1. Leo Baxter
44a Gouge Avenue
Kent
DA11 8DP
leojobaxter@hotmail.co.uk
07506 697170
Associate Manager: Carnaby Street London
Motivating and leading staff and managers to give individual and organic
customer service based on a fun pride & passion ethos
April 2013–September 2014: Floor Manager, OxfordCircus
Duties: Motivating and leading 170 staff and 7 managers to maximise customer
experience and sales
September 2006 –April 2013: Store Manager, Merryhill Centre
Duties: Management of 50 staff and 7 managers overseeing sales profit, management,
customer service and training, product knowledge and commerciality, management
development and store operations
2. Aug 2003- Sep 2006: Senior Deputy Manager, B’ham Bullring
May 2002 –Aug 2003: Deputy Manager, Merryhill Centre
June 2001 – May 2002: Trainee Manager, Nottingham
Additional areas of Responsibility
Delivery of training courses in the following areas;
Managing Performance
Store Operations Management
How to Drive a Business
Active Floor Management
Professional qualifications and courses
JD Sports Management
Mandara Management
MeridianStore Management
Create and Innovate for Senior Management
Further Information
As a committed retail manager, I have learnt the importanceof quality
recruitment, integrity of service, and staff morale in order to maintain a
purposedriven team toward achieving store measurables. I havealso ensured
to lead by example, showing a consistent positive attitude in all trading
circumstances, particularly within the demands of a flagship store.