1. Keywords: Calendar management meeting planning receptionist PowerPoint facility set-up training customer service detail-oriented learning management system CAP
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KRISTIN J. JONES, CAP-OM
kjjones@usfamily.net 763-535-4499
www.linkedin.com/in/krisjjones
I am a Certified Administrative Professional®
(CAP) with an outgoing personality, a passion for
customer service and excellent professional skills. I am seeking a position where I can use my
strengths in customer service, administration, training coordination, proofreading, and my ability to
focus and complete projects.
CAREER HISTORY
MEDTRONIC (contractor through InfoTree), Mounds View, MN 2015 –
LMS Site Administrator
LMS course production, reports and special projects, as well as managing the FFTI
troubleshooting inbox, responding to users, course owners and Associate Site Managers with
issues.
MEDTRONIC (contractor through InfoTree), Mounds View, MN June-October 2015
Interim Training Analyst
Manage training program planning, implementation and records retention for Medtronic field sales
organization. Work closely with management, delivery, and delivery support teams to ensure
optimal learning experience of new field employees within established policies and budget
guidelines.
JASS, Plymouth, MN March-June, 2015
Administrative Support
Independent contractor providing general administrative support, data entry, research, etc.
WEST OAKS COMMUNITY CHURCH, Minnetonka, MN 2014-2014
Administrative Assistant
Short-term administrative support in the church office, working to organize and restructure
procedures and responsibilities.
HONEYWELL INTERNATIONAL, Golden Valley, MN 2011-2013
HBS Technical Training Registrar
Managed all areas of training support, including coordination of registration, materials, class set-
up, all recordkeeping in the LMS (Learning Management System) customer service to employees
and reporting.
 Managed the schedule for approximately 150 technical training classes throughout the year,
training approximately 1,350 technicians.
 Assisted in implementing new LMS (migrating from Saba to Success Factors/Plateau), and
continued updates to the system.
 Communicated with employees, working one-on-one in some cases, to assist them in using
the new LMS.
VARIOUS EDUCATION AND VOLUNTEER OPPORTUNITIES 2009-2010
 Office 2007 classes
 Preparation of weekly church service folder using MS Publisher
 Video shoot for Metro Transit safety video for Northstar train

2. Keywords: Calendar management meeting planning receptionist PowerPoint facility set-up training customer service detail-oriented learning management system CAP
recordkeeping Microsoft Office
GENERAL MILLS, Golden Valley, MN 2006-2009
Administrative Support/Training