1. JENNIFER GARRETT
38 George Street, Ayr, KA8 0BN
Mobile: 077165 16349
Email: jengarrett2002@aol.com
Personal Profile
From my recent roles I have demonstrated I am experienced in maintaining and increasing
income and caseload consistently with 35% increase each month. I have achieved KPI’s
targeted on income, caseload together with my own continuous personal development. I am
self-motivated to succeed and also motivated to encourage and support within a team
environment to achieve business goals.
I am committed to helping individuals achieve their potential in the work place by ensuring
their achievements are fully maximised and their professional development achieved.
I have high standards in my performance and work ethic, I am open minded with a
determined attitude in work and life, I can build rapport and adapt to difficult situations and
client’s needs, quickly and easily.
Qualifications and Core Skills
Communications & Numeracy Core Skills Level 5 2014
Personal Licence 2014
Online Training - Equality & Diversity, Data Protection,
Information Security, Safeguarding Essentials, Health & Safety
2014/2015
PTLLS Edexcel Level 3 2012
Online Training - Equality & Diversity, Safeguarding & Educare 2011/2012/2013
Core Skills Training 2010
A1 NVQ Assessor award 2009
ECDL (European Computer Driving Licence) 2006 - 2007
TACK International - Sales Training 2002
NVQ - Retail L2 1995
Higher – Art
1985 - 1991
O Level - Modern Studies, Art, Biology
Standard Grade - French, Mathematics, English, Art
Scotvec Modules - Communications 3 English, Italian
BlastFitness - Teaching Aerobics & Step classes 1993 - Current
Professional Fitness Industry - Step Aerobics (Phase 1),
Weight Training Basic Module (Phase 1)
2003
R.S.A YMCA - Exercise to Music 1993

2. Employment
Learn Direct 2014 - Current
Assessor – Ayrshire & Dumfries
• Hospitality, Supervision & Leadership L3 SVQ, Food &
Beverage L2 SVQ
• Retail Skills L2 SVQ, Retail Sales Professional L3
• Business Admin L2
• Core Skills L3, L4 & L5 delivery for achievement of MA
EQL Solutions formally Elmfield Training 2010 - 2013
Assessor – East & West Scotland including Borders
• Retail Skills L2 SVQ, Customer Service L2 SVQ,
• Hospitality, Supervision & Leadership L3 SVQ, Food &
Beverage L2 SVQ
• Core Skills L4 & L5 delivery for achievement of MA
Talent Training 2009 - 2010
NVQ Assessor - Scotland, North East/West England
• Business Administration L2 & Customer Service L2
Dragoon Promotions, Team Leader - Prestwick Airport 2007 - 2010
• Implementing, developing & organising promotional campaigns
• Coordinate & support staff to ensure work proceeds according to plan
• Build strong relationships with companies & staff to maximise return on sales
The Real Pasty Company 2006 - 2007
Training & Development Manager - U.K
• Development of stores, staff & franchisees
• Store openings involving health & safety, store costing, merchandising & display
• Training all areas of the business with staff & franchisees including basic food
preparation, hot & cold drinks & customer service
Lee Cooper Jeans 2002 - 2006
Account Manager - Scotland & North East England
• Encourage a high volume & value of sales & profitability
• Support & develop national & independent accounts
• Research & identify new business. Brand awareness
• Provide staff training to maximize sales potential
Lee Cooper Jeans 1998 - 2002
Field Marketing Co-ordinator - U.K & Ireland
• Focus on product merchandising & display
• Coordinate staff training with nationals & independents
• Develop new pos packages for key accounts
• Introduce promotional activity with stores
Jeanster - Store Manager - Glasgow, Ayr & Irvine 1993 - 1998
Travelled & worked in various Retail & Hospitality roles in
Australia
1992 - 1993
Barratt’s Shoes Ltd - Sales Assistant - Glasgow 1991 - 1992