1. PATRICK D. POYFAIR
3030
North
250
West
⏐
Lehi,
UT
84043
⏐
801.230.9953
⏐
patpoyfair@gmail.com
Human
Resource
Management
Professional
Seasoned
human
resources
leader
experienced
skilled
in
directing
a
company’s
effort
to
achieve
organizational
effectiveness
by
drafting
strategy,
designing
structure,
analyzing
group
dynamics
and
providing
several
means
of
intervention
to
ensure
the
company’s
values,
vision
and
culture
have
positively
transformed
at
the
conclusion
of
institutionalized
change
efforts.
Personable
HR
teammate
who
comfortably
collaborates
with
key
executives
and
stakeholders
to
create
HR
systems
that
align
an
employee’s
behaviors
with
values
and
pre-­‐defined
skills
critical
to
achieving
success.
Change
management
expert
skilled
in
blending
performance
management,
development
coaching,
succession
planning
and
soft-­‐skill
training
modules
to
achieve
organizational
effectiveness.
Trusted
leadership
development
partner
skilled
in
creating
training
modules,
executive
coaching
systems
and
individualized
development
sustainability
plans
that
are
vital
to
developing
an
organization’s
future
leaders.
CAREER
HIGHLIGHTS
•
Obtained
Master’s
of
Science
Degree
in
Human
Resource
Management
from
Utah
State
University
in
2004.
•
Acquired
ten
years
of
progressive
HR-­‐related
leadership
experience.
•
Built
an
HR
department
for
a
startup
company
from
scratch
by
recruiting
for
and
establishing
a
call
floor
of
30
employees
and
support
staff
of
20,
creating
appropriate
compensation
and
benefits
for
each
and
defining
the
HR
policies,
rules
and
procedures
for
all
who
worked
there
via
an
employee
handbook.
•
Consulted
with
key
HR
executives
and
stakeholders
for
five
years
at
companies
including
US
Bank,
eBay,
Rite
Aid,
Texas
Roadhouse,
Conway
Freight,
Credit
Suisse,
MGM
resorts,
Bayer
Pharmaceuticals,
Pepsi
Bottling
Corporation,
Capital
One
and
Texas
Roadhouse.
•
Designed
and
implemented
the
leadership
development
philosophy,
framework
for
sustainability,
training
curriculum
and
executive
coaching
system
for
the
nation’s
largest
physician
recruiting
agency.
CAREER
SUMMARY
Manager
of
Leadership
Development
CHG
HealthCare
Services
/
2012
-­‐
2013
Created
the
leadership
development
program
for
CHG
Healthcare
-­‐
Fortune
Magazine’s
third
best
company
to
work
for
and
Training
Magazine’s
fifth-­‐best
training
organization.
Integrated
the
company’s
core
values,
preferred
leadership
behaviors
and
servant
leadership
characteristics
into
one
easy-­‐to-­‐understand
system
of
coursework,
coaching,
mentoring
and
long-­‐term
succession
planning.
•
•
•
Designed
and
implemented
the
first
three
leadership
courses
included
in
the
program:
Leading
with
Core
Values,
Putting
People
First,
Quality
and
Professionalism.
Created
a
framework
for
leadership
development
execution
that
placed
primary
emphasis
on
sustainability
via
experiential
learning,
coaching
and
mentoring.
Built
leadership
coaching
system
focused
on
long-­‐term
development
plans,
sharing
leadership
best
practices
in
monthly
sessions
and
engaging
in
regular
follow-­‐up
meetings.

2. •
Evangelized
this
new
development
approach
and
learning
strategy
to
CHG
executives,
helping
them
appreciate
the
impact
that
values-­‐based
development
programs
can
deliver
to
the
company’s
overall
financial
performance.
Manager
of
Leadership
and
Training
Consulting
OC
Tanner
Recognition
Company
/
2007—2012
Directed
the
leadership
development
consulting
approach
with
OC
Tanner’s
key
clients,
serving
as
the
company’s
recognition
training
subject
matter
expert
and
leading
the
initial
discussions
and
working
sessions
to
draw
out
the
precise
vision
for
the
recognition
training
deliverable
the
client
desired
our
team
to
create.
Led
the
instructional
design
project
management
efforts
to
finish
the
deliverables
on
time
and
by
the
agreed
upon
deadline.
Served
as
the
ongoing
key
point
of
contact
with
each
client’s
training
and
organizational
development
stakeholders.
•
Created
new
and
innovative
training
deliverables
to
protect
from
the
recession’s
toll
on
speaking
and
training
revenues,
and
in
the
process,
grew
yearly
sales
from
$2.7
million
to
$4.5
million
in
2009.
•
Directed
our
team’s
effort
to
exhibit
and
speak
at
national
training
and
development
conferences,
forged
important
relationships
with
these
associations,
and
secured
15
major
clients
-­‐
increasing
overall
company
revenues
by
more
than
$10
million.
•
Led
the
effort
to
create
a
series
of
cost-­‐effective
public
seminars.
While
the
stated
goal
was
to
break
even,
our
efforts
instead
turned
a
$250k
profit
and
identified
four
new
total
solution
clients.
•
Developed
a
recognition-­‐based
online
community
to
enable
our
client’s
managers
to
better
implement
the
principles
they
learned
in
our
training
courses.
Directed
the
team
that
built
the
structure
and
framework
to
make
it
happen.
Director
of
Business
and
Investor
Operations
Experience
Residential
LLC
/
2006
—
2007
Managed
investor
relations
while
improving
vendor
and
employee
alliances
through
opening
and
strengthening
lines
of
communication.
Directed
all
human
resources,
marketing,
corporate
governance,
advertising,
and
public
relations
functions
within
the
company.
•
Partnered
with
investors,
home
buyers,
banks,
title
agencies
and
subcontractors
to
create
a
process
to
drastically
increase
the
amount
of
homes
sold
in
a
year
from
five
to
twenty-­‐five,
significantly
raising
revenues
and
growing
the
company’s
footprint
in
the
residential
construction
market
in
Prescott
Valley,
AZ.
Human
Resources
Director
The
FranklinSquires
Companies
LLC
/
2004—2006
Charged
with
building
a
human
resources
department
for
a
fast-­‐paced
start-­‐up
company
with
a
goal
to
enable
individuals
to
become
financially
self
reliant
through
real
estate
investing
techniques.
Reporter,
Editor,
Designer
The
Deseret
News
/
1998—2005
ACADEMIC
CREDENTIALS
Utah
State
University
•
Master
of
Science
—
Human
Resource
Management
Brigham
Young
University
•
Bachelor
of
Arts
—
Communication/Journalism
•
Associate
of
Arts
—
English