1. Leslie Diane Cortes
2716 Water Oak Dr.
Grand Prairie, TX. 75052
Ph: 214-208-8193
email: lesliecortes5314@gmail.com
Objective:
I am a very intelligent, professional and goal oriented person who is seeking a position
where my extensive medical office management skills can be utilized, appreciated and
exercised in order to create a high level of success for myself as well as the
company/employer. I strive for excellence in every way and look forward to a challenge.
I am a strong team leader, fun and energetic and would be a great asset to any team.
Experience:
Eye Plastic Surgery Associates, PA 10/2002-Present
Medical Office Manager
I spent many years with this company and with them I have gained a great deal of
experience in multiple areas. My skills and expertise range from basic office duties to
complete office management. Insurance verification, data entry, account management,
insurance billing, ICD-9, IDC-10 & CPT coding, NCCI, payroll, general office
management & leadership.
I am extremely familiar will ALL insurance types and companies, Medicare guidelines,
contract negotiations and insurance contracting. I personally work to maintain contracts
and conduct contract negotiations for our practice as well.
I have also become seasoned in prospective employee pre-screening and interviewing,
complete training of new employees as well as maintaining personal and professional
records for all doctors and employees. I handle the group insurance benefits and
maintain those records as well.
I am responsible for all aspects of physician credentialing, licensing, insuring, DEA,
DPSCSR, CME, CV and all societies, agencies, academies and memberships. I also
arrange and schedule meetings at the doctors request.
AP/AR is also my specialty and my accuracy is impeccable. I handle every patient
account, maintenance, billing and collections. Claim filing both electronic & paper, claim
status, appeals, resolution, peer-to-peer review and authorizations. I am also
responsible for purchasing office and medical supplies while maintaining an accurate
and up-to-date MSDS file.
I handle the office finances such as the daily close, balance, and deposit; maintain
financial records daily, monthly, and annually. I work with the company CPA to supply
them with Quarterly reports they require for tax purposes.
I am also trained to assist the physician with in office procedures as needed.
I designed and implemented the original company employee handbook.
I maintain all OSHA & HIPAA compliance documents and records.
I am eager to help with any and all other duties as directed and/or needed by the
doctors and staff.

2. Leslie D. Cortes Page 2
Plastic Surgery Center of Dallas 2000-2002
Receptionist
For this employer, I was in charge of the entire front office. My responsibilities were
general front office duties such as answering telephones, greeting patients, pre- & post-
operative photographs, surgery quotes, data entry, medical records, collecting money
and daily balance. I also assisted in post-operative recovery and discharge of patients,
surgical coordination, post-operative care and suture/drain removal. I would assist in
any way that was needed and enjoyed the opportunity to learn and grow.
Skills:
Excellent communication (written/verbal) EMR and Medical Records
Honest and Trustworthy Sterile Technique
ICD-9, ICD-10 & CPT coding Computer Literate
Credentialing; Contracting Payroll
OSHA and HIPAA Compliance Data Entry
Licensing Professional Leadership
Insurance for doctors and practice & employees AP/AR
All office equipment Recruiting
Associations Familiar With:
ASOPRS; TMA; AMA; TOA; Insurance Commissioner; TMB; OAG; DARS; Texas State
Board of Medical Examiners; TWC and much more.
Education:
DeQueen High School 1996
University of Phoenix Online
Associates Degree
Business Administration/Management
Expected Grad Date 4/2014
Professional References:
Eye Plastic Surgery Associates
972-566-2020
Mark L. Mazow, M.D.
Plastic Surgery Center of Dallas
972-661-5077
Gregory Stagnone, M.D.