1. Karl Branfield
169 Purcell Road, Bell Green,
Coventry, CV6 7LF.
Tel: 02476 667 667 Mobile: 07824 636 786
Email: karl_branfield@hotmail.com
PROFILE:
A focused and highly resourceful First Line Manager with a passion for excellence and
extensive expertise and experience gained within the logistics sector. Results-orientated and
an enthusiastic self-starter, applies a positive mindset to new challenges and constantly
strives to identify and implement operational improvements that boost performance and
efficiency. A confident communicator with superb interpersonal and leadership skills,
engages with others across all levels and effortlessly energises and mentors teams to drive
forward and consistently meet demanding targets and goals.
MAJOR ACHIEVEMENTS:
 Generated impressive savings of more than £20K per annum at DHL Tesco Frozen
as a pivotal member of the continuous improvements team assigned to streamline
the goods-in process and maximise performance and productivity.
 Boosted load completion efficiency by 15% at DHL Tesco Frozen and reduced
staffing costs after implementing arm scanners on all the tippers. As pallets were
taken off the trailers they could be scanned rather than going through a manual
checking station enabling excess labour to be subsequently deployed elsewhere.
 Consistently surpassed expectations as First Line Manager at DHL Tesco Frozen,
proactively managing day-to-day operations and troubleshooting problems to ensure
stringent deadlines and challenges were met.
CAREER HISTORY:
DHL Tesco Frozen, December 2004 – Date
First Line Manager, Sept 2012 – Date
 Direct responsibility for the effective management and smooth optimisation of day-to-
day operations, expertly coordinating staff and resources to maximise service and
delivery in this busy and extremely fast-paced environment.
 Skilfully led teams of between 5 and 60 staff depending on requirements, providing
clear leadership, direction and support to ensure right first time performance and
meet set operational KPIs and targets.
 Diligently planned and controlled staffing levels ensuring the correct balance of skills
and capabilities to optimise productivity and efficiency.
 Actively promoted a safe and collaborative working environment, ensuring the
workplace was kept clean and tidy and best working practices and health and safety
standards were adhered to at all times

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 Championed any change management or improvement initiatives to drive the
business forward, taking ownership of issues and recommending targeted solutions
to problems, inspiring trust and confidence across all levels.
 Calmly managed any grievance or disciplinary issues in line with company policies
through effective interaction and engaging communication, reaching outcomes
beneficial to all parties concerned or escalating to the next level if necessary.
Warehouse Associate, Dec 2004 – Sept 2012
 Steadfastly performed a wide range of general warehousing duties such as order
picking, transferring, storing and loading goods, proactively assisting other team
members to complete tasks and meet timescales and targets.
 Consistently demonstrated meticulous attention to detail and high levels of accuracy,
methodically verifying paperwork and checking for quantity errors or other
discrepancies.
 Assumed the role of Supervisor when required, delegating duties and tasks,
providing guidance and effectively dealing with any queries or concerns.
 Skilfully assisted in the running of designated operational areas in the absence of
team managers, directing procedures and operations to maintain a business as usual
service.
TRAINING:
 Several in-house courses with DHL Training Solutions including: -
 CAPA Workshop, March 2014.
 Appraisal Workshop, Jan 2014.
 Employee Engagement, Aug 2013.
 Accident Investigation, March 2013.
QUALIFICATIONS / EDUCATION:
 7 GCSEs, Lyng Hall Comprehensive.
ADDITIONAL INFORMATION:
 Driving Licence: Full, clean.
 IT Skills: Competent user of Microsoft Word and Excel.
 Hobbies & Interests: Actively participate in fundraising for charities. A mobile DJ and
enjoy playing golf and football.