This document discusses various managerial skills needed for effective management. It begins by defining managerial skills as the abilities and traits needed to perform management duties such as problem-solving, communication, and motivating employees. It then outlines and describes 13 key managerial skill categories including conceptual skills, adaptability, technical skills, leadership, motivation, time management, decision-making, communication, interpersonal skills, conflict resolution, emotional intelligence, continuous learning, and strategic thinking. For each skill, the summary provides an overview of its importance for management and examples of strategies or components involved.

1. Managerial
Skills
Presentation submitted by SUMIT VERMA (48)

2. Contents of this Presentation
1
Introduction to Managerial Skills
2
Conceptual Skills
3
Adaptability and Change Management
4
Technical Skills
5
Leadership and Motivation
6
Time Management and Organization
7
Decision-Making and Problem-Solving
8
Communication Skills
9
Interpersonal Skills
10
Conflict Resolution and Team Building
11
Emotional Intelligence and Leadership
12
Continuous Learning and Professional Development
13
Strategic Thinking and Planning

3. Managerial skills
Management skills are abilities and traits needed
to perform certain duties, usually as it pertains to
overseeing a team, such as solving problems,
communicating well, and motivating employees.
Such skills can be learned, through practical
experience, or in courses and then honed on the
job.

4. Types of
Managerial Skills

5. functions of management

6. The ability to coordinate and integrates all of an organization’s interests and
activities.
Conceptual skills refers to the ability:
 To organize information and to judge relationships within a complex whole.
 To think and to conceptualize about complex situations.
 To see organization as a whole.
 To understand the relationship among various sub units.
 To visualize how organization fits into its broader environment.
 To recognize significant elements in a situation and to understand the
relationships among the elements.
 To understand how a change in one unit will impact the other units.
 To coordinate and integrated the entire organizations interests and activities.
 To think in the abstract.
CONCEPTUAL SKILL

7. CONCEPTUAL SKILLS
Abstract thinking Exponential thinking Sequential thinking
Complex reasoning First principles thinking Socratic thinking
Creative thinking Forecasting Strategic planning
Critical thinking Metacognition Systematic thinking
Deductive reasoning Opportunity seeking Vision planning
Design thinking Organizational planning
 Conceptual skill is often called the ability to see the ’big picture’. It means the ability to ‘think
strategically’ – to take the broad , long-term view.
 The importance of conceptual skills increases as the manager is promoted higher in the
organization.

8. Adaptability and Change Management
Key components of adaptability:
 Flexibility and openness
to new ideas
 Willingness to learn and
unlearn.
 Resilience in the face of
challenges.
 Navigating
Transformation in a
Dynamic World.

9. Change Management
● Common Challenges in
Change Management
• Resistance to change.
• Lack of communication.
• Uncertainty and fear.
● The Change
Management
Process
Overview of the stages:
• Planning
• Implementation
• Reinforcement.
• Strategies for Successful
Change Management
•Clear communication and
transparency.
•Involving stakeholders in the
decision-making process.
•Building a change-ready culture

10. Technical skills
Technical skills are very important in business
and management because they allow a business
to be run more smoothly.
When an individual possesses technical skills,
they are able to communicate more effectively,
coordinate with peers, and address specific
problems within a field quickly.

11. Importance of technical skills
Enhanced Employability: Technical skills significantly broaden job opportunities and increase the
likelihood of securing diverse roles in today's competitive job market.
Innovation Catalyst: Proficiency in technical areas empowers individuals to drive innovation,
fostering creative solutions to complex challenges and contributing to advancements.
Efficiency Boost: Technical skills streamline tasks and processes, leading to increased efficiency,
reduced turnaround times, and optimized resource utilization.
Adaptability in Tech Landscape: In a dynamic technological environment, possessing technical
skills ensures individuals can easily adapt to and adopt emerging technologies, staying relevant in
their professions
Competitive Edge: Technical proficiency serves as a distinguishing factor, giving candidates a
competitive edge and positioning them as valuable contributors in their chosen industry.

12. Leadership
Leadership
• Ability to guide, inspire
• Fostering innovation
• Motivated teams
• Organizational success
Styles
• Transformational
• Servant
• Situational
Impact
• Influences Employee Morale
• Drives Performance
• Builds a Positive Culture

13. Motivation
Motivation
• Internal and external factors
• Individuals to achieve their goals
• perform best
Theories
• Maslow's Hierarchy of Needs
• Herzberg's Two-Factor Theory
• Expectancy Theory
Strategies
• Recognition and Rewards
• Clear Goals
• Professional Development
Leadership's Role in
Motivation
• Inspiring Vision
• Support and Feedback
• Empowerment

14. Time Management and Organization
Principles of
Effective Time
Management
Tools for
Organization
• Prioritization:
Importance vs.
Urgency
• Setting SMART
Goals
• The 80/20 Rule
(Pareto Principle)
• Time Blocking
Techniques
• Digital tools (e.g.,
Trello, Asana.
• Time tracking apps
• Calendar
applications (Google
Calendar, Outlook)
• Note-taking tools
(Evernote, OneNote)
• Procrastination:
Causes and
Solutions
• Dealing with
Distractions
• Saying 'No' and
Setting Boundaries
• Managing
Multitasking
Overcoming Common
Time Management
Challenge

15. • Work-Life Balance
Tips for Sustainable Productivity
• Establishing a
Morning Routine
• Regular Breaks and
Mindful Practices
• Continuous
Learning and
Improvement

18. 01

19. Communication is the transfer and understanding of meaning. Note
the emphasis on the transfer of meaning: If information or ideas
have not been conveyed, communication hasn’t taken place.
What Is Communication?

