Experienced Operations Manager Seeking New Opportunity
1. Kawana Spencer
1322 LegacyDrive - Brunswick, GA 31522
kawanaamirah@gmail.com- 912 506-8320
● Microsoft Office proficiency ● Operations Management
● Excel spreadsheets ● Strong interpersonal skills
● Professional and mature ● Dedicated team player
● Strong problemsolver ● Self-starter
PROFESSIONAL EXPERIENCE
Assistant Administrator
Genesis Rehab Services- Saint Simons Island, GA- July2014 to Present
Assists withadministrative functions of the center
Coordinates departmental functions
Ensures compliance oflegal, safety, health, fire andsanitationcodes
Consults withdepartment managers ondepartmental operations
Facilitates external andintradepartmental problem solving
Rehab Office Coordinator
Genesis Rehab Services - Saint Simons Island, GA - March 2014 to Present
Plans and managesdayto day office operations
Managespatient records and database
Responsible for the completion and submissionof documents for billing
Plans and coordinatespatient scheduling
Coordinates schedule of staffbasedondepartmental need
Supervises andfacilitates orientationfor new staff
Tracks productivityand efficiencyof therapists
Ensures that stafflicensure, in-servicesandrequiredimmunizations are current
Completes technical audits of charts for state andfederalcompliance
Administrative Medical Assistant
Magnolia Manor - Columbus, GA - June 2011 to January2013
Communicatedchange inresident conditionto nursing staff
Measurement of resident vital signs anddailyinput andoutput
Maintainedand documentedhealthrecords of residents
Answeringphones
Ensured training of staff
Health Care Sergeant
U.S. Army - Fort Benning, GA - March 2006 to June 2009
Scheduled appointments
Preparedreports andmemorandums for record
Updatedpatient medical records
Scheduled staff
Facilitated random drug testing
Responsible for medicalequipment valuedover $100K
Solvedschedulingandstaffingissues
Managed7-10 soldiers
Bookkeeper
Travel Centers of America - RichmondHill, GA - September 2003 to March 2006
ManagedandbalancedGeneralLedger accounts using SAPsoftware
Entered payroll data andnew employee profiles into system usingPeople Soft
Prepared, Verifiedandposteddailydeposits of upto $60K
2. EDUCATION
Emergency Medical Technician
US Academyof Health Sciences - Fort Sam Houston, TX
2006
Bachelorof Science in Public Relations
Georgia Southern University - Statesboro, GA
2004