1. KORREN GRASS
60 SHERMAN ST PORTLAND, ME 04101
207.478.4591
KORRENGRASSPHOTO@GMAIL.COM
CUSTOMER SERVICE - SHIFT LEADER
Experienced in training and supervising employees in a fast-paced environment. Skilled in
upper- level duties, including opening and closing responsibilities. Passionate about fast and
friendly customer service. Serv Safe Certified in 2016. Studied in the arts, as well as an avid
hobbyist photographer.
EDUCATION
Associate in Arts Degree - December 2011 Eastern Maine Community College,
Bangor, ME Major in Liberal Arts
Graduated with Honors
WORK EXPERIENCE
10/1-Pres. Tiqa Cafe and Bakery Cashier & Barista | Tiqa Pan Mediterranean Host
• Cafe responsibilities include ringing in orders, making change, making drink orders and
sandwiches, cleaning and stocking the cafe. Responsibility of the host at the full
restaurant includes using Open Table to make reservations and seating guests with
reservations as well as seating walk-ins and assigning a server to each table.
10/14-9/16. Dunkin Donuts, Portland, ME - Shift Leader/Key Holder
• Shift Leader with upper-level responsibilities that include the supervision and training of
employees, cash handling, and opening/closing duties, in addition to food preparation. Chosen
for supervisor position through recognition of hard work, reliability, and customer service skills.
12/07-09/14 KFC/Taco Bell, Brewer, ME - Shift Supervisor
• Shift Supervisor with upper-level responsibilities that include the supervision and training of
employees, cash handling, and opening/closing duties. Chosen for supervisor position during an
imperative situation, wherein manager and several employees were called to nearby restaurant
branch. Through quick adaptation, new skills were acquired that allowed for the acceptance of
new responsibilities.
Excellent references available upon request.