1. AMANDASMITH
Versatile and solutions-driven professional with outstanding strategic planning
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0412 230 284 ● asmith88@hotmail.com ● PO Box 274 Caringbah NSW 1495
A meticulous forward-looking leader with over twenty years of broad-based business management experience in
the finance and health industries, who undertakes complex assignments, meets tight deadlines and delivers
superior performance. A strong work ethic and a “can do” attitude with the ability to implement change, reduce
company expenditure, and apply strong financial planning and analytical skills.
CORE COMPETENCIES
 Financial Reporting and Analysis
 Contract Negotiation
 Dynamic Leadership and HR Skills
 Business Infrastructure Assessment and Operational Management
 Strategic Planning and Project Management
 Change Implementation and Management
PROFESSIONAL QUALIFICATIONS
Health Coach 2016
Institute of Integrative Nutrition
Masters of Commerce – Accounting 2006-2010
Macquarie University NSW / Griffith University QLD
Bachelor of Health Science – Management and Administration 1993-1995
Griffith University QLD / Florida Atlantic University USA
Graduate Diploma in Nutrition & Dietetics 1984-1986
Queensland Institute of Technology QLD
Bachelor of Science – Biochemistry, Physiology, Mathematics & Computing 1980-1986
Griffith University QLD
COMPUTER SKILLS
 Advanced Microsoft Office Suite
 Advanced MYOB
 Medical software – Genie Solutions, EClaims, Practix (IBA Technologies)
 Patient management software – i.PM (iSOFT)
 Navision – now Microsoft Dynamics NAV

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PROFESSIONAL EXPERIENCE
Chief Executive Officer 2012 – present
Sydney Colorectal Associates Sydney NSW
I was invited back to Sydney Colorectal Associated (SCA), a company I set up from inception 6 years prior to
 Separate the organisation from Continuum Health Care, which had purchased the entity 4 years prior. This
separation encompassed the areas of financial, IT and HR and required retargeting and reimplementation
of operational management
 Manage five medical practice sites, with in excess of twenty staff and five directors
 Handle all financial matters of the organisation – including staff payroll, practice billing, director’s drawings,
patient accounts, aged debt, tax obligations etc
 HR and operational management
 Handling of day to day trouble-shooting of any issue that arose within the practice
My achievements included
 Project managed the design, construction and fit-out of a new office for the Hurstville Private location –
which was completed on time and budget, with minimal impact on normal business operations
 Implement new cloud-based IT solution – which was completed on time and budget, with minimal impact on
normal business operations. This increased productivity through improved workflow practices leading to an
overall reduction in expenditure
 Upgrade our medical software and train staff on usage – again completed on time and budget, with minimal
impact on normal business operations
 Continued to streamline operational procedures, resulting in significant improvement in efficiency and
reduction in expenditure
Portfolio Manager of Management Accountants 2011 – 2012
Queensland Health Brisbane, QLD
This role involved
 Being the first point of contact for a portfolio of QH Districts & Divisions with ongoing discussions with
CFOs, Divisional Financial Directors and the central Financial Branch to deal with all financial concerns
 Management of the delivery of key financial and performance indicator reports to clearly identify problem
areas the Districts needed to address
 Production of monthly financial forecasts
 Management of a team of accountants to meet strict reporting timelines
 Financial Modeling and Forensic Examination in accordance with KPIs
 Production of monthly commentaries
 Development of skills with DSS software for reporting flexibility
 Development of new reporting templates
 Providing an expert financial consultancy service to a selection of internal customers
 Reporting and variance analysis; forensic accounting
 Identifying emerging issues and provide strategic input on relevant problem solution
My achievements included
 Locum of role of Manager of Governance for a two-month period while the position was vacant
Revenue Business Analyst to Revenue Accountant 2008 – 2010
Mater Health Services Brisbane, QLD
The Mater Hospital Complex is one of the largest Health Facilities within South East Queensland. My duties
included

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 Development of the annual Queensland Health Budget - value $455M
 Reporting of Variance Analysis – Budget vs Actual
 Monitoring Service Level agreements to ensure KPIs were met
 Journaling transactions and uploading into Navision
 Reconciliation of a number of BS accounts
 Internal auditing – ie investigate & examine, evaluate & verify, opinion formulation & report
 Liaising with key stakeholders – both internally & externally
 Development of annual Private Practice budgets
 Implementation of new operational protocols and documentation of procedures
 Using Microsoft Business Solutions Software Navision, IBA Technologies Practix, IParks CDS and iSoft’s
IPM
 Identifying the information needs of potential report users
 Dissemination of reports and development of Cash-flow forecasts
Chief Operations Officer 2006 – 2008
Snore Australia Southport, QLD
Snore Australia has eight centres, with four directors and forty-five staff throughout Australia. The centres provide
medical advice on sleep disorders. My duties included
 HR Management and immediate supervision of twelve staff
 Introduction of procedures to streamline protocols thereby increasing efficiencies
 Interstate travel to establish new centres
 Set up of educational seminars for GPs and the general public
 Day to day trouble-shooting of any issue that arose with the directors, specialists, scientists, administration,
maintenance or technical staff
 Working in unison with the Technical Department to ensure the best level of service was provided both
internally and externally.
 Dealt with Government departments to obtain building permits and adhere to health department compliance
My achievements included
 Increase of the number of centres by 62% within a twelve month period
 Project Managed the design, construction and fit-out of a sleep disorder centre in Brisbane
 Increased efficiencies thereby minimizing patient over-servicing
 Developed, reviewed and implemented operational procedures
 Instigated a high level of service delivery to clients by way of the introduction of customer service protocols
Manager – Bone Retrieval Program 2005 – 2006
NSW Bone Bank, St George Hospital Sydney, NSW
This was a locum position with St George Public Hospital. My duties included
 Establishing the Cadaveric donor retrieval program by way of commencing retrievals
 Office set up, with employment and training of staff
 Meet legal responsibilities in regards to tissue donation protocols and medical suitability of body tissue
 Ensure tissue was suitably stored and medically signed off prior to processing
 Responsibility for budgets, expenditure and stock control
My achievements included
 Successful retrieval of tissue, storage and the meeting of legal responsibilities to ensure the tissue could be
passed on for processing. This was achieved within a six month time frame.
 Successful HIC price listing for 67 Prosthesis Human Tissue items

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Business Manager and Chief Financial Officer 2002 – 2005
Sydney Colorectal Associates Sydney, NSW
I was employed by the newly formed legal entity Sydney Colorectal Associates Pty Ltd (SCA) to amalgamate four
existing private medical practices to a strong working entity to be known as SCA. This included five directors
working over five sites, with eighteen staff. My duties included
 Assessment and implementation of solid and effective business infrastructure to support operational needs
 Assessment and development of systems, processes and procedures over a number of sites
 Implementation of patient management system that met all operational requirements over three separate practice
locations
 Set up satellite sites for off-site medical consultations to take place
 Management of a financial budget ($8M) using accrual accounting procedures
 Responsibility for all financial aspects inclusive of annual budgets, accounts payable/receivable, payroll and tax
obligations
 Responsibility for staff recruitment, training, and HR management, including implementation of employment
contracts, job descriptions and annual performance reviews including wage appraisals
My achievements included
 Led the transition of five individual practices to integrate into one efficiently run group practice
 Office relocations were undertaken and successfully completed within project timeframes with minimal impact on
normal business operations
 Development of both a LAN & WAN environment via the use of a Microwave link and terminal server software
 Implemented a multi-site Voice over IP (VoIP) PABX. This increased productivity through improved workflow
practices leading to an overall reduction in expenditure
 Development of a brand to identify the new entity. This incorporated letterhead, business cards, referral pads,
staff uniforms, commonality of office fit-out and design
Account and Transition Manager 2000 – 2005
IBA Technologies Sydney, NSW
Medical Software Company with offices throughout Australia, Singapore and the UK. My duties included
 Four months in the UK managing the business due diligence and transition process for three National
Health Service Trusts – value £5M
 One month in the Melbourne office overseeing the Auckland Tender Process - $18M opportunity
My achievements included
 Appointed Quality Manager worldwide to ensure quality best practices were implemented to ISO9001
standard
National Quality Assurance Manager 1998 – 2000
Montgomery Watson Australia Brisbane, QLD
Within a large engineering company; I was originally employed as the Corporate Services Manager for the Brisbane
Office. I was promoted to National Quality Assurance Manager encompassing offices in Melbourne, Sydney and
Brisbane. My duties included
 Review and Development of an Australia-wide operational procedures manual
 Carrying out monthly QA meetings and internal audits
 Instigation and direct training sessions for existing staff to improve operations
 Introduce induction sessions for new personnel
 Review and improvement of the QA system

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My achievements included
 Closed a major non-conformance directed at the Brisbane office
 Ensured the Australian operation maintained their ISO9001 certification
State Manager 1996 – 1998
Signature Group Australia Brisbane, QLD
Signature Group operated in Brisbane, Sydney and Melbourne offering the option of serviced offices to potential
clients. My duties included
 Involvement in the design and fit-out of offices
 HR Management
 Leasing offices and negotiating price structures
 Providing financial reporting to Head Office on a weekly basis
 Supplying secretarial and phone-answering services to a wide range of clients.
Lecturer in Nutrition and Dietetics 1986 – 1995
Griffith University – Gold Coast South Coast, QLD
AWARDS AND MEMBERSHIPS
Body Corporate Member – Astor Apartments 2012
Golden Key Member 2009
Nominated for Business Woman of the Year 1997
Deans Commendation for Excellence 1996
Distinguished Scholars Award 1996
Top Student Award 1990