1. Soft skills are the combination of people skill, social skill, communication skill, emotional intelligence and
personality trait that make it easy to get along and work harmoniously and enable someone to interact
effectively.
Soft skills are non-technical skills that describe how you work and interact with others.
2. • Improve Decision-Making
• Drive Positive Change
• Make for a Healthy Working
Environment
• Help You Solve Problems More Efficiently
• Improve Customer Service
• Increase Sales
• Improve Employee Productivity
Importance
of Soft
Skill at
Workplace.
3. Key for soft skill.
Active Listening –
The ability to accurately receive and interpret messages in the communication process.
4.
5. Recommendations to improve soft skill.
Build positive relationship
Celebrate your achievements.
Be open for feedback.
Get ready to learn.
Adapt to workplace change.
Be open to feedback.
Communicate often.
