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KUMARESHAN SIVAMKUMARESHAN SIVAM
“Human Resource Professional with around 18 years of Experience”
Contact No: +9198407 21808 | Email: kumaresh.sivam@gmail.com
Senior Leader – Business HR/HR Generalist
Amplifying Growth by Hiring and Selection | Spearheading Operations & Processes | Innovating
Strategies
Snapshot: A Professional HR, having cross-functional experience of over 18 years with exposure to Recruitment, HR
Operations and Business HR. Currently working with Cholamandalam Investment & Finance Company Limited (CIFCL),
part of the Murugappa Group, as AVP and Lead – Talent Acquisition and Zonal Business HR – South and East India.
 Well-versed in Financial Business Operations specifically in Asset Based lending – Vehicle Finance, Home Equity,
Home loans, Gold Loans, Wealth Management and Team Management, with focus on HR brand building, internal
customer satisfaction and external rapport building
 Handling business HR; providing leadership to direct reporting managers in the capacity of Regional Managers
and 1550+ staff.
 Proven leader with vision in sourcing leadership talent, tracking competitor activities and accordingly
implementing recruitment strategies to hire the right talent.
 Accomplished in mobilizing large teams (Fresh talent and experienced staff – 5000+) to attain pre-defined
organizational objectives through appropriate resource allocation.
 Knowledge of latest technologies and emerging trends with an astute ability to deploy the same across the board,
thus developing HR Operations efficiently.
 Proven skills in implementing end-to-end HR Processes which involves extensive customer study, defining process
SLA’s, developing manpower plans, training the staff and retaining critical talent.
P R O F E S S I O N A L
E X P E R I E N C E _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
AVP & Lead – Talent Acquisition & Zonal Business HR, Cholamandalam Investment & Finance Co Ltd.,
Present
Career progression with the present organization:
⇔ Lead- Talent Acquisition & Zonal Business HR Jan 2015 – till
date
⇔ AVP & National Manager- Talent Acquisition Feb 2012 – Dec
2014
⇔ Sr. Manager July 2008 – Mar
2011
⇔ Manager Jul 2006 – July
2007
⇔ Dy Manager Jan 2004 – Jul
2006
⇔ Asst Manager Jan 2002 – Jul
2004
Current Responsibilities:
1
⇔ Leading a team of HR Professionals and handling the entire recruitment responsibilities for the entire
country.
⇔ Effective New Hire Assimilation through Induction and Orientation
⇔ Build and Sustain the Employee Engagement Initiatives in the regions
⇔ Champion Employee Issues through proper grievance redressal forums
⇔ Identify and implement Succession Planning
⇔ Ensure Effective Employee Communication Forums in place
Major Accomplishments:
⇔ Contributed significantly to the set-up of the Home Equity Business, Home Loan and Gold Loan
Businesses from the first hire to the Business Head.
⇔ Instrumental in key Leadership hires such as Head of Operations, Treasury, Head of Businesses such as Agri
and Rural Finance, SME and Wealth Management. Involved in Lateral Hires of Key positions such as Company
Secretary, Head of Legal, and Specialists in IT, Finance and Zonal Managers in Businesses.
⇔ Achieved manpower budget numbers in the Fresh talent sourcing by hiring around 300+ MT’s and Field Staff
recruitments of 4000+
⇔ Institutionalized the Competency Based practices for Selection.
Key Responsibilities:
⇔ Handled End to End Human Resource function from Recruitment to Exit.
⇔ Involved in the Quality drive (VSM – Recruitment process) of the Organization as the Human Resource
Representative and as the Team Leader.
o Was involved in leading the Organizational cultural shift from a traditional complex organization
to a lean quality oriented organization as the HR representative.
o Reduction of TAT of the Recruitment process from 45 days to 22 days, stemmed from the voice
of customers and the same set out as the first step for Lean initiative across the organization.
⇔ Recruitment including campus recruits of Reputed Management Institutes and Fresh Talent resourcing from
Arts and Science colleges. Handled the various sources, channels and processes for efficient hiring and
selection across the country
⇔ Competency Based Practices was institutionalized in the organization through BEI for Selection. Was
involved in the competency Definition and roll out for the various businesses (Wealth Management), involved
in the Competency Assessment (Development Centre) as an Assessor.
⇔ Organizational Restructuring process was undertaken for the Core Business vertical, with a view of aligning
the resources for maximizing productivity and enhancing growth.
o Was involved in redeployment of resources across other business verticals.
o Facilitated the Change Management workshop providing the context for the organizational
restructuring and providing clarity on the role changes therein, as an outcome.
⇔ Employee Communication Forums – Designed and Implemented Regional Communication Plan including
Skip levels, Focus Group meets and Regional/Zonal Town halls. Initiated and sustained various employee
communication forums such HR –Helpdesk, E Helpdesk for ably supporting the Field Force.
⇔ Initiated and implemented various employee engagement initiatives – various contests and employee
assistance program across the regions handled.
