1. Curriculum Vitae of Mr. Kodiginti Rajesh
C/o Hanumanthappa Building, Mobile: 9916798602
# 42, Sri Maruthi Nilaya, email: kodigintirajesh@gmail.com
Mariyappa Layout,Avalahalli,
Virgo Nagar Post, Bidarahalli Hobli,
Bangalore, Karnataka – 560049 – India.
_____________________________________________________________________________________________________________________________
Carrier Objective :
Seeking a position which will provide the opportunity to make a strong contribution to organizational goals
through continued development of professional skills.
Professional Experience:
Currently working as Finance & Admin Business Associate for MobileFirst for iOS Garage & North America
operations as GBS PSC PMO since July 2015.
Worked as GBS GD BCP Coordinator with IBM India Pvt ltd Since Mar -2011 ( 4.5 Years )
Worked as MIS – Executive in SERCO – BPO India Operations From 2010 – 2011.
Around 4 years of experience in Domestics Call Centers, as Customer Support Officer,
FOS & MIS (Management Information System) – Resource in Falcon Telesourcing Pvt ltd.
Business continuity - ISO 22301 Certification:
Successfully met the certification criteria for awarding me the title of Business Continuity Management
Specialist from Continuity and Resilience (ISO 22301 BCMS Specialist )
Workshop Name: 3 Days Business Continuity Management Specialist Workshop
Place: Bangalore, India, Dates: 16th to 18th July 2014 Certificate Number: 1261
As Finance & Admin Business Associate KRA & Task handled:
An individual contributor responsible for providing project office administration support on GBS
commercial agreements
Providing support to project leadership on various project related tasks.
1) Project Communications
2) Project Planning & Risk Management
3) Project Reporting
4) Financial Management (non-PMA activities)
5) Project Close. Adhere to client SLA's and timelines
Assists in defining the project management system, including maintenance of logs for contracts and
PCRs (Project Change Requests), assets, and document control administration.
Prepares and maintains project team rooms, databases, and repositories.
Assists with project launch and start-up where possible (includes preparing material for launch, launch
event with client, etc.).
Assists with project organization and resource planning, including maintenance of staffing plans,
organizational charts, vacation calendars, and team rosters. Completes resource requests as directed,
and administers on/off-boarding processes.
Administers the project environment, including identifying and addressing connectivity needs.
Interfaces with client IT services for connectivity issues, and distributes connectivity procedures.
Maintains seating map, including notification to relevant parties of increases or decreases in needs.
Supporting PSC scope of services for PMO administration, including project launch, execution, and
closure activities for assigned projects
Complete all project support activities in a timely manner and meet quality expectations
Follow PSC defined best practice processes and procedures in the execution of responsibilities, and to
provide support for tasks not documented by the PSC with guidance from project leadership
Develop necessary professional, operational, system, tool and personal management skills to function
effectively in a remote services environment.
working with the PMO Lead and project teams
2. Have to document agreed-to responsibilities in support of assigned projects with project leadership and
the PMO Lead
Assisting in defining the project management system, including maintenance of logs for contracts and
PCRs (Project Change Requests), assets, and document control administration.
Preparing and maintaining project team rooms, databases, and repositories.
Assisting with project launch and start-up where possible (this includes preparing material for launch,
launch event with client, etc.)
Assist with project organization and resource planning, including maintenance of staffing plans,
organizational charts, vacation calendars, and team rosters. Completes resource requests as directed,
and administers on/off-boarding processes.
Administer the project environment, including identifying and addressing connectivity needs.
Interface with the client IT services for connectivity issues, and distribute connectivity procedures.
Have to maintain seating map, including notification to relevant parties of increases or decreases in
needs.
Executing procurement processes for HW/SW, co-ordinate project travel and accommodation
requirements, including submission of lodging cost reduction requests, when applicable.
Have to administer project communications, including distribution lists, communications calendar, claim
& expense policies, and cadence process for meetings.
Have to schedule and plan team events.
Have to support project planning and risk management, including producing and delivering status
reports, maintaining/tracking project plans and deliverables logs, and risk/issue logs.
Support reporting requirements as requested and guided by project leadership in accordance with PSC
reporting policies.
Required to produce and publishes all project reports as defined in the project management system,
including client (status reports, KPIs, travel expenses) and IBM internal reporting (7 Keys, DMT), as well as
ad-hoc reporting.
Required to assist in preparing Client presentations.
As GBS GD BCP Coordinator KRA & Task handled:
Represents BCM program needs, responsibilities, challenges, and BAU’s overall readiness.
Ensure appropriate recovery strategy is in place for the group or division. Lead appropriate remediation
activities to completion as necessary.
Coordinate annual BCP testing and ensure completion per Firm guidelines
Provide regular BCP training/guidance to Plan Owners and Recovery Essential Personnel (REP) on overall
BCP planning process.
Communicate appropriately to Plan Owners and REPs as necessary in preparation for or during an event
(incl. information received from BCM team)
Documenting departmental Business Impact analysis and Business Continuity plans and conducting
annual reviews
Conducting Table Top exercises by group and scenario and outlining improvements required
Leading quarterly testing process, analyze and report test results
Being the voice for Business Continuity within Operations and constantly keeping the business informed
on any needed process changes
Implement and improve BCP framework, guidelines and policies for complete range of IT services
(Infrastructure Management, Software Development, Testing Projects and SAP Services)
Conducting Business Impact Analysis, Risk Assessment and Mitigation for business and services
On-boarding new services (right from transition) in to BCP Plan and ensure all the pre-requisites
required e.g. BCP enablement (e.g. connectivity/desktop configuration, security arrangement at DR site
etc.), documentation and training to the people etc.
Work cross-departmentally to establish and implement mechanisms for identifying and addressing any
& every issues/challenges for Business continuity Plan for all SSCs
Identify key gaps in design, development & operations phase of Business Continuity Plan and
continually improve BCP framework towards “best in class”.
Responsible for coordinating, assessing, developing & communicating recovery environment
requirements and contingency plans associated with Technology Shared Service Centre spread across
multiple geo-locations.
Plan activities with appropriate processes for Technology Shared Service Centres and Support Functions;
enabling timely & effective decisions for Technology Shared Service Centre recovery planning during
set-up and real-time disaster situations.
3. Responsible for planning and implementation of a BCP and Crisis Management Plans ensuring effective
and efficient RTO ensuring a very fast system of management-notification and impact collection from
business.
Responsible for developing, coordinating, and maintaining comprehensive business recovery plans and a
testing program, to ensure the ability to recovery, in the event of an unforeseen disruption to facilities,
technology systems
Produce all related documentation and provide training on BCP and Disaster Recovery procedures to
employees as needed.
Perform periodic audits of defined BCP and Disaster Recovery Plans and report to management on any
improvements that need to be made.
Key Responsibilities as MIS – Resource :
Generate, maintain, analyze & present daily/ weekly/ monthly Sales, Quality and Client Service reports.
Creating MIS/ Dashboard report and presenting it to the concern Department.
Make company performance reports and analyzing them from company prospect.
Generate both periodic and ad hoc reports as needed.
Ensure timely and accurate generation and execution of all MIS operations and management reports.
Provide strong reporting and analytical information support to management team.
To work as a member of the operational team to achieve the business goals and objectives.
Analyze business information to identify and recommend process
Improvements to current MIS, established procedures, forms and workflows to improve reporting
efficiency and consistency. Collate Analyze and Present company performance details quarterly and half
yearly.
Preparation of monthly Performance Status Reports to Senior Management
Essential Skills:
Strong organizational and interpersonal skills & Highly detail and results oriented
Strong verbal and written communication & Strong analytic skill
Self-motivated and able to work independently
Ability to multi-task and reprioritize work & Ability to interact with varying levels throughout the
organization & also ability to recognize work in the pipeline and willing to work to completion.
Leadership Skills:
Self-motivated.
Have strong communication skills (written and verbal)
Have the ability to work independently and to proactively seek guidance from others as needed
Strong team player and has the capacity to build good working relationships with cross
functional/geographical teams
Result oriented, accepting responsibilities and challenges that take them outside their comfort zone
Positive outlook and a desire to stretch themselves to achieve both personal and functional success.
Accomplishments:
Have coordinated during the BCP situation - Telengana issue, All India Strike, Hyderabad Bomb blast at
Dilsukh Nagar & 48 hrs Nationwide shut down by Central Trade Union….etc During this time, it was
required to stay alert and drive continuity. This effected in appreciations from within the team and also
across leaders in IBM.
Achievement :
Received WOW Card for Excellent performance on billing related issues and showing SLA of 97%.
4. Academic Details :
1. S.S.C : Secondary School certificate, ZPHS with
From 1998-99 in Second Division (311) at Thamballapalle.
2. Intermediate : C.E.C. (Commerce, Economics, civics)
Board of Intermediate Education, Hyderabad,
From A.P.S.W.R.Jr.College with First Division (625) at
B.KothaKota, Chittoor Dist, AP from 1999-2001
3. Graduation : B.com (Bachelor of Commerce)
S.V. University, Tirupathi in 2001-2004.
IT Skills:
Excellent & Strong background on MS Excel 2003, 2007,2010 & 2013
Excellent & Strong background on MS- Office ( MS- Word, Excel, Power Point).
Completed PGDCA & Hardware Training at Institute of Computer Software Solutions (ICSS) at
Kukkatpally Housing Board Colony (KPHB), Hyderabad.
HTML Applications and Oracle based applications.
Tally 7.2 ( Accounting Package) Operating Skills ( MS- Dos, Windows 95,98,2000,Win7 & Win8)
Personnel Details :
Surname : Kodiginti
Name : Rajesh
Father Name : Yesupadam Kodiginti
Date of Birth : May – 13th
– 1984.
Religion : Christian
Nationality : Indian
Marital status : Married
Languages Known : English, Kannada, Tamil & Telugu
Sex : Male
Passport Number : K5556252, RPO – Hyderabad
Permanent Address : K.Rajesh S/o K.Yesupadam
Nagendra Street,
Thamballapalle (Post)(Mandal),
Chittoor Dist, Andhra Pradesh, Pin: 5 17 4 1 8
Hobbies:
Reading Books, Playing Cricket, and Listening Music.
Strength:
1. My strength is My Experience with IBM India Pvt Ltd & Bharathi Airtel.
2. Maintained 0% absent sum during my tenure.
Declaration:
I hereby declare that all the information above is true to the best of my knowledge.
Yours Faithfully
(KODIGINTI RAJESH)