A high-level overview of the different facets of eLearning.

1. Next Stop…
Upgraded e-learning frontier

2. What is
e-learning
E-learning is a structured course
or learning experience delivered
electronically
2

3. VLT (Virtual Lab Training)
Trainer led, hands-on
experience. Allows user to
demo the product and ask
real-time questions
Active Learning
E-learning Umbrella
Webinar
Trainer led, viewing
experience. Trainers demo
the product, but viewer can
ask real-time questions
Active Learning
3
On-Demand Options
Pre-Recorded Trainings,
Webinars, Functionality
videos
Viewing experience.
Products are demoed but
viewers cannot ask real-
time questions
Passive Learning
Support Articles
Designed to answer
workflow questions by
providing step-by-step
instructions
Passive Learning

4. Potential Struggles
▪ Fitting standard sessions into user’s
schedules
▪ Trainings can be long, and the user
only needs one tiny piece
▪ Videos lack an engagement element
and cover more than one workflow
▪ Articles may not speak to a visual
learner
4

5. Interactive Sessions
ID/Trainer led, self-guided
learning, featuring some try-it
demos to simulate hands-on
experience.
Combines microlearning
elements and support articles
with an on-demand schedule.
Active Learning
Microlearning
Viewing experience.
Specific workflows are
demoed. Fills the grab
between needing a full
training and simply needing
a single answer.
Passive Learning, but targeted
5
New E-learning Additions
Better Together
Trainer led, Viewing
experience. Focused on
strategy and highlights
strategy on using our suite
of solutions together to
create an enhanced
experience.
Active Learning, strategy
focused

6. E-learning Umbrella Reference Sheet
6
Type of Learning Definition Purpose
Live Training
Hands-on Trainer led training in a virtual lab setting.
Provide hands-on practice with the ability
to ask questions in real-time.
Webinars Trainer led training in a large webinar format.
Provide a demo of the product with the
ability to ask questions in real-time.
On-demand
Interactive Sessions ID/Trainer led, self-guided learning.
Provide a learning combination featuring
some try-it demos to simulate hands-on
experience.
Microlearning
• Product functionality videos
Short-term term learning activity, usually 5 mins
or less.
Provide mini learning activities that are
usually workflow.
Support Articles Documents that support partner learnings.
Provides quick and targeted step-by-step
processes, additional tips, or highlight
changes