⇔ Talent Retention – Designed and Implemented Early Warning Attrition System to retain Key Talents at
Branch/Area/Regional Level
o Developed Alternate Career Paths through Cross Training of Sales/Credit and Collections
o Active Succession Planning by discussing with the respective Regional/Zonal Heads
o Conducted stay interviews to retain critical talent.
⇔ Partnered Training Division to roll out various Functional and Behavioral Training Initiatives across the country
o HR SPOC for delivering Induction and orientation to new hires
o Ensured smooth roll out of all Functional Trainings across various locations by anchoring the
sessions
o Facilitated the Behavioural and Competency Sessions for Branch/Area/Regional level.
⇔ Performance Management System - Alignment of individual goals and setting measurement criteria with
Business Goals
2
o Involved as the Zonal Spoc for Performance Assessment, normalization of distribution and
reward system.
⇔ Ensure the drive to undertake the Employee Engagement survey across the regions. Planned and facilitated
actions to improve the engagement score.
⇔ Created and implemented a Reward and recognition scheme for the organization such as Dream Debut, Star
Performer Awards and Milestone Awards.
⇔ Created MIS for capturing Recruitment metrics on a monthly basis.
⇔ Knowledge Management: Lead interventions for capturing and dissemination of organizational learning
through institutionalization of systems and creation of ‘Learning platforms’ such as Know your company,
Policies and people.
P R E V I O U S
E X P E R I E N C E _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Executive – Recruitment, People One Consulting (India) Pvt Ltd Jan 2001 – Dec
2001
Brief: Handled End to End Recruitment process including campus of reputed engineering & mgt. institutes and
Sourcing critical talent through referrals, headhunting and networking.
Officer – Human Resources, ABC India Ltd, Chennai. Mar 2000 – Dec
2000
Brief: Responsible for selection and Recruitment, Facilitation of the creation and maintenance of Quality Circle /
Quality Improvement Teams in the regions. Was also responsible for the Facilities Management in the regions
Executive – HR, Hextech Engineers (India) Pvt Ltd, Nasik Aug 1997 – Feb
2000
Brief: Maintenance of Staff Particulars - Wage, Salary and Benefits administration
E D U C A T I O N
 Masters Degree in Personnel management (MPM)
J D Bytco Institute of Management Studies, Nasik
1997
 B. A Economics, History, Political Science, Rani Durgavathi University - Jabalpur, Madhya Pradesh
1994
T R A I N I N G / C O U R S E S
A T T E N D E D _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
 Certified PPA practitioner from Thomas International
 Certified BEI practitioner from Anahat Consultancy
P E R S O N A L
I N F O R M A T I O N _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
 Date of Birth: 16th
October, 1973
 Languages known: English, Hindi & Tamil
 Marital Status: Married
3

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KS Resume - Final

  • 1. KUMARESHAN SIVAMKUMARESHAN SIVAM “Human Resource Professional with around 18 years of Experience” Contact No: +9198407 21808 | Email: kumaresh.sivam@gmail.com Senior Leader – Business HR/HR Generalist Amplifying Growth by Hiring and Selection | Spearheading Operations & Processes | Innovating Strategies Snapshot: A Professional HR, having cross-functional experience of over 18 years with exposure to Recruitment, HR Operations and Business HR. Currently working with Cholamandalam Investment & Finance Company Limited (CIFCL), part of the Murugappa Group, as AVP and Lead – Talent Acquisition and Zonal Business HR – South and East India.  Well-versed in Financial Business Operations specifically in Asset Based lending – Vehicle Finance, Home Equity, Home loans, Gold Loans, Wealth Management and Team Management, with focus on HR brand building, internal customer satisfaction and external rapport building  Handling business HR; providing leadership to direct reporting managers in the capacity of Regional Managers and 1550+ staff.  Proven leader with vision in sourcing leadership talent, tracking competitor activities and accordingly implementing recruitment strategies to hire the right talent.  Accomplished in mobilizing large teams (Fresh talent and experienced staff – 5000+) to attain pre-defined organizational objectives through appropriate resource allocation.  Knowledge of latest technologies and emerging trends with an astute ability to deploy the same across the board, thus developing HR Operations efficiently.  Proven skills in implementing end-to-end HR Processes which involves extensive customer study, defining process SLA’s, developing manpower plans, training the staff and retaining critical talent. P R O F E S S I O N A L E X P E R I E N C E _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ AVP & Lead – Talent Acquisition & Zonal Business HR, Cholamandalam Investment & Finance Co Ltd., Present Career progression with the present organization: ⇔ Lead- Talent Acquisition & Zonal Business HR Jan 2015 – till date ⇔ AVP & National Manager- Talent Acquisition Feb 2012 – Dec 2014 ⇔ Sr. Manager July 2008 – Mar 2011 ⇔ Manager Jul 2006 – July 2007 ⇔ Dy Manager Jan 2004 – Jul 2006 ⇔ Asst Manager Jan 2002 – Jul 2004 Current Responsibilities: 1
  • 2. ⇔ Leading a team of HR Professionals and handling the entire recruitment responsibilities for the entire country. ⇔ Effective New Hire Assimilation through Induction and Orientation ⇔ Build and Sustain the Employee Engagement Initiatives in the regions ⇔ Champion Employee Issues through proper grievance redressal forums ⇔ Identify and implement Succession Planning ⇔ Ensure Effective Employee Communication Forums in place Major Accomplishments: ⇔ Contributed significantly to the set-up of the Home Equity Business, Home Loan and Gold Loan Businesses from the first hire to the Business Head. ⇔ Instrumental in key Leadership hires such as Head of Operations, Treasury, Head of Businesses such as Agri and Rural Finance, SME and Wealth Management. Involved in Lateral Hires of Key positions such as Company Secretary, Head of Legal, and Specialists in IT, Finance and Zonal Managers in Businesses. ⇔ Achieved manpower budget numbers in the Fresh talent sourcing by hiring around 300+ MT’s and Field Staff recruitments of 4000+ ⇔ Institutionalized the Competency Based practices for Selection. Key Responsibilities: ⇔ Handled End to End Human Resource function from Recruitment to Exit. ⇔ Involved in the Quality drive (VSM – Recruitment process) of the Organization as the Human Resource Representative and as the Team Leader. o Was involved in leading the Organizational cultural shift from a traditional complex organization to a lean quality oriented organization as the HR representative. o Reduction of TAT of the Recruitment process from 45 days to 22 days, stemmed from the voice of customers and the same set out as the first step for Lean initiative across the organization. ⇔ Recruitment including campus recruits of Reputed Management Institutes and Fresh Talent resourcing from Arts and Science colleges. Handled the various sources, channels and processes for efficient hiring and selection across the country ⇔ Competency Based Practices was institutionalized in the organization through BEI for Selection. Was involved in the competency Definition and roll out for the various businesses (Wealth Management), involved in the Competency Assessment (Development Centre) as an Assessor. ⇔ Organizational Restructuring process was undertaken for the Core Business vertical, with a view of aligning the resources for maximizing productivity and enhancing growth. o Was involved in redeployment of resources across other business verticals. o Facilitated the Change Management workshop providing the context for the organizational restructuring and providing clarity on the role changes therein, as an outcome. ⇔ Employee Communication Forums – Designed and Implemented Regional Communication Plan including Skip levels, Focus Group meets and Regional/Zonal Town halls. Initiated and sustained various employee communication forums such HR –Helpdesk, E Helpdesk for ably supporting the Field Force. ⇔ Initiated and implemented various employee engagement initiatives – various contests and employee assistance program across the regions handled. ⇔ Talent Retention – Designed and Implemented Early Warning Attrition System to retain Key Talents at Branch/Area/Regional Level o Developed Alternate Career Paths through Cross Training of Sales/Credit and Collections o Active Succession Planning by discussing with the respective Regional/Zonal Heads o Conducted stay interviews to retain critical talent. ⇔ Partnered Training Division to roll out various Functional and Behavioral Training Initiatives across the country o HR SPOC for delivering Induction and orientation to new hires o Ensured smooth roll out of all Functional Trainings across various locations by anchoring the sessions o Facilitated the Behavioural and Competency Sessions for Branch/Area/Regional level. ⇔ Performance Management System - Alignment of individual goals and setting measurement criteria with Business Goals 2
  • 3. o Involved as the Zonal Spoc for Performance Assessment, normalization of distribution and reward system. ⇔ Ensure the drive to undertake the Employee Engagement survey across the regions. Planned and facilitated actions to improve the engagement score. ⇔ Created and implemented a Reward and recognition scheme for the organization such as Dream Debut, Star Performer Awards and Milestone Awards. ⇔ Created MIS for capturing Recruitment metrics on a monthly basis. ⇔ Knowledge Management: Lead interventions for capturing and dissemination of organizational learning through institutionalization of systems and creation of ‘Learning platforms’ such as Know your company, Policies and people. P R E V I O U S E X P E R I E N C E _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Executive – Recruitment, People One Consulting (India) Pvt Ltd Jan 2001 – Dec 2001 Brief: Handled End to End Recruitment process including campus of reputed engineering & mgt. institutes and Sourcing critical talent through referrals, headhunting and networking. Officer – Human Resources, ABC India Ltd, Chennai. Mar 2000 – Dec 2000 Brief: Responsible for selection and Recruitment, Facilitation of the creation and maintenance of Quality Circle / Quality Improvement Teams in the regions. Was also responsible for the Facilities Management in the regions Executive – HR, Hextech Engineers (India) Pvt Ltd, Nasik Aug 1997 – Feb 2000 Brief: Maintenance of Staff Particulars - Wage, Salary and Benefits administration E D U C A T I O N  Masters Degree in Personnel management (MPM) J D Bytco Institute of Management Studies, Nasik 1997  B. A Economics, History, Political Science, Rani Durgavathi University - Jabalpur, Madhya Pradesh 1994 T R A I N I N G / C O U R S E S A T T E N D E D _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  Certified PPA practitioner from Thomas International  Certified BEI practitioner from Anahat Consultancy P E R S O N A L I N F O R M A T I O N _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  Date of Birth: 16th October, 1973  Languages known: English, Hindi & Tamil  Marital Status: Married 3