1. .
Keith Webb
1-925-522-6696
evsdirector@outlook.com
Concord, California
Motivated, goal oriented, self-startingindividual with an AA and industry certifications lookingfor a
challenging position. Has 17+ years in management in the cleaning facility services industry
including13+in the healthcarefield. Proven leadership focused on environmental services,patient
transport maintenance, janitorial and laundry. People oriented and a team player. Works closely
with nursingand other support services departments. Involved with patient experience teams and
the improvement of HCAHPS scores. Strong customer service involvement. Strong organizational
skills and excellentverbal and written communication skills.Demonstrates team leadership abilities,
flexibility of management style and effective problem solving skills. Have worked through 5 Joint
Commission surveys with no issues with the Environment of Care. Experienced in OSHA, NFPA, Title
22 compliance,HCAHPS and Press Ganey. Infection control,bio hazard wasteremoval HVAC, boilers,
washer and dryer repair, Experienced with emergency and fire systems. Housekeeping, Janitorial,
Maintenance and Linen Services
Education
Draughons College Memphis, TN
A.A. degree in Business Administration,
Certifications in Floor and Carpet Care SC Johnson Institute
Certification in Medical WasteHandlingUniversity of Anchorage
Certification in Risk Management 5.5 hours toward NursingHome Administration Certificate of Completion
C.E.H. IEHA Certificate of Completion V.A. Privacy and HIPPA acts Certs
Certificate of Completion V.A Privacy and Information Security Awareness
Experience
Laclinica Health Services 12/2015 to Current AssistantFacility Manager
Experience in all phases of buildingmaintenance, Management, security,and emergency preparedness.
Knowledge of methods, materials,tools,and equipment used in the maintenance of modem facilities.
Ability to interpret architectural and engineeringdrawings,buildingdocuments and maintenance manuals.
Knowledge of applicablebuilding,fireand safety codes related to California-licensed health carefacilities
Knowledge of methods used in internal/external physical plantcleaning,paintingand gardening. Excellent
communication,interpersonal and writingskills;ability to communicate effectively. BuildingMaintenance,
Capital Projects Management, Life Safety and Security, Property Management, Reporting, Tracking,and
communication skillsAuto cad Auto Cad Lite.
06/2012-12/2015 Environmental Services Director
Shares Responsibility for improvement of HCAHPS and Press Ganey scores. Developed staff
members, supervisors and lead workers. Schedules Meetings with nurse managers and
administrators. Attends patient experience team meetings. Implemented “total clean” floor
plan.Develop and ensure implementation of a preventative maintenanceplan,Review and develop
the department’s policies, procedure manuals, job descriptions, Conduct and document annual
performance evaluations.Determine schedules for environmental services staff.Schedule, conduct
and document fire and disaster drills. Conduct regular scheduled safety inspection and safety
meetings.

2. Keith Webb
Page 2
San Francisco Healthcare Center 07/2005 - 01/2012 Environmental Services Manager (79 staff)
Responsiblefor multipledepartments and operating budgets totalingover $3,000,000.Responsible
for 3 shift operation of management team. Developed new manager trainees. Directly managed
outsourced company for 3 off site buildings. Developed floor care plan for entire facility. Worked
with vendors on cost savingmeasures (chemicals,supplies,pestcontrol,waste streams). Managed
the Workers Comp Program Safety Program Infection Control VCT tile repairs and installation,door
and window installations Hardwareadjustments, painting,minor electrical and plumbing,Sheetrock
installation and repair, Ceramic tile installation, Ceiling tile replacement and general carpentry.
Completed Schedules for housekeeping, maintenance, janitorial and linen services.
Contract Cleaning Services 03/1991 - 06/2005 Environmental Services Manager (2,200,000 Sq. ft.)
(220 staff) union facility
Responsible for main adult bed towers with a $7,000,000 operating budget. In-service Trainer -
Infection Control,Safety Training,HAZ-MAT Training,Bio-hazardousMaterialsTraining,Responsible
for payroll and supply orders, and schedules. Co- Chair safety Committee and infection control
committee. Involved in creating and implementing new Policies and Procedures.
Committees: Infection control,green team (co-chair) operations meetings, hazardous rounds,hand
hygiene, laundry (chair), monthly department meetings, patient experience, through-put,
Hazardous waste (chair), Environment of Care, Safety Committee (Chair) interior design, diversity,
leadership forums. Various workshops: Retention, employee engagement, leadership, CCF
experience, excel, operations service culture, the Servant Leader.
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