1. Kemberly Dickerson
Kemberlyweekes@gmail.com Mobile (347) 529-8785
Performance driven retail sales professional with 10+ years experience in high- impacting sales and
marketing strategies, profitability and performance. Accomplished in merchandising, operations
management, personal recruitment and business development.
CAREER SUCCESS
21 + years of customer service experience
7 years managing mid to high volume retail stores with an emphasis on building a team driven
environment, performance evaluation, succession planning and driving results to achieve brand
directives
Ability to develop strong relationships in order to establish partnerships
Experience in regional recruiting
EXPERIENCE
M.A.C Cosmetics (December 2006 – Current)
Positions Held: Store Manager, Assistant Store Manager, Key Holder
Locations: Mac Flatiron, Mac Montague, Mac Bleecker, Mac Century 21(Financial District), Mac Harlem
Directly reports to Manager of Regional Operations to develop strategic plans for eachquarter
to achieve and exceedplan productivity and improve performance.
Succession planning and training for managers through Project Assistant Store Manager and
Manager in Training programs. This resulted in 7 promotions to key holder and 4 promotions to
assistant store manager.
Assisted in the opening of the 1st
M*A*C counter in Century 21.
Cultivates a strong relationship with Century 21 retailer in areas such as visual merchandising,
Corporate Launches, and supply chain management to ensure the counter is operating at full
capacity.
Facilitate new hire on-boarding paperwork for Brooklyn, Queens and Staten Island.
Lead, coached, and developed a diverse staff of 7-40 employees.
Devised and executedstore level trainings focused on new launch marketing strategies,
customer service excellence, best practices,emerging trends and sales campaigns to boost
sales throughout the business.
Develop and cascade regional weekly and monthly sales report.
Collaborate with training and development team to identify opportunities in staff’s performance
and strategize plans to improve customer service, certifications, makeup artistry, and sales
techniques.
Managed and directed store monthly supply budget.
Workedwith company planner to ensure top skus were always on hand to achieve productivity
plan.
EDUCATION
Hofstra University
SUNY Old Westbury
PROFESSIONAL TRAINING & TECHNICAL SKILLS
Advanced Management Skills
Proficient in Microsoft Outlook, Word, Excel, and PowerPoint