1. Kimberley A. O’Brien-Dollé RT(T), BS HCA, MBA
6559 Green Castle Circle • Discovery Bay, CA 94505
Home (925) 513-7483 • Cell: (925) 219-5605
Kimobrien24@gmail.com
Obrienk1@sutterhealth.org
MANAGER OF OPERATIONS
Highly accomplished and resourcefulbusiness professional with extensive managerial experience,
looking to continue my professional development while enhancing organizational value. I am outgoing
and confident with a prominent history in consumer, provider and employee relations from a project
management, Healthcare Administrative and clinical side of operations. A results-oriented, self-directed
leader who can build and streamline business processes,motivate employees to drive process
improvements, create efficiency for stakeholders and maintain alignment with organizational goals and
initiatives. I offer a proven track record of reducing costs while adding value and exceeding company
expectations through collaborative problem solving, strategic planning, and business development.
CORE COMPETENCIES
• Strategic Planning • Project Management • Change Management
• Fiscal Responsibility • RN and Non-RN Management
• Clinical and Administrative background in specialty care fields including:
• Radiation Services • Medical Oncology • Short Stay
• Union & Non-Union Staff relations
PROFESSIONAL ASSOCIATIONS
American Society of Radiation Technology (ASRT) 1995-Present
American Registry of Radiologic Technologists (ARRT) 1995-Present
Society of Radiation Oncology Administrators (SROA) 2007-Present
American Association of Medical Administrators (AAMA) 2008-Present
American College of Oncology Administrators (ACOA) 2008-Present
Delta Mu Delta Business Honor Society 2012-Present
2. Kimberley O’Brien-Dollé Page 2
PROFESSIONAL EXPERIENCE
Sutter Health/East Bay Medical Foundation Antioch, CA• June 2014-Present
Hospitalist and Inpatient Palliative Care Program – Inpatient Services (Delta Medical
Center)
Key Achievements
Expanded my inpatient operational understanding of business practices
Transitional Care process coordination and efficiency project
Enhanced specialty care provider network for collaborative patient care
As, up till now, my career has focused mainly on the outpatient and ambulatory side of
operations, this position has allowed me to expand my expertise and skill set from the inpatient
side of operations. Working in both inpatient and outpatient clinical settings as well as in
transitional and palliative care, I offer a unique and comprehensive understanding of operations
from our patients perspective. Managing operations in those arenas, I offer the knowledge and
knowhow to be successful from an administrative perspective as well.
Alta Bates Summit/ Sutter Health, Berkeley, CA • 2007- Aug. 2014
One of the most successful Cancer Center Management companies and second largest Healthcare
Provider in Northern CA
Manager of Operations – Radiation Services (Berkeley & Summit Radiation Oncology,
Summit Brachytherapy)
Manage and grow organizational operations for Alta Bates Summit Medical Center Comprehensive
Cancer Care Services – all three Oakland, Berkeley campuses.
Key Achievements
Successfully improved and maintained departmental compliance audit scores to the 90th
percentile
Developed and implemented staffing matrices and departmental processes focused on
efficiency and fiscal viability
Project Manager of technology upgrades
Implemented interdepartmental work team to regionalize staffing and functions of Cancer
Centers
Managed all staff including RNs across three campuses
RT(T) Locums and Temps, Redmond, WA • 1995-2007
Staffing agency specializing in local Radiation Oncology Centers
Manager of Operations – Manage daily operations, grow organizations operations, TJC
compliance, contract negotiations and staffing matrices
Key Achievements
3. Increased company client base by over 60% thru regional marketing and service QA
Development of key creative business strategies
Created customer QA survey to ensure top levels of customer satisfaction
Maintained high employee satisfaction through transparent communication and operations
Kimberley O’Brien-Dollé Page 3
EDUCATION
Radiation Oncology Therapy – Bellevue College (1995)
Bachelors Business Administration (BBA) - American Intercontinental University (2011)
(Honors Graduate – Summa Cum Laude)
Masters Business Administration (MBA) Project Management focus– American Intercontinental
University (2012)
(Summa Cum Laude)
REFERENCES
Casey Sandack – Vice Chair Administration and Finance – UCSD Radiation Medicine
(858) 534-1508 (w) (858) 735-1508 (cell)
Seth Ingram– Director Inpatient Services – EBPMG
(415) 810-4819 (cell)
Michael Honeyman – Revenue Cycle Operations – Kaiser Permanente
(843) 617-6195 (cell)
Amy Walker - Radiation Oncology Lead RTT – Health Ventures Inc. / Alta Bates Summit
(510) 204-6461 (w)