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NISHA NIJAM
00971 56 4661121
nishahijam@hotmail.com
S A L E S & AD M I N P R O F E S S I O N A L
Well-informed sales professional with strong attention to detail targeted at handling pre and post
sales processes related activities
Sales Reporting ▪ Strategic Planner ▪ Team Player
Results-oriented, Indian National, Sales & Admin Professional providing effective and flawless support to Senior
Executives within Manufacturing, Trading, and Logistics & Distribution industries. Possess a significant record of
achievement in building immediate rapport with clients and service teams, and sustains positive, results-driven
communications to produce long-term partnerships and able to quickly understand the mission, vision and values of
an organization. Diverse background includes customer service, management support and supervision. Committed
to quality and excellence
Skills & Competencies
Strategic Planning Customer Focus Process Improvement
Administration MIS Reporting & Presentations Analytical & Interpersonal Skill
Sales Oriented Change Management Team Player
HIGHLIGHTED ACHIEVEMENTS AND SYNOPSIS
Possess a clear understanding of the industry and Sales trends with distinction of instituting quality control
techniques to achieve job excellence.
Active learner and effective communicator – Practices good judgment and discretion while working closely with
sales managers, firm’s internal departments and customers
Remarkable ability to work under pressure and to effectively manage and motivate a team.
Experience in managing and participating in the development and implementation of goals, objectives, policies,
and priorities for assigned programs
Possess a sound knowledge of Flotilla, MS Office suite, Internet and Email applications
Proficiency in English, Arabic, Hindi, Urdu and Malayalam gives an edge to handle different communities
CAREER PROGRESSION
Sales Coordinator Jul 2013 – Jun 2015
DCFC Logistics & Distribution (JAFZA), Dubai, UAE
Responsible for the preparation and updation of Sales & Management Minutes, Sales Revenue Reports in
power point (for sales meeting) and Warehouse Reports
Liaised with Dep’ty GM for system performance and system related issues and addressed to the concern
team in a timely manner
Produced reports on progress within the department and outline any developed strategies
Handled Job opening for sales people in the new software Flotilla & recorded those in the job register.
Handled Invoicing of Import & Export files of sales people in system
Actively supported company sales team and coordinated sales details and handled contacts
Worked closely with the Sales team to assess the progress of the department and develop Sales strategy
accordingly
Responsible for obtaining Export rates from shipping lines, Telemarketing & sending intro letters to potential
customers & Manifest customers
Attend meetings and workshops within the organization for further knowledge and stay informed of the
changes and exchange of information
Worked successfully with other departments to ensure proper process, record retention, and information
gathering best practices and procedures are followed
Sales Coordinator Apr 2011 – May 2013
Supreme Water Proofing and Insulation LLC, Dubai, UAE
Prepared, updated and maintained technical documents, sales progress reports and registers
Coordinated with Accounts Department for the preparation of tender documents and with Sales Department
for the preparation of quotations
Followed up on payments on sales booked by the concerned Sales Executives and coordinated with the
Sales team for client appointment and follow up process
Coordinator cum Secretary, Wintek (Saudi Industries of PVC Ltd, Dubai, UAE Sep 2004 – Sep 2007
Coordinated and assisted customers in meeting their merchandise requirements
Spokesperson for the Organisation, provide assistance to the Group General Manger at his stop – over in Dubai.
Liaising with the Saudi Head Office in carrying out the operational activities of Dubai office.
Direct Customer relationship management and support over the phone.
Coordination with the technical team for client appointment and follow up process.
Preparation, updating and maintenance of technical documents, sales progress reports (as per the project
study of the Sales Managers) and registers.
Correspondence and follow up with both external and internal customers to ensure timely execution of orders.
Coordinating with Accounts Department for the preparation of tender documents and with Sales Department
and Auto CAD Estimator for the preparation of BOQ ( Bill of Quantity)
Follow up on payments (as per the contract) on sales booked by the concerned Sales Engineers.
EDUCATION AND CREDENTIALS
BBA (Diploma Level in Marketing)
2001
Skyline College, Sharjah, UAE

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Resume - Nisha

  • 1. NISHA NIJAM 00971 56 4661121 nishahijam@hotmail.com S A L E S & AD M I N P R O F E S S I O N A L Well-informed sales professional with strong attention to detail targeted at handling pre and post sales processes related activities Sales Reporting ▪ Strategic Planner ▪ Team Player Results-oriented, Indian National, Sales & Admin Professional providing effective and flawless support to Senior Executives within Manufacturing, Trading, and Logistics & Distribution industries. Possess a significant record of achievement in building immediate rapport with clients and service teams, and sustains positive, results-driven communications to produce long-term partnerships and able to quickly understand the mission, vision and values of an organization. Diverse background includes customer service, management support and supervision. Committed to quality and excellence Skills & Competencies Strategic Planning Customer Focus Process Improvement Administration MIS Reporting & Presentations Analytical & Interpersonal Skill Sales Oriented Change Management Team Player HIGHLIGHTED ACHIEVEMENTS AND SYNOPSIS Possess a clear understanding of the industry and Sales trends with distinction of instituting quality control techniques to achieve job excellence. Active learner and effective communicator – Practices good judgment and discretion while working closely with sales managers, firm’s internal departments and customers Remarkable ability to work under pressure and to effectively manage and motivate a team. Experience in managing and participating in the development and implementation of goals, objectives, policies, and priorities for assigned programs Possess a sound knowledge of Flotilla, MS Office suite, Internet and Email applications Proficiency in English, Arabic, Hindi, Urdu and Malayalam gives an edge to handle different communities CAREER PROGRESSION Sales Coordinator Jul 2013 – Jun 2015 DCFC Logistics & Distribution (JAFZA), Dubai, UAE Responsible for the preparation and updation of Sales & Management Minutes, Sales Revenue Reports in power point (for sales meeting) and Warehouse Reports Liaised with Dep’ty GM for system performance and system related issues and addressed to the concern team in a timely manner Produced reports on progress within the department and outline any developed strategies Handled Job opening for sales people in the new software Flotilla & recorded those in the job register. Handled Invoicing of Import & Export files of sales people in system Actively supported company sales team and coordinated sales details and handled contacts Worked closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly Responsible for obtaining Export rates from shipping lines, Telemarketing & sending intro letters to potential customers & Manifest customers
  • 2. Attend meetings and workshops within the organization for further knowledge and stay informed of the changes and exchange of information Worked successfully with other departments to ensure proper process, record retention, and information gathering best practices and procedures are followed Sales Coordinator Apr 2011 – May 2013 Supreme Water Proofing and Insulation LLC, Dubai, UAE Prepared, updated and maintained technical documents, sales progress reports and registers Coordinated with Accounts Department for the preparation of tender documents and with Sales Department for the preparation of quotations Followed up on payments on sales booked by the concerned Sales Executives and coordinated with the Sales team for client appointment and follow up process Coordinator cum Secretary, Wintek (Saudi Industries of PVC Ltd, Dubai, UAE Sep 2004 – Sep 2007 Coordinated and assisted customers in meeting their merchandise requirements Spokesperson for the Organisation, provide assistance to the Group General Manger at his stop – over in Dubai. Liaising with the Saudi Head Office in carrying out the operational activities of Dubai office. Direct Customer relationship management and support over the phone. Coordination with the technical team for client appointment and follow up process. Preparation, updating and maintenance of technical documents, sales progress reports (as per the project study of the Sales Managers) and registers. Correspondence and follow up with both external and internal customers to ensure timely execution of orders. Coordinating with Accounts Department for the preparation of tender documents and with Sales Department and Auto CAD Estimator for the preparation of BOQ ( Bill of Quantity) Follow up on payments (as per the contract) on sales booked by the concerned Sales Engineers. EDUCATION AND CREDENTIALS BBA (Diploma Level in Marketing) 2001 Skyline College, Sharjah, UAE