1. Kari Kienholz, BSB/M, MLT ASCP
4040 A St Tacoma, WA 98418
253-973-8593
jyms1b@gmail.com
OBJECTIVE:
A proactive leaderseekingamanagementpositionto exhibitmy prioritizingandmultitaskingwith
business knowledge intraining,safety, andhealthcare while exhibitingleadershipbehaviorin
accountabilityandservice excellence.
PROFESSIONAL EXPERTISE:
Health Care Regulatory Compliance
Safety Contract bargaining
Employee ManagementRelations CustomerService
CAREER EXPERIENCE:
Lead Medical Laboratory Technician, MultiCare Health System 2005-2015
In a positive workenvironmentIperformedpatientanalyticlaboratorytesting,performingmultiple
testswithexactingaccuracy,qualitycontrol,dataanalysis,resultsreporting,instrumentmaintenance,
and technical problemresolution. Trainedteammembers inphlebotomy,procedures,ergonomics,and
computerapplications. Maintainedaproactive communicationwithphysiciansandotherhealthcare
professionals. Implementedandadministeredpoliciesandprocedurestoensure the safetyof patients.
Helda rapport withpatientsandtheirfamilies.Addressedpatientsconcernsquicklyandappropriately.
Operatedthe laboratoryandupheldregulationsaccordingtoCAP(Collage of AmericanPathologist),
JACHO(The JointCommissiononAccreditationof Healthcare Organizations),andthe Departmentof
Health. Insuredreadinessof the laboratoryforinspectionfromCAP,JACHO,DOH,andsafety. This
laboratorywaslocatedwithinabuildingwhichhoused52providers. Iworked effortlesslytoensure
appropriate service andtorefine workflowsinthisdemandingenvironment. Providedguidanceand
directiontootherpersonnel,physicians,andpatientcare staff.Orderedinventorywhile stayingwithin
budget,maintaininginventorystock,andselectingproductstopurchase.Workedwithlimited
supervisionmakingdecisionsroutinely,heldhighcustomerservicestandardsandpromotedateam
environment.Workedwiththe Epicsystem, Mysis,Excel,andMicrosoftWord.
Medical Laboratory Technician, Puget SoundBlood Center 2002-2005
Conductedcompatibilitytestingonbloodandbloodcomponents,executedawide varietyof detailed
laboratory testingincluding:irradiation,thawing, pooling,serologicprocedures,and

2. immunohematologicprocedurestoidentifyredcell antibodies. Performedexcellentcustomerservice
skillsandthe abilitytoprioritizeandre-prioritize,handlingtightdeadlines,stressfulsituationsand
emergencyrequests. Preformeddataanalysisandwrote reports.PreformedCAPproficiencytesting.
Assistant Manager, Party Universe 1996-2000
Lead 20 teammembers,conductedinterviewsforhiringandif neededtermination,trainedall new
teammates,reviews,payincreases,orderedstock,setdisplaysandseasonal products,andopenedor
closedstore. Maintainedanaccurate and timelybudget. Oversaw backoffice activities:schedules,
payroll,andbilling.Workedwithvenders,organizations,customers,andotherstore locationstoprovide
excellentcustomerservice.
Head CustomerService Representative (CSR), Wal-Mart 1993-1996
Lead 35 employeeswithmanagementsupervisionif needed.Dailyactivitiesincludedschedulingof
shifts,breaks,time off,training,balancingregistersandmoneydrawers,makingcustomerservice
decisions,workingwithlosspreventionandlocal police,workingthe registerif shorthanded,running
endof dayreportsand openingandclosingstore.
EDUCATION:
Bachelorof Science (BSB/M) - BusinessManagement, Universityof Phoenix(2013)
MLT Medical Technology - Associate of AppliedScience –MLT Medical Technology,Wenatchee Valley
College (2002)
Certifications:
MLT Medical Laboratory Technician - ASCP
04092793
Date CertifiedJul 6,2002
Medical AssistantPhlebotomistCertification
PC 60354401
ExpiresMarch, 2016
Professional Affiliations:
DeltaMu Delta-International HonorSocietyinBusiness,LambdaSigmaChapter
REFRANCES:
Available uponrequest