Warren Crosbee is an experienced professional general sales manager with over 20 years of experience in the automotive industry, particularly with Mercedes Benz and Volkswagen dealerships. He has held several managerial roles including branch manager at Johnsons Cars Knowle where he set up and managed the used car operation, and business center manager and general sales manager at Mercedes Benz commercial dealerships where he exceeded sales targets. He has a track record of supervising sales teams, developing marketing strategies, managing budgets, and ensuring high levels of customer service and satisfaction.

1. May 2013-Present
May 2010-May 2013
April 2007-2010
March 2003-April 2007
Warren Crosbee
Cheshire House/ 2 Hampton Road, Knowle, Solihull, West Midlands, B93 0nt
07966 211570 • wazcrosbee@gmail.com
Objective
Experienced Professional General sales Manager with particular strength in the Automotive industry
Key Qualifications
Branch Manager. May 2013-Present
Johnsons cars Knowle
Particular Skills include the set up of a new Used Car operation in Knowle Solihull including the commercial
management of a substantial used car retail establishment,implementation of motor industry systems
including kerridge .
Staff supervision and development ,preparation of business plans and fulfilling the financial management
accounting roles within the business.
Work Experience
Branch Manager
Johnsons cars Knowle
● Supervised all employees including three sales executives ,admin,service Manager and all site staff
● Prepared marketing and advertising strategies
● Produced schedules of buying requirements for head office purchasing
● Sourced and purchased specialist vehicles
● Controlled dealer stocking loans,stock and debtors
● Prepared monthly management accounts and all reports
● Controlled all reports for Abraxus Mapfree and ITC
● For regulation for FCA
● Monitored and controlled all appraisals for staff and monthly reviews
Business Centre Manager
Mercedes Benz commercials
● Within a large centrally based dealership in the heart of Birmingham's business community my
responsibilities included
● Achievement of individual and team targets for commercial vehicle sales
● Performed to Mercedes Benz Brand values,ensuring that a high level of customer service was
maintained at all times
● Liaised with all staff to create effective advertising in various sales publications
● Meet all financial targets building strong relationships with all business users
General Sales Manager
Mercedes Benz Stratford upon Avon
● Supervised all sales staff and administration
● Monitored weekly sales and finance figures
● Took the business to record sales and profit margins.
● Controlled all auction vehicles and disposal at BCA
● Sourced and purchased all stock vehicles
● Prepared all advertising
General Sales Manager

2. January 1993/March 2007
Solihull Volkswagen
● Working with numerous successful sales teams including Mercedes Benz and Volkswagen.
● Controlling and coaching six Sales people as General Sales Manager to achieve maximum PPU and
Finance Penetration inclusive of GAP and paint protection.
● Achievement of set targets with understanding of controlling expenses and used car disposal.
● Implementation of sales process systems including
● The E Good Manners approved sales process coaching of sales people and working closely with BTC
training consultants.
● Managed the piloting of Volkswagen's new sales Process.
● Exceeding Sales Budgets.
Sales Executive/Sales Manager
Mercedes Benz Birmingham
● This role involved selling prestige Mercedes vehicles .
● My performance exceeded targets for Mercedes expectations consistently selling over 200 vehicles
per annum.
● Building customer satisfaction whilst having customer retention.
● Promoted to sales manager
Education
Arden School
● 6 GCSE,S 0 Levels
● Mercedes approved Training
● Management,Recruitment,Health and safety
● Volkswagen Training own training programme
● Microsoft Excel course
● Up to Date FCA Compliance
● B2B experience with the commercial vehicle industry.
● MIMI Member
Other Activities
Keen motorcyclist and motor sports.
Travelling when time permitted
Socialising with family and friends.