The document outlines the importance of soft skills, which include personal attributes critical for workplace success such as time management, teamwork, and communication skills. It emphasizes that effective communication and presentation skills are essential for career advancement, while teamwork relies on collaboration among diverse groups. The document also highlights that professional ethics and strong interpersonal skills contribute to an individual's productivity and overall organizational success.

1. Soft Skills
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2. Soft Skills
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3. Soft skills are Non-Technical skills that
relate to how you work.
Soft Skills are personal attributes needed
for success on the job.
• Time Management
• Networking
• Teamwork
• Critical thinking
• Creative Thinking
• Conflict Resolution
• Problem-solving

4. Soft skills are a Must for a
Successful Career
• Employers look for Employees with Soft skills.
• Employees with great Soft Skills have a higher chance of
retention and promotions.

5. Communication Skills are part of
Soft Skills
▪ Oral Skills
▪ Written Skill
▪ Listening Skills
▪ Comprehension
▪ Body Language
▪ Presentation Skills

6. What constitutes Good Communication?
▪ The ability to speak fluently using the
right set of words in the right order is a
sign of Good Communication.
▪ Effective communication and the
correct use of a language is the hallmark
of one’s education.

7. Written Communication Skill
▪ Writing evaluates a person’s proficiency,
thought process, articulateness,
command of the language, etc.
▪ Improper use of language or inability
to convey messages in written such as
in writing circulars, reports & agendas
shows signs of poor communication
skills.

8. Presentation Skills
▪ Presentation skills include planning,
preparation & delivery of the
message.
▪ A formal speech is only a type of
presentation.
▪ Presentation skills can be broadly
categorized into physical, oral, &
electronic.

9. Presentation Skills - Basics
▪ Look at the eyes of audience to
make them feel engaged.
▪ Speak in a natural, conversational
voice instead of a fast and jittery
delivery.
▪ An appropriate voice will also
make the presentation effective
and interesting.

10. Presentation Skills - Basics
▪ Use of Good visuals, Graphics,
Colour and Balanced design
layouts adds much to the
presentation
▪ Have handouts and other written
materials ready for the
presentation.

11. Presentation Skills - Basics
▪ Engage with the audience by asking
questions.
▪ Ask for feed back from your audience
about the presentation & change
accordingly.
▪ In presentation especially, stop
occasionally to ask the audience
understand what you have said.

12. Team Work
▪ People of varied backgrounds, genders, different age groups,
qualifications & skills work as one team to achieve a
common objective.
▪ This coordinated efforts of the employees is what makes any
organization successful.
▪ The Teammates must have good team member skills such as
agreeableness & co-operation among the team members.

13. Professional Ethics
▪ Professional Ethics refers to how much effort an employee exerts in
the work place to increase productivity and performance.
▪ When an employee is at work, he must not utilize his time for tasks
other than office work.
▪ An Employee must put his heart & soul into the work.
▪ Each employee is an organic part of the organization & must strive to
contribute his full potential to the successful functioning of the
organization.

14. Body Language is around 70% of
Non-Verbal Communication
▪ Body language presents to the audience what the speaker feels & thinks
about something. For example, nodding the head communicates
agreement, deep sighs express discontentment, etc.
▪ The Face is the index of the mind and it clearly displays the persons
interest or disinterest.

15. Body Language

16. Interpersonal Skills
▪ Man is a social animal & his success in life largely depends on
his Interpersonal Skills: his relationship & interaction with
others.
▪ We must respect the views & sentiments of others.
▪ When we want to differ with certain views, we must politely
give disagree without hurting the feelings of others.

18. Time Management
▪ Time Management is the effective use of
time that increases the maximum productivity.
▪ The key is to prioritize work & schedule the
timetable accordingly.
▪ Important work should be allotted more time
and taken up first.

19. Why are Soft Skills important?
• To handle interpersonal relations
effectively.
• To make appropriate and timely
decisions.
• To communicate effectively with
Seniors, Team members, Clients or
Customers.
• To have a long and fruitful career.

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