1. Certified Public Manager Program®
The Certified Public Manager Program®
focuses on areas to
build self-awareness, promote collaboration, and encourage
process improvement. The program not only offers professional
development opportunities for public employees, but also
ensures more effective and efficient departments that are better
positioned to serve its citizens.
The Certified Public Manager Program®
is invaluable for
sustaining and developing your government managers to
better your community. Improve the lives of your citizens and
society by having proficient management that continues to
deliver quality service!
September 2016 through August 2017
26-day program Completion of certificate in 12 months
University of Georgia at Gwinnett
$3,500 per participant
Personal and
Organizational
Integrity
Managing
Work
Leading
People
Developing
Self
Identifies potential ethical dilemmas and
conflicts of interest, as well as appropriate
workplace behavior; ensures compliance with
legal and policy guidelines.
Monitors employee workload, analyzes
job expectations and performance, and
documents job effectiveness in regards to
prioritizing and aligning resources for optimal
task implementation.
Encourages cooperation, pride, vision,
trust, group identity, commitment, and
team spirit in a diverse workforce while
managing emotions and impulses.
Commits to continuous professional
development, self-awareness, and individual
performance-planning through feedback, study,
and analysis.
Systemic
Integration
Public
Service
Focus
Change
Leadership
Approaches planning, decision-making,
and implementation from an enterprise
perspective, while understanding external
and internal relationships that contribute
to a seamless organizational framework.
Delivers a positive climate for quality public
service, client identification, expectations
and needs, and for the development and
implementation of workplace paradigms,
processes, and procedures.
Implements strategies to help employees
adapt to changes in the workplace, as well
as identifying processes that foster creativity,
innovation, and being proactive.
Core Competencies of the program are taught by experienced faculty members and include:
Each Core Competency embeds essential “soft skills” such as
appreciating diversity, coaching, delegating, maintaining integrity,
persuading others, and taking initiative.

2. Certified Public Manager Program®
In order to receive the Certified Public Manager®
designation, program hours for each component
must be completed.
156
Managing
Work
Governmental
Citizenship
Behaviors
Follower
Performance
Relationship
Building
Influence
Personal and
Organizational Integrity
Leading
People
Developing
Self
Systemic
Integration
Public Service
Focus
Change
Leadership
Governmental
Relationship
Behaviors
Conceptual and
Administrative
Performance
Business Unit
Performance
20
hrs
12
hrs
30
hrs
36
hrs
156
hrs
6
hrs
CPM Conference Portfolio
In-ClassLearning(26Days)
Out-of-ClassReading&Activities
S
ervice Learning
Course
Requirements
and
Competencies
Out-of-ClassElectives
Ca
pstone Project: Self-Directed Learning40
hrs