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KELLY	A.	WAGNER																																		 SALES	&	MARKETING	EXECUTIVE	
musekelly3@gmail.com	 612-251-6666		•		Eden	Prairie,	MN	
Innovative,	agile	and	intuitive	Sales	and	Marketing	executive	with	extensive	business	development	experience	inside	
highly	 competitive	 customer-centric	 markets.	 Creative,	 collaborative	 communicator	 continually	 focused	 on	 building	
relationships	and	promoting	synergy	across	business	lines	to	drive	positive	change,	comprehensive	business	approaches	
and	enhanced	profitability.		
Repeated	 success	 guiding	 sizeable,	 cross-functional	 teams	 in	 the	 design,	 development	 and	 launch	 of	 leading-edge	
business	solutions	driving	record-setting	sales	revenues.	Well	versed	in	analyzing	market	trends,	opening	new	markets	
and	guiding	launch	of	custom	product	lines.	Committed	to	ensuring	outstanding	client	and	partner	satisfaction.	
ü Account	Management	 ü Mind	to	Market	Innovation	 ü Revenue	&	Profit	Growth	
ü Strategic	Business	Development	 ü Custom	Product	Solutions	 ü Sourcing	&	Vendor	Management	
ü Creative	Sales	&	Marketing	
ü Event	&	Conference	Planning	
ü Outstanding	Client	Service	
ü Contract	Negotiations	
ü Always	creating	optimal	outcomes	
ü Fluid	on	both	Mac	and	PC	Platforms	
EXPERIENCE	&	NOTABLE	CONTRIBUTIONS	
CENTiCARE	CORPORATION	•	Minnetonka,	MN	•	2000	-	Present	
VICE	PRESIDENT	OF	SALES	&	MARKETING,	2009	-	Present	
Established	and	implemented	the	company’s	social	media	program,	managing	content	development	related	to	company	
culture,	 customer	 testimonials,	 new	 product	 information	 and	 outline	 of	 design,	 assembly	 and	 shipping	 processes.	
Collaborated	with	11	independent	sales	reps	and	36	national	distributors	to	implement	marketing	outreach	programs	
and	 develop	 private	 label	 products	 for	 numerous	 healthcare	 device	 manufacturers.	 Set	 clear	 development	 goals,	
established	product	pipelines	and	communicated	production	timelines	to	ensure	achievement	of	sales	goals.	Conducted	
formula	 research,	 market	 research	 and	 competitor	 analysis	 to	 develop	 a	 successful	 product	 pricing	 model	 enabling	
greater	industry	insight	and	increased	market	share.		
KEY	ACCOMPLISHMENTS:	
• Successful	 development	 of	 the	 2016	 sales	 strategy	 through	 identification	 of	 major	 customers	 and	 expansion	 of	
multilayer	distribution	opportunities;	surpassed	expected	30%	year	over	year	growth	rate	to	achieve	exceptional	
110%	YOY	growth.			
• Developed	 and	 executed	 CENTiCARE’s	 2016	 Business	 Plan,	 achieving	 YTD	 sales	 above	 projection;	 direct	 weekly	
sales	meetings	with	local	and	remote	sales	agents	to	achieve	consistent	financial	growth	for	the	past	6	years.		
• Demonstrated	 excellence	 in	 exceeding	 individual	 sales	 targets	 for	 2016,	 surpassing	 the	 company’s	 annual	 goal	
within	the	first	6	months.		
• Actively	 developed	 relationships	 with	 minority-owned	 distribution	 companies	 to	 acquire	 vendor	 access	 to	 the	
Veteran’s	Administration,	resulting	in	a	500%	sales	increase	between	2015	and	2016.	
• Led	 cross	 country	 presentations	 with	 distribution	 partners,	 architects,	 design	 firms,	 equipment	 planners	 and	
healthcare	employees	in	various	facilities.	
• Planned	Retreats	,	Conferences	and	created	industry	specific	newsletters	on	both	the	Regional	and	National	Level	
	
MARKETING	DIRECTOR,	2005	-	2009	
Led	 an	 integrated	 marketing	 program	 covering	 all	 marketing	 materials	 including	 brochures,	 trade	 show	 graphics,	
giveaways	and	written	content.	Authorized	image	and	copy	selection	while	collaborating	with	graphic	and	print	teams	to	
leverage	 marketing	 assets	 and	 complete	 projects.	 Encouraged	 innovation	 and	 calculated	 risk	 taking	 among	 team	
members	in	pursuit	of	business	goals.	Supported	the	development	of	a	women-owned	marketing	branch	to	diversify	
supplier	access	and	gain	additional	sales	opportunities.		
KEY	ACCOMPLISHMENTS:	
• Developed	and	managed	marketing	plans	for	seven	diverse	product	divisions	including	IV	poles,	Modular	Carts,	EVS	
Carts,	Shower	Chairs	and	Commodes,	Accessories	and	a	comprehensive	line	of	custom	products.	
• Strategic	planning	and	management	of	monthly	email	campaigns	delivered	to	product-specific,	customer-segmented	
targets	(5000+).	
• Established	and	integrated	a	32	product	Amazon	sales	program	with	sales	figures	reaching	$40K	in	the	first	month.
KELLY	A.	WAGNER	
Page	Two	
SALES	&	MARKETING	MANAGER,	2000	-	2005	
Identified	 and	 measured	 new	 business	 opportunities	 to	 deliver	 favorable	 outcomes	 in	 line	 with	 company	 objectives.	
Directed	customer	service	functions	to	exacting	standards	in	order	to	deliver	a	superior	client	experience	throughout	all	
touch	points.	Led	team	building	efforts	to	enhance	professional	development	and	foster	individual	ownership	in	project	
solutions.		
KEY	ACCOMPLISHMENTS:	
• Concept	planning,	design	and	launch	of	the	company’s	website	including	work	associated	with	SEO	analytics.	
• Established	a	distributor	network	and	engaged	in	professional	organizations	to	promote	the	CENTiCARE	brand.	
	
ADDITIONAL	EXPERIENCE	
Promotions	&	Events,	Grand	Openings	Traffic	Manager	(1999	-	2000)		§		Best	Buy	Inc.		§		Eden	Prairie,	MN	
Account	Executive	(1998	-	1999)		§		Sun	Newspapers		§		Eden	Prairie,	MN	
EDUCATION	&	CREDENTIALS	
Mini	MBA	Program	(In	Progress)	
UNIVERSITY	OF	ST.	THOMAS	|	Minneapolis,	MN		
	
Bachelors	of	Integrated	Studies	
Mass	and	Popular	Culture,	Electronic	Media	(Minor	of	Film	Studies)	and	Deaf	Culture	
UNIVERSITY	OF	MINNESOTA	|	Minneapolis,	MN		
	
Continuing	Education	
Effective	Product	Marketing,	University	of	St.	Thomas	
The	Growth	Accelerator	Program,	University	of	Minnesota	
PROFESSIONAL	AFFILIATIONS	&	ENGAGEMENTS	
	
American	Healthcare	Resource	Material	Management	(AHRMM),	2004	–	Present	
§ Held	positions	including	Vendor	Representative	Chair,	Member	at	Large,	President	Elect	and	President.
§ Influenced	Board	of	Director’s	mind-set	on	vendors,	resulting	in	voting	rights	for	all	vendors	and	becoming	the	
first	vendor	President	in	the	chapter’s	30	year	history.
	
Clinical	Laboratory	Management	Association	(CLMA),	2015	–	Present	
§ KnowledgeLab	(National	Conference)	Planning	Committee.	 	 	 	
§ National	Council	of	Chapter	Leaders	Conference	at	KnowledgeLab	Chair.																						 	
§ Regional	Board	Representative	and	Membership	Chair.																																									
§ Planning	Committee	and	Vendor	Fair	Chair	for	five-state	regional	conference.												
	
	
Professional	Speaking	Engagements	
Q1	Productions	National	Healthcare	and	Device	Conference:	
	‘Driving	Economic	Value	Propositions	and	Negotiating	through	Impactful	Story	Telling’,	San	Diego,	CA	(2015)	
	‘Forming	Strong	Relationships	and	Avoiding	Risk	with	Procurement	Partnerships’,	Dallas,	TX	(2014)	
TECHNICAL	PROFICIENCIES	
Windows,	Mac,	MS	Office	Suite,	QuickBooks	Power	User,	Zoho	CRM	System,	Constant	Contact,	InDesign	and	Pages

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KAW 2016 Resume 10.16 copy

  • 1. Continued… KELLY A. WAGNER SALES & MARKETING EXECUTIVE musekelly3@gmail.com 612-251-6666 • Eden Prairie, MN Innovative, agile and intuitive Sales and Marketing executive with extensive business development experience inside highly competitive customer-centric markets. Creative, collaborative communicator continually focused on building relationships and promoting synergy across business lines to drive positive change, comprehensive business approaches and enhanced profitability. Repeated success guiding sizeable, cross-functional teams in the design, development and launch of leading-edge business solutions driving record-setting sales revenues. Well versed in analyzing market trends, opening new markets and guiding launch of custom product lines. Committed to ensuring outstanding client and partner satisfaction. ü Account Management ü Mind to Market Innovation ü Revenue & Profit Growth ü Strategic Business Development ü Custom Product Solutions ü Sourcing & Vendor Management ü Creative Sales & Marketing ü Event & Conference Planning ü Outstanding Client Service ü Contract Negotiations ü Always creating optimal outcomes ü Fluid on both Mac and PC Platforms EXPERIENCE & NOTABLE CONTRIBUTIONS CENTiCARE CORPORATION • Minnetonka, MN • 2000 - Present VICE PRESIDENT OF SALES & MARKETING, 2009 - Present Established and implemented the company’s social media program, managing content development related to company culture, customer testimonials, new product information and outline of design, assembly and shipping processes. Collaborated with 11 independent sales reps and 36 national distributors to implement marketing outreach programs and develop private label products for numerous healthcare device manufacturers. Set clear development goals, established product pipelines and communicated production timelines to ensure achievement of sales goals. Conducted formula research, market research and competitor analysis to develop a successful product pricing model enabling greater industry insight and increased market share. KEY ACCOMPLISHMENTS: • Successful development of the 2016 sales strategy through identification of major customers and expansion of multilayer distribution opportunities; surpassed expected 30% year over year growth rate to achieve exceptional 110% YOY growth. • Developed and executed CENTiCARE’s 2016 Business Plan, achieving YTD sales above projection; direct weekly sales meetings with local and remote sales agents to achieve consistent financial growth for the past 6 years. • Demonstrated excellence in exceeding individual sales targets for 2016, surpassing the company’s annual goal within the first 6 months. • Actively developed relationships with minority-owned distribution companies to acquire vendor access to the Veteran’s Administration, resulting in a 500% sales increase between 2015 and 2016. • Led cross country presentations with distribution partners, architects, design firms, equipment planners and healthcare employees in various facilities. • Planned Retreats , Conferences and created industry specific newsletters on both the Regional and National Level MARKETING DIRECTOR, 2005 - 2009 Led an integrated marketing program covering all marketing materials including brochures, trade show graphics, giveaways and written content. Authorized image and copy selection while collaborating with graphic and print teams to leverage marketing assets and complete projects. Encouraged innovation and calculated risk taking among team members in pursuit of business goals. Supported the development of a women-owned marketing branch to diversify supplier access and gain additional sales opportunities. KEY ACCOMPLISHMENTS: • Developed and managed marketing plans for seven diverse product divisions including IV poles, Modular Carts, EVS Carts, Shower Chairs and Commodes, Accessories and a comprehensive line of custom products. • Strategic planning and management of monthly email campaigns delivered to product-specific, customer-segmented targets (5000+). • Established and integrated a 32 product Amazon sales program with sales figures reaching $40K in the first month.
  • 2. KELLY A. WAGNER Page Two SALES & MARKETING MANAGER, 2000 - 2005 Identified and measured new business opportunities to deliver favorable outcomes in line with company objectives. Directed customer service functions to exacting standards in order to deliver a superior client experience throughout all touch points. Led team building efforts to enhance professional development and foster individual ownership in project solutions. KEY ACCOMPLISHMENTS: • Concept planning, design and launch of the company’s website including work associated with SEO analytics. • Established a distributor network and engaged in professional organizations to promote the CENTiCARE brand. ADDITIONAL EXPERIENCE Promotions & Events, Grand Openings Traffic Manager (1999 - 2000) § Best Buy Inc. § Eden Prairie, MN Account Executive (1998 - 1999) § Sun Newspapers § Eden Prairie, MN EDUCATION & CREDENTIALS Mini MBA Program (In Progress) UNIVERSITY OF ST. THOMAS | Minneapolis, MN Bachelors of Integrated Studies Mass and Popular Culture, Electronic Media (Minor of Film Studies) and Deaf Culture UNIVERSITY OF MINNESOTA | Minneapolis, MN Continuing Education Effective Product Marketing, University of St. Thomas The Growth Accelerator Program, University of Minnesota PROFESSIONAL AFFILIATIONS & ENGAGEMENTS American Healthcare Resource Material Management (AHRMM), 2004 – Present § Held positions including Vendor Representative Chair, Member at Large, President Elect and President. § Influenced Board of Director’s mind-set on vendors, resulting in voting rights for all vendors and becoming the first vendor President in the chapter’s 30 year history. Clinical Laboratory Management Association (CLMA), 2015 – Present § KnowledgeLab (National Conference) Planning Committee. § National Council of Chapter Leaders Conference at KnowledgeLab Chair. § Regional Board Representative and Membership Chair. § Planning Committee and Vendor Fair Chair for five-state regional conference. Professional Speaking Engagements Q1 Productions National Healthcare and Device Conference: ‘Driving Economic Value Propositions and Negotiating through Impactful Story Telling’, San Diego, CA (2015) ‘Forming Strong Relationships and Avoiding Risk with Procurement Partnerships’, Dallas, TX (2014) TECHNICAL PROFICIENCIES Windows, Mac, MS Office Suite, QuickBooks Power User, Zoho CRM System, Constant Contact, InDesign and Pages