Linda Santillo has over 10 years of experience in consumer and business-to-business sales. She is currently an Admissions Rep at Bryant & Stratton College, where she has exceeded enrollment goals and established a Veterans Club. Previously, she held sales roles at Coca Cola Refreshments, New Horizons IT Training, Forbes Custom Products, and LA Weight Loss, consistently meeting or exceeding sales targets. Santillo has a background in retail merchandising and holds various software and sales certifications.
1. Linda Santillo
43 Glenbrook Road - Rochester, NY 14616 - 585.621-6897
lmsantillo@bryantstratton.edu
Experience
4/2011-Present Bryant & Stratton College Rochester, NY Admissions Rep Consumer Sales
Achievements- Met and exceeded enrollment goals for 2014 year. Majority of enrollments focused upon medical
degree programs. Enacted first approved Bryant & Stratton College Veterans Club that resulted in an influencer
relationship with the Department of Veterans Affairs.
Responsibilities- Represent the College to prospective students and their families. Arrange and conduct
individual interviews with students. Maintain appropriate follow-up communication with students regarding the
status of their applications for admission and financial aid. All prospect and student information maintained into
Siebel CRM. Other responsibilities include former students return, Penn Foster high school enrollment and
retention of current students.
09/2009-4/2011 Coca Cola Refreshments Rochester, NY Large Account Manager B2B Sales
Achievements-Exceeded previous year volume goal by 5.6% resulting in 157k cases sold in 4th quarter, 2010.
Responsibilities- Primary contact between the large store managers in Greece, Gates and Brockport. In
connection with a sales call, responsible for maintaining appropriate inventory levels, company assets and point
of sale to ensure account meets Coca Cola merchandising standards. Consistently provide excellent
communication of account activities to appropriate parties.
09/2008 - 09/2009 New Horizons IT Training Rochester, NY Account Manager B2B Sales
Achievements- Specialized and excelled in relationships with Pittsford Central School Districts facing a large
software implementation.
Responsibilities-Account development done through cold calling and appointment setting to develop a new
market for technical and software training for Microsoft, Oracle, Cisco, Comp Tia. Responsible for quotes,
proposals, account revenue tracking, pipeline forecasting, training implementation.
12/2007 - 9/2008 Forbes Custom Products Rush, NY Inside Sales B2B Sales
Achievements-Excelled in determining customer needs by researching their goals and keeping close
consideration to their budget needs resulted in large volume as well as smaller incremental sales.
Responsibilities- Answer inbound sales leads as distributed by Sales Manager. Determine needs based upon
customers marketing goals and budget. Recommended materials, size and production method to educate clients
on their available options. Responsible for developing customized quotes that resulted in high volume orders.
9/2003-12/2007 LA Weight Loss Horsham, PA Area Supervisor Consumer Sales
Achievements- Responsible for all aspects of 7 center retail and customer service operations generating up to
3.1M in annual revenue.
Responsibilities-Territory included Greece, Geneva, Henrietta, Fairport and Webster, Auburn and Oswego.
Responsible for managing up to 25 staff members consisting of store managers, assistant managers and
counselors. Used head hunting and internal prospecting skills to obtain top sellers that were promoted to higher
positions in other markets (Albany, Buffalo and Syracuse) Conducted all employee training from 2-week hew hire
training programs to senior staff level workshops. Wrote and conducted training workshops to introduce new sales
processes and product rollouts. Regularly trained staff in relationship sales and phone scripts to increase client
enrollment. Also responsible for payroll management, inventory control, and human resources policy
reinforcement
2. Education
Bryant and Stratton Institute Rochester, NY Obtained scholarship for Associates in Occupational Studies
in Retail Merchandising
Gates Chili HS Rochester, NY Graduated-Business Major
Other Experience and Skills
Certified in Microsoft Office Excel, Word, PowerPoint and Outlook 2007
SPIN Selling Training
Excel 2003 Mastering Pivot Tables Visual quoting software
PowerPoint-Executive Presentations
Microsoft Outlook Time Management Workshop
CRM Sales Training CRM -Sales Logic