1. Karla Rodriguez
882 Woodside Lane East #4 Sacramento, CA 95825 | 415-867-4139 | karlamrodriguez@outlook.com
HighlymotivatedCustomerServiceprofessional withstrongverbal,listeningandwrittenskills.Comfortablein
interactingwithall levelsof the organizationandpublic.Abletonegotiate andproblemsolve quickly,accuratelyand
efficiently.Adeptatmultitaskingtoachieve individual andteamtasks.Diverse backgroundincludessales,customer
service, administrative and clerical, dataentry andleadership.Committedtoqualityandexcellence.
Skills & Abilities
 Quota-surpassingsalesrepresentative withahistoryof exceedingemployerexpectationsacrossdiverse industries.
 Persuasive communicator; use consultativesellingskillstoidentifyopportunities,overcome objections,build
relationships thatturnintosales opportunities. Outstandingataccountacquisitionandretention.
 Committed customerservice representative;excellentverbal,written,presentation,and interpersonal skills.
 Tenaciousnegotiatorandcloser;adeptinconveyingthe benefitsof products/servicesandgeneratingcustomer
interest.Quicklylearn,masterandsell newproductofferings.
 Knowledgeable of relevantsoftware applicationsincludingMSOffice.
 Propertime managementskillsandthe abilitytoprioritize work.
 Proficientinuse of email andinternet.
 Excellentinterpersonalskillsandcustomerservice skills
 Strongorganizational skillsand communicationskills
 Exceptional knowledge of digital photography
 Skill inarchivingfilesandphotosona computerandserver
 Skill inphotoshootsasa photographerinastudiosetting,locations,andgroupsettings
 Strongattentiontodetail
Experience
AT&T Mobility| Roseville,CA March 2014 – January 2015
Bilingual Retail Sales Consultant
 Knowledgeable intelecommunicationproductsandservices.
 Knowledgeof inventorycontrol principlesand methods.
 Abilitytoaccuratelyprepare andmaintainrecords,files,andreportsforinventoryandcashhandling.
 Providingfull attentionto ourcustomersneeds,takingtime tounderstandthe wantsandneedsof the customerand
askingquestionstoproperly solve anyissuesandprovideanextraordinaryexperience.
 Completedvoluntarycustomerservice trainingtolearnwaystoenhance customersatisfactionandimprove
productivity.
 Managed a high-volume workloadwithinadeadline-drivenenvironment.
AT&T Mobility| San Francisco, CA September2012 – March 2014
Bilingual LeadRetail Sales Consultant
 Engage customersregardingAT&Tservicesandproducts.
 Interactwithmultiple onlinesystemswhile communicatingwithcostumers.
 Promote andadvertise productsandserviceswhile maintainingexcellent customerservice.
 Meetand exceedsalesgoalsandoverall objectives.
 In the absence of a manager,incharge of the overall runningof the store andemployeeneeds.

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 Handlingof cash, accounts and inventory.
Best Buy | Emeryville,CA July 2006 – September2012
SalesConsultant/Lead
 Assistedcustomerswithreturns,purchasingof products.
 Met and exceededcustomerexpectationsbymaking recommendationsbasedon customerneedsandlifestyle.
 Answeredtelephone inquiries andansweredtechnical questions fromcustomers.
 Assistedwithnewemployeetrainingincludingstore policies,services,andregisteroperations.
 Maintainedaccurate inventoryof items.Answertechnical questionsaboutproducts.
Volunteer Experience
Pucker Up by Adree | Sacramento, CA December2013 – Present
Second Shooter/FreelancePhotagrapher
 Photographerformultipleevents.
 Manage qualitycommunication,client supportandproductrepresentation
 Organize calendarforappointments.
 Helpsetclientappointmentsandinterviews.
 Create and finalizecontracts.
 Maintainall equipmentsuchascameras,lenses,memorycards,lights&etc.
 Exercise artisticskill toplan composition,lighting,backgroundand colorvaluesof eachassignment.
 Editand distribute all selectedandunselectedimages.
 Lightwebdesign
 Complete roughedits tonarrow image selectiondownpriortodevelopment.
 Digital enhancements.
 Helpdesign company website, brochures,andothermediaadvertising.
Education
 City College OfSan Francisco | San Francisco,CA August 2003 – July2005
 JeffersonHighSchool | DalyCity,CA June 2001