1. KARLA M. JASSO
1122 ChrisForbesCir.Socorro TX,79927 | 915-999-9842| kndjasso24@yahoo.com
SUMMARY
InnovativeManagerseeks position offeringopportunitiesfor newprofessional and
personal challenges.Self-starter with a positive,cando attitudewho is driven to learn,
improveand succeed.Bringsstrongpresentation,analytical andproblemsolvingskills.
Strongcustomer serviceskill.
COMPUTER SKILLS
Languages
· English
· Spanish
Software
· Word
· Power Point
· Excel
· Kronos
· Ultipro
· Intranet
EXPERIENCE
March 2014
Present
StoreManager, TitleMax
· Established knowledge-sharingprocessfor two customer servicerepresentatives
throughouttheorganization.Coached and mentored 2 customer service
representatives by offeringfeedback andtakinginterestintheir long-termcareer
growth.Offer feed back to executivemanagementon howto growour business.Open
discussion withpeers on marketingstrategies.Drafted businessplans,budgets,and
quarterlyand semi-monthly annual businessreviews.Collected and reported
informationon competitiveactivity duringpresentations.Amresponsiblefor all
marketingto growsales.Maintained accountplansfor 298 top clientaccounts.
Managed day to day tactical andlongterm strategies within thebusiness.Capitalized
on industrieschanges to maximizerevenue.
August2011
February
2014
EducationCounter Manager, Dillard’s Cielo Vista
· Managed theday-to-day tactical andlongtermstrategic activitieswithin thebusiness.
Reviewed and approved billinginvoices and expensereports.Maintained account
plansfor 100top clientaccounts.Managed a teamof 8 associates.Visual design setup
2. Page2
for counter.Highlighted thedifferencesbetween competitivebrandsand managed
brandsthoroughoutinnovativemerchandisingcampaign brands.Educated associates
on productknowledgeto further assistthemin salesgrowth.Trained anddeveloped
new associatesin newmakeup artistry techniques.
EDUCATION
2003 High school Diploma, Thomas Jefferson
Theater Arts
Band
Debate
StudentCouncil
Co-op
Child DevelopmentCertification
GPA 3.8
2003-2011 Diagnostics/Sonography EPCC
Basicaboutto rank
