1. James M. Johnson
7860 FM 513S, Lone Oak, Texas 75453
JJohnson2911@gmail.com
C a r e e r S u m m a r y
Experienced professional with over a decade of gathering and organizing information to identify
programs, streamline operations, and ensure complete customer satisfaction, while maximizing labor
utilization. Responsibilities include generating reports, managing and coordinating with staff, and
ensuring regulatory compliance. Extensive educational background includes graduating cum laude with
B.S. in business administration and masters with specialization in HR management.
W o r k E x p e r i e n c e
Allied Barton 3/2015-Present
Security Control Center Operator/Guard/Receptionist
 Provided information and devised strategies to support key business decisions to ensure
physical security, access control, security system integrity, and building accessibility
 Prepared leading metrics and reports on activities and hazards
 Streamlined report processes to expedite inspections
 Provided service to internal and external clients
 Monitored progress toward specified objectives
 Responsible coordination of all safety office activities.
Landmark Security 5/2013-10/2013
Security
 Partnered and coordinated with other staff to ensure physical security and verify integrity of
complex security systems in a large facility
 Developed and presented reports on daily activities, security hazards, and safety hazards
 Documented and conducted inspections and patrols
Ashley Furniture 2008-2009
Retail Sales
 Acted as liaison between multiple departments on daily basis, handling shipping, auditing,
reporting, & inventory
 Analyzed existing processes & identified opportunities to streamline,
 Developed & presented inventory reports and audit reports
Pep Boys 2006-2008
Customer Service Advisor/Retail Sales
 Performed analysis of customer needs, business operations, sales, and inventory to provide
exceptional customer service and ensure customer satisfaction
 Constructed business cases and coordinated with management to maximize business
efficiency, revenue, and profits

2. BJ’s Beer Garden 2003-2005
Cook/Dishwasher
 Promoted teamwork to ensure proper workflow while setting up stations, preparing food,
storing food, plating, and packaging takeout food
 Gathered data delivery and reporting requirements from and completed inspections and
reports to ensure compliance with company policy and food handling regulations
 Managed and oversaw shipments to ensure quality
T e c h n i c a l S k i l l s
Skilled in risk management, security, organizational planning, corporate safety, and change agent
duties. Exceptional written & oral communication skills. Proficient in Microsoft Office suite. Ability to
explore data using a variety of visualization, analytical, and statistical techniques.
E d u c a t i o n
Masters Business Admiration with HR management specialization, Colorado Technical University
B.S. Business Administration with management specialization, Colorado Technical University
 Graduated Cum Laude
 Sigma Beta Delta