1.
SUSAN RAYMOND
1670
NE
191st
Street
#211
(305)
586-‐2490
Miami,
FL
33179
zsuzsi16@msn.com
DESIGN
CONSULTANT
Accomplished,
assertive
and
proactive
sales
professional
with
15+
years
of
experience
in
the
furniture
industry
and
proven
ability
to
maximize
sales
revenues,
develop
new
business
and
grow
existing
accounts.
Natural
sales
talent
and
a
keen
ability
to
anticipate
customer
needs
and
tactfully
close
deals.
Proven
track
record
of
consistently
achieving
sales
goals
and
maintaining
top
ranking
within
an
organization.
Seeking
to
utilize
my
experience
and
exceptional
work
ethic
in
an
organization
that
values
dedication
and
results.
STRENGTHS
&
EXPERTISE
Customer
Focused
Service
High-‐End
Products
Interpersonal
Communication
New
Business
Development
Maximizing
Sales
Revenues
Merchandising/Visual
Coordination
Managing
Operations
Consultative
Sales
Inventory
Control
KEY
SKILLS
ASSESSMENT
Vast
experience
in
high-‐end
modern
furniture
lines
and
styling;
broad
expertise
including
traditional
and
transitional
styles.
Strong
interpersonal
skills:
able
to
develop
productive
relationships
and
communicate
effectively
with
customers,
coworkers
and
with
individuals
of
all
backgrounds.
Experience
working
with
international
clientele.
Proven
ability
to
succeed
in
fast-‐paced
environments
and
manage
multiple
tasks
without
sacrificing
quality.
PROFESSIONAL
EXPERIENCE
Design
Consultant/Retail
Sales
Specialist,
SCAN
DESIGN,
North
Miami
Beach,
FL
|
2002
-‐
Present
Establish
and
maintain
new
and
regular
clientele
by
understanding
specific
needs,
building
trust
and
forging
positive
relationships.
Work
with
domestic
and
international
clientele,
utilizing
exceptional
interpersonal
communication
skills.
Quickly
identify
the
design
needs
of
clients
and
assist
with
all
aspects
of
the
process,
including
scaling
furniture,
floor
plans
and
color
selection.
Ensure
efficiency
and
timeliness
in
managing
all
orders.
Create
an
enjoyable
and
exciting
experience
for
customers,
from
strategy
to
completion.
Key
Achievement:
Generated
between
$1.2M
-
$1.5M
annually,
ranking
as
one
of
the
highest
in
sales
revenue
company-wide.
Regional
Manager,
RAPHIA,
INC.,
HOME
DECOR,
Miami,
FL
|
1998
-‐
2002
Hired,
trained
and
supervised
staff
to
ensure
rapid
and
optimal
profitability;
developed
effective
training
programs
used
for
all
new
hires.
Developed
strategic
plans
to
achieve
new
business
goals
and
objectives.
Utilized
creativity
and
a
strong
design
aesthetic
to
develop
sales
floor
presentations
with
effective
visual
coordination
for
all
merchandising
efforts.
Effectively
managed
inventory
within
budgetary
guidelines.
Executive
Manager,
NANCY
HELLER,
SAKS
FIFTH
AVENUE,
Bal
Harbour,
FL
|
1994
-‐
1998
Managed
inventory
control
using
the
company
database.
Oversaw
visual
merchandising,
ensuring
adherence
to
store
and
brand
guidelines
for
sales
floor
presentations
and
visual
coordination.
Developed
and
implemented
effective
sales
plans
to
strategically
achieve
goals.
Developed
and
maintained
client
records
and
fostered
positive
client
relationships.
Utilized
exceptional
attention
to
detail
during
cash
audit
reconciliation.
Led,
supervised
and
mentored
staff;
worked
collaboratively
to
achieve
operational
and
sales
goals.
EDUCATION
BACHELOR
OF
ARTS,
Criminology
UNIVERSITY
OF
TORONTO,
Toronto,
Canada
