Layal Chahine is a Lebanese national seeking a sales position with opportunities for growth. She has over 10 years of experience in real estate sales and commercial assistance. Most recently, she served as Sales Manager for BREI - Byblos Real Estate Investment from 2007 to 2016, where her responsibilities included preparing sales plans and reports, developing leads, negotiating contracts, and resolving customer complaints. She previously held a role as Commercial Assistant from 2005 to 2007 at the same company, where her duties involved preparing sales documents and files, following up with potential clients, and ensuring contract terms were applied. Chahine has a Bachelor's degree in Management Informatics and several sales, finance, and customer relationship management training certificates. She is flu

1. Layal Chahine
(Beirut, Lebanon)
Marital Status: Married
Nationality: Lebanese
Date of Birth: February 16, 1981
Mobile: +961-3-72 41 05
E-mail: layal_chahine@hotmail.com
To implement my experience, knowledge, analytical and leadership skills in a reputable company that
presents opportunities for growth. My promise remains to exceed expectations and be a contributor to
the company.
2007 – February 2016: BREI – Byblos Real Estate Investment (Lebanon)
Sales Manager
Main Duties and Responsibilities
• Assist in the preparation of the yearly sales plan to be aligned with the corporate strategy
and objectives and market’s factors.
• Assist in conduction sales efforts; developing leads, generating interest, presenting
services, negotiating contracts (legal aspects) and closing sales agreement.
• Monitor benchmarks (competitive information), features and pricing.
• Review the monthly sales report and analyze weekly updates of market conditions.
• Review customer complaints and Try to find root cause of problems.
• Monitor competitors and market prices and recommend changes.
• Conduct studies to understand requirements / needs.
2005 – 2007: BREI – Byblos Real Estate Investment (Lebanon)
Commercial Assistant
Main Duties and Responsibilities
• Prepare the list of potential clients for commercial purposes depending on project.
• Prepare Typical Sales Project file to be handed to potential buyer.
• Prepare Offer to potential clients as per the Commercial Director’s request.
• Follow-up offers with potential buyers.
• Update potential client database (keep history of all docs sent to client).
• Follow-up requests for interested clients in coordination with operations department.
• Update and file all typical documents as per client requirements.
• Prepare market survey for potential project area and collects commercial information.
• Ensure all additional agreed-upon terms of the signed contract are being applied.
• Monitor terms of payments and initiate payment requests to clients.
• Log and Ensure proper communication with clients concerning Variation Orders.
• Prepare necessary Reports.
• Monitor and record information regarding customer satisfaction or dissatisfaction.
Career Objective
Experience

2. Year 2008: CM Course
Milestones – Beirut, Lebanon
Year 2003: Bachelor in “Informatique de Gestion”
Saint Joseph University – Beirut, Lebanon
Year 1998: Lebanese Baccalaureate II – Experimental Sciences
Saint Coeur College – Batroun, Lebanon
Year 2012: Sales Team Development
AMIDEAST - ExPand
Year 2011: Finance for non-finance Professionals
Tamayyaz
Year 2010: Effective Selling
ESA
Year 2009: Best Practices in Selling Techniques, Cross-Selling & Up-Selling Training
CSP MIDDLE EAST
Year 2007: Customer Relationship Management
BCTS
 MS Office (Word, Excel, PowerPoint), Basic programming and Photoshop.
 Fluent in English, French, and Arabic.
Education
Trainings and Certificates
Computer Literacy and Languages