21. INTERPERSONAL SKILLS
• Interpersonal skills are also crucial soft skills.
• Required for effective social communication.
• Empathy, sensitivity, polite apology for interrupting someone
with words such as 'excuse me', 'would you please clarify
this point', 'would you mind telling us something here', are
the polite and warm expressions which go a long way in
promoting and sustaining human relationships.
• The set of abilities enabling a person to interact positively
and work effectively with others.
• It is a key goal for training and development.
• It includes area of communication.
• It is a life skill we use every day.

22. INTERPERSONAL COMMUNICATION
• It is the process by which people exchange information,
feelings and meaning through verbal and non verbal message.
• It is a face to face communication.
• It is not just about what is actually said but how it is said.
• Non verbal communication place an important role.
STEPS TO DEVELOP INTERPERSONAL SKILL
• Practice empathy
• Practice fairness
• Communicate clearly and carefully
• Listen carefully Speak carefully
• Practice good judgment in written communication

23. Conflict Resolution
Conflict arises when differing viewpoints, interests, or values lead to
disagreement among individuals or groups within an organization.
● Importance: Resolving conflicts promptly is crucial for maintaining a healthy work
environment, fostering positive relationships, and ensuring productivity.
● Strategies for Conflict Resolution:
o Collaborative Communication: Encourage open and honest communication. Actively listen to
all perspectives to understand the root causes of conflicts.
o Negotiation and Compromise: Seek mutually beneficial solutions by finding common ground
and compromising where necessary.
o Mediation: Utilize a neutral third party to facilitate discussions and guide the conflicting
parties towards a resolution.

24. Team Building
● Team building is the intentional effort to enhance collaboration, trust, and
cooperation among team members through activities and exercises, aimed at
improving communication, fostering relationships, and maximizing collective
productivity.
● Importance of Team Building: Strong team dynamics significantly contribute to
increased collaboration, improved morale, and enhanced productivity.
● Strategies for Team Building:
● Icebreakers and Bonding Activities: Initiate activities that promote team bonding and
create a comfortable atmosphere for collaboration.
● Encouraging Collaboration: Emphasize the value of teamwork, shared goals, and
collective success.
● Recognition and Support: Acknowledge and appreciate individual contributions,
fostering a sense of belonging and support within the team.

25. Understanding Emotional
Intelligence in Management
Emotional Intelligence (EI) in management involves recognizing, understanding, and effectively
managing emotions in oneself and others to enhance managerial effectiveness.
Importance in Management: EI is crucial for building positive relationships, fostering a healthy
work environment, and improving overall team performance.
Components of EI in Management:
• Self-awareness: Understanding one's emotions and their impact on decision-making.
• Social awareness: Recognizing and understanding the emotions of others in the workplace.
• Self-regulation: Managing and controlling one's emotions to make informed decisions.
• Relationship management: Building and maintaining positive relationships within the team.

26. The Role of Emotional
Intelligence in
Management
• Enhanced Communication: Managers with high EI can
communicate more effectively, understanding and responding to the
emotions of their team members.
• Conflict Resolution: EI enables managers to navigate and resolve
conflicts by empathizing with the emotions of those involved.
• Employee Engagement: Managers with strong EI can create a
positive work environment, leading to higher employee engagement
and satisfaction.
• Decision-Making: Emotional intelligence aids in making well-
informed and empathetic decisions that consider the emotional impact
on individuals and the team.
• Leadership Effectiveness: EI is a key factor in effective leadership,
influencing the ability to motivate and inspire teams.

27. Continuous Learning and
Professional Development
Building a Personalized
Development Plan
Leveraging Technology for
Learning
•Online courses and platforms
(Coursera, LinkedIn Learning, Udemy).
•Podcasts and audiobooks.
•Educational apps and interactive tools.
Learning Styles and
Preferences
Visual, auditory, and kinesthetic learning
styles.
•Assessing current skills and identifying
areas for improvement.
•Setting short-term and long term goals.

28. Overcoming Learning
Challenges
Identify Specific
Challenges
Pinpoint the exact areas or topics causing
difficulty.
Set Realistic Goal
Break down your learning objectives into
smaller, manageable goals
Understand Your
Learning Style
Tailor your study techniques to align with your
preferred learning style.
Explore Different
Learning Resource
Experiment with different sources to find what
resonates best with you.
Use Technology
Wisely
Leverage technology for interactive and
engaging learning experiences.

29. Strategic Thinking and Strategic Planning
Example
A company of a watch looking to expand
business in a new market will use strategic
thinking and will analyze - the market,
competition, and identify potential
opportunities and risks.
Example
Company of a watch wants To increase
online sales by 20% for the next four
months then it will Increase online
marketing and social media presence by
25% for next four months .
Strategic thinking
is the process of
determining the
direction you will
take to achieve
your vision.
Strategic
planning is the
process of
developing a
plan that define
how you will
implement your
vision.

30. Skills
Effective strategic thinking requires:
Effective strategic planning requires:
•Organizational
structure
•Risk management
system
•Communication
•Flexibility of a task in
future.
CONCLUSION – successful managers are Not born, they
are made .They are self made through qualities like
conceptual skills , Technical skills and leadership skills and
helps in achieving organisational goals. .
•Curiosity
•Creativity
•Critical thinking
•Pattern recognition
•Problem-solving

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