1. Lillian Crackel
Greater New York City Area
Cell: (609) 802-1783 E-mail: Lillian.crackel@gmail.com LinkedIn: www.linkedin.com/in/lilliancrackel
Upcoming Business Leader | Special Event Planner | Creative Thinker | Process Improvement
I am the Director of Administration at one of the leading continuing medical education companies focused on remedial ethics/
boundaries training. I work closely with the CEO and other department heads to identify weaknesses in our growing company;
and created new policies and business structures to enhance overall organization and efficiency for more productive company
operations.
Professional Experience
Professional Boundaries Inc. Fort Lauderdale, FL
Director of Administration 2012-2016
• Promoted to Director of Administration and Head of Human Resources in two years.
• Scheduled and organized continuing medical education events throughout the year.
• Created business systems, streamlining company protocols to improve efficiency and create a foundation for scalability,
which resulted in an increase in course registrations.
• Increased sales by 48% through data management and market forecasting.
• Lead Recruiter, increased team size by 60% and created training protocol.
Sidekick Services, LLC Princeton, NJ
Founder and CEO 2012-2015
• Created LLC to perform contracted administrative business and projects.
• Nurtured startup into viable organization that was then absorbed by Professional Boundaries, Inc.
University League Nursery School Princeton, NJ
Internship 2010-2014
Education
Skidmore College Saratoga Springs, NY
BA in English 2011
• GPA: 3.6
• Concentration in English with minor in Studio Art
• Multiple Dean’s List
Additional Information
• Proficient in: Microsoft Office, Mac Tools, Sharefile, GoToMeeting, Basecamp, Google Calendar, Constant Contact
• Additional Professional Achievements:
o Created Client Resource Management System
▪ Designed and implemented client resource portal to improve information output and the collection
of course materials.
o Introduced Travel Logistics Department
▪ Through strategic analysis, predicted opportunity to improve faculty travel logistics, and introduced
new team members to better facilitate the department needs.
• Community Involvement:
o Volunteer Life Guard - Volunteered at community pool for five years. Responsible for 6 deep water
rescues. Certificates: CPR, First Aid, Water Rescue
o Volunteer Substitute Teacher - Volunteered at University League Nursery School, assisting in general
classroom functions.
- 4 Years Event Scheduling and Planning Experience - Human Resources and Training Skills
- Experience with Legal Documents and Contracts - Passion for Creating Unique Solutions
- Compassionate, Collaborative Leader - Motivated Self-Starter