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Kemberly Dickerson
Kemberlyweekes@gmail.com Mobile (347) 529-8785
Performance driven retail sales professional with 10+ years experience in high- impacting sales and
marketing strategies, profitability and performance. Accomplished in merchandising, operations
management, personal recruitment and business development.
CAREER SUCCESS
 21 + years of customer service experience
 7 years managing mid to high volume retail stores with an emphasis on building a team driven
environment, performance evaluation, succession planning and driving results to achieve brand
directives
 Ability to develop strong relationships in order to establish partnerships
 Experience in regional recruiting
EXPERIENCE
M.A.C Cosmetics (December 2006 – Current)
Positions Held: Store Manager, Assistant Store Manager, Key Holder
Locations: Mac Flatiron, Mac Montague, Mac Bleecker, Mac Century 21(Financial District), Mac Harlem
 Directly reports to Manager of Regional Operations to develop strategic plans for eachquarter
to achieve and exceedplan productivity and improve performance.
 Succession planning and training for managers through Project Assistant Store Manager and
Manager in Training programs. This resulted in 7 promotions to key holder and 4 promotions to
assistant store manager.
 Assisted in the opening of the 1st
M*A*C counter in Century 21.
 Cultivates a strong relationship with Century 21 retailer in areas such as visual merchandising,
Corporate Launches, and supply chain management to ensure the counter is operating at full
capacity.
 Facilitate new hire on-boarding paperwork for Brooklyn, Queens and Staten Island.
 Lead, coached, and developed a diverse staff of 7-40 employees.
 Devised and executedstore level trainings focused on new launch marketing strategies,
customer service excellence, best practices,emerging trends and sales campaigns to boost
sales throughout the business.
 Develop and cascade regional weekly and monthly sales report.
 Collaborate with training and development team to identify opportunities in staff’s performance
and strategize plans to improve customer service, certifications, makeup artistry, and sales
techniques.
 Managed and directed store monthly supply budget.
 Workedwith company planner to ensure top skus were always on hand to achieve productivity
plan.
EDUCATION
Hofstra University
SUNY Old Westbury
PROFESSIONAL TRAINING & TECHNICAL SKILLS
Advanced Management Skills
Proficient in Microsoft Outlook, Word, Excel, and PowerPoint

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2017 Resume

  • 1. Kemberly Dickerson Kemberlyweekes@gmail.com Mobile (347) 529-8785 Performance driven retail sales professional with 10+ years experience in high- impacting sales and marketing strategies, profitability and performance. Accomplished in merchandising, operations management, personal recruitment and business development. CAREER SUCCESS  21 + years of customer service experience  7 years managing mid to high volume retail stores with an emphasis on building a team driven environment, performance evaluation, succession planning and driving results to achieve brand directives  Ability to develop strong relationships in order to establish partnerships  Experience in regional recruiting EXPERIENCE M.A.C Cosmetics (December 2006 – Current) Positions Held: Store Manager, Assistant Store Manager, Key Holder Locations: Mac Flatiron, Mac Montague, Mac Bleecker, Mac Century 21(Financial District), Mac Harlem  Directly reports to Manager of Regional Operations to develop strategic plans for eachquarter to achieve and exceedplan productivity and improve performance.  Succession planning and training for managers through Project Assistant Store Manager and Manager in Training programs. This resulted in 7 promotions to key holder and 4 promotions to assistant store manager.  Assisted in the opening of the 1st M*A*C counter in Century 21.  Cultivates a strong relationship with Century 21 retailer in areas such as visual merchandising, Corporate Launches, and supply chain management to ensure the counter is operating at full capacity.  Facilitate new hire on-boarding paperwork for Brooklyn, Queens and Staten Island.  Lead, coached, and developed a diverse staff of 7-40 employees.  Devised and executedstore level trainings focused on new launch marketing strategies, customer service excellence, best practices,emerging trends and sales campaigns to boost sales throughout the business.  Develop and cascade regional weekly and monthly sales report.  Collaborate with training and development team to identify opportunities in staff’s performance and strategize plans to improve customer service, certifications, makeup artistry, and sales techniques.  Managed and directed store monthly supply budget.  Workedwith company planner to ensure top skus were always on hand to achieve productivity plan. EDUCATION Hofstra University SUNY Old Westbury PROFESSIONAL TRAINING & TECHNICAL SKILLS Advanced Management Skills Proficient in Microsoft Outlook, Word, Excel, and PowerPoint