional Skills
• Listening Skills
• Communication Skills
• Punctuality
• Computer Skills
• Teamwork
• Planning and Organising
• Administrative

2. Additional Skills
The following certificate courses are all additional courses that I have done over
and above my Degree in Business at the Maharishi Institute
CALL CENTRE CERTIFICATES:
1. Introduction to Call Centres
Certificate Contact Centres Kickstart – 2011 – NQF Level 2
Provider The Performance Hub 10-day skills course (accredited
through Services SETA)
2. Call Centre Level 2 Agent Qualification
Certificate National Call Centre Skills Qualification – NQF 2
Provider The Performance Hub (accreditation Services SETA)
Funded as part of the DTI’s Monyetla Programme
3. Call Centre Level 4 Team Leader Qualification (still under completion)
Certificate National Call Centre Skills Qualification – NQF 4
Provider iFundi (accredition Services SETA)
Team Leader qualification offered as part of the DTI’s
Monyetla Programme
Education - School
Institution Immaculata Secondary School
Year 2006
Qualification Matric
Education - Tertiary
Institution Maharishi Invincibility Institute
Year Completed 2007-2009
Qualification Foundation Phase
Institution Maharishi University of Management
Year Completed 2009-2013
Qualification Bachelor of Business Administration
Computer Proficiency
MS Word, Excel, PowerPoint
E-Marketing
Digital Literacy

3. Awards / Achievements / Memberships
2006: Matric
2007-2010: Entrepreneurship
Monyetla Work Programme
Business Today (IDC)
Leadership 1A
Digital Literacy
Microsoft Office
2012: Seed Community Member
2010-Present: Administrator at Media Mark
Work Experience
Company: MediaMark
Position: Traffic Administrator
Duration: Jan 2014 – Present
Job Description / Responsibilities:
• Pulling Reports ( Inventory, Cart Report, Feature Avails, Compensation
Report)
• Booking Adverts on Radio
• Pulling TV Logs
• Resolving queries
• Loading audio
• Filling
• Archiving
• Ordering stationery
• Assisting with leave Report
Reference: Magda De Klerk (Traffic Manager) Tel: 079 897 2469
Company: Maharishi Institute
Position: Tutor
Duration: 2010- 2013
Job Description / Responsibilities:
• Assist the lecture to prepare the lesson
• Create a good environment for our students
• Taking register in class
• Making copies for the particular lesson of the day
Reference: Mr P. Mabila (Academic Coordinator) Tel: 079 855 6137

4. Work Experience Continued
Company: Mr Price
Position: Packer and cashier
Duration: November 2008 – February 2009
Job Description / Responsibilities:
• Packing clothes
• Cashier
Reason for leaving: I had to go back to school as I was studying towards my
Bachelor of Business Administration
Reference: Mr Zakes (Manager), Tel: 011 930 1397/011 930 8170
Company: Ruwag
Position: Sales Representative
Duration: November 2011 – 2013
Job Description / Responsibilities:
• Sell and promotes the product
• Explain thoroughly to customers who need clarity about the product
• Help the customer with what they looking for
Reference: Eugene (key accounts manager) Tel: 079 897 2469