1. Katlyn Beaulieu
katlynbeaulieu@gmail.com
Education
Rhode Island College • Providence, RI
Major: Health Care Administration BS
2011-present (graduating December 2017)
Experience
Woods Heating Service
East Providence, RI
401-434-1487
Supervisor: Wendy Wood
October 2012-current
Installation Clerk/Customer Service Representative/Dispatcher
 Installation reporting of profit/loss
- Bill out installations (boiler/HWH/AC/etc.)
- Calculate debts on installations (material, labor, etc.)
- Enter information into formatted spreadsheet to calculate profit/loss
- End of month reports (AR Transactions, commissions, reconciliations)
 Customer service
- Review customer transactions
- Schedule annual maintenance/service
- Payments
 Dispatch technicians for service calls
 Balance/post oil deliveries
 Balance/post customer payments
 IT
- Set up new employees
- Creating/running reports via Microsoft Query
- Microsoft Office
 Inventory
- CTO program
Waterview Villa Nursing Home August 2010- December 2013
East Providence, RI
401-438-7020
Supervisor: Linda Delbonis
Receptionist
 Answering and directing calls
 Greeting and assisting visitors
 Filing paperwork/sort mail
Skills
 Proficient in Microsoft Office
- Update: Computer Information Systems class Spring of 2016
 Time Management
 Organization