1. KAREN ROSER
1775 Frazier Road  Decatur, GA 30033  (404)210-1010  klr6272003@yahoo.com
SKILLS OVERVIEW
 OutstandingCustomerService ProblemSolvingSkills  “Rookie of the Year”
Inside Sales  Product Presentation  Personal loanofficer
 NewBusinessDevelopment  Strong Work Ethic  Exceptional NegotiatingSkills
PROFESSIONAL EXPERIENCE
Accomplished,resultsdriven customerserviceprofessional.Possessesexceptional abilitytobuildlasting
relationships,coordinate projectsandwin customerloyalty.
Strongcommunicationskillstoimprove the experience withbothinternal andexternal customers
Leveragesskillsandabilitiestoidentifyopportunitiesforproactive solutions
Communicatesclearlyandconcisely
Abilitytoengage andnegotiate with all levelsof audiences
Solutionorientedandproactive,providingfirstcall resolution
Cultivate mutuallybeneficialbusinessrelationshipstoenhance service andincrease productdemand
Write salesproposalsforcorporate audiences
Promote successful salestechniquesamongnew hires
“Rookie of the Year” award as Corporate AccountExecutive andconsistentlyintop10% of SalesTeam
Prospectandsell newbusinessthroughcoldcalls
Write and close mortgagesandpersonal loans
WORK EXPERIENCE
AccountExecutive AllegraPrintMarketingDesign 2015-Present
AccountManager StaplesInc/ Lonesource Atlanta,GA 2013-2015
AccountExecutive VerizonWireless,Atlanta,GA 2009-2012
1994-2001
SalesRepresentative ADT Small Business,Atlanta,GA 2007-2009
BusinessDevelopmentManager Advantage ComputerAge,Atlanta,GA 2005-2007
Loan Officer CDC Federal CreditUnion,Atlanta,GA 2002-2004
EDUCATION & PROFESSIONAL DEVELOPMENT
AssociatesDegree BusinessManagement FerrisState University
Rotary Past Member
Rotary International BusinessTeamLeader NorthernNigeria
COMPUTER PROFICIENCIES
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MicrosoftOffice (Excel,Word,PowerPoint) Salesforce andACT