Kitti David is seeking a career progression opportunity in the business field. She has over 5 years of experience in investor services and customer support roles. She is fluent in English and Hungarian with intermediate skills in Microsoft Excel and advanced skills in Microsoft Word. Currently she works as a Transfer Agent Associate II at State Street, where her responsibilities include dealing with investor queries, assisting junior team members, and preparing reports. She aims to utilize her strong communication, teamwork, and attention to detail skills.
These are the slides for a 5-minute lightning talk at the Bloomberg Quant Seminar on September 6, 2016. The talk provided a brief introduction to Benford's Law and its use in fraud detection to an audience of quantitative finance professionals.
1. Kitti David
5 Edgewood Lawns, Blanchardstown, Dublin 15
ch23julius@gmail.com ; 0851134946
I am target driven and an ambitious candidatewho would liketo progress further in the business field.
Through sportand theatre work I have become a dedicated team player who is also ableto work on own
initiativewhilecalmly performingunder pressure. I am punctual and have a great attention to details.I have
excellent interpersonal skillsto insureI deal with regular or difficultsituationsin a professional manner.
Key Skills
• Languages:
• English (fluent)
• Hungarian (native)
• Microsoft Office Suit:
• MicrosoftExcel (intermediate)
• MicrosoftWord (advanced)
Carrier Related Work Experience
State Street - International Financial Data Services
Transfer Agent Associate II – Investor Services August 2015 – To present
• Dealingwith investor and clientqueries and complaints via phoneand email
• Provideday-to-day supportand guidanceto more junior team members
• Assistingteammembers with quality checking
• Preparing procedures
• Liaisewith investors for dealingand reconciliations
• Assistingexternal and internal auditors
• PreparingInvestor and Client Reports, includingbutnot limited to Investor Statements and Contract
Notes for distribution to investors
• Identifyingissues and developingsolutions
• Resolve identified breaks and settlement issues as they arise
• Keeping and maintainingSLA throughout the wide team’s clients
Transfer Agent Associate I - Investor Services September 2014 – August 2015
• Dealingwith investor and clientqueries via phone and email
• Completing monthly and ad-hoc internal reporting
• Keeping and maintainingSLA throughout the listof clients assigned
• Assistingteammembers with updatingdatabaseand procedures
2. Non - Carrier Related Work Experience
Baxter Storey / State Street Global Advisors
Barista February 2013 – September 2014
• Providingexcellentcustomer servicein person
• Weekly accuratestock-taking
• Liaisingwith suppliers and placingorders
• Training new staff members
• Catering atlate functions in-houseand at external locations
Ann`s Bakery and Restaurant
General Assistant September 2008 – October 2012
• First-ratecustomer servicein person and over the phone
• Dealingwith customer complaints
• Organisinginbound and outbound deliveries
• Accurately documenting orders for special occasions
Education
Irish Training & Educational Centre
Administrative Assistant&Private Secretary 2012
Nagy Laszlo Secondary School
Leavingcertificate 2003-2007