1. Krystal L. Safford
9573 Estate Drive Mobile, AL 36695 251-786-0471 kls7683@yahoo.com
MANAGEMENT PROFESSIONAL
Performance driven and result oriented manager with broad experience in office management, personnel supervision, and
business support. Organized and effectively handle multiple projects in a dynamic environment. Trustworthy and loyal
with an adaptive personality.
WORK EXPERIENCE
Store Manager 06/15 – Present
Sport Clips, Mobile, AL
 Manage salon staff of six employees, to include recruiting exceptional professionals to maintain salon
standards
 Motivate employee with daily coaching to improve performance and overall sales.
 Supervise administrative functions and ensure all records, schedule and payroll remain up to date file
appropriately.
 Coordinate customer promotion according to the corporate marketing plan to increase business.
 Consistently increase month over month revenue of a new store in a competitive location.
 Reconciled cash register to balance and closeout nightly paperwork.
 Proficiently sale and upsale products and services to clients.
 Apply specialized techniques to create haircuts and styles.
Salon Manager 07/14 – 06/15
Ulta Beauty Salon, Mobile, AL
 Managed Salon staff of eight employees to include recruiting, training, and coaching.
 Completed weekly employee work schedules and biweekly payroll approval and submissions.
 Developed and executed key strategies that focused on client experiences and maximized service sales.
 Service clients with intricate cutting, coloring, highlighting and styling techniques.
 Preformed skin treatment services after individual consultation including, facials, makeup and eye lash
extensions.
 Built solid customer base through referrals of previously satisfied clients.
Cosmetology Educator
Fortis College, Mobile, AL 04/11 – 04/14
 Leveraged managerial and leadership skills to promote the mission vision and values of Education Affiliates.
 Facilitate learning by teaching and following the school’s published curriculum.
 Completed student’s progress evaluations and preformed academic counseling.
 Managed a classroom setting of 20 students to motivate and demonstrate the educational and technical skills
required for the State Board of Cosmetology Exam.
 Continued education and training of new techniques or teaching methods developed or mandated during
employment.
 Reconciled cash register to balance and closeout nightly paperwork.
 Provided Administration/ Clerical support by answering multi-phone lines, scheduling appointments, customer
service.
 Received, routed and responded to incoming customer and business correspondence.

2. Managing Cosmetologist
Smart Style Hair Salon, Mobile, AL 01/08 – 08/10
 Built solid customer base through referrals of previously satisfied clients.
 Trained and motivated new staff and stylist to maximize efficiency and goal attainment. Reconciled cash
register to balance and closeout nightly paperwork.
 Service clients with intricate cutting, coloring, highlighting and styling techniques.
Office Manager/ Receptionist
Always Feet Podiatry Clinic 11/05- 04/07
 Data entry/ Billing: Pre-Certifications for surgeries and procedures, accounts receivable and collections.
 Utilized the knowledge of ICD-9 and CPT coding.
 Received, routed and responded to incoming customer and business correspondence.
 Reconciled cash register to balance and document patient co-pays and deductibles.
 Provided Administration/ Clerical support by answering multi-phone lines, scheduled appointments, out-patient
surgeries and procedures.
 Worked closely with Podiatrist to achieve optimal productivity and practice growth.
 Accurately filed patient medical records to maintain HIPPA privacy laws for all patients.
EDUCATION
Social Work & Psychology
University of South Alabama
Currently Enrolled – Perspective Graduation: Summer 2018
Cosmetology Education
Fortis College School of Cosmetology
With Honors (4.00/4.00 GPA)
Cosmetology Diploma
Altamaha Technical College
(3.70/4.00 GPA)
SOFTWARE
Microsoft PowerPoint Microsoft Word Microsoft Excel Microsoft Outlook
Shortcuts Salon Software Envision Salon Management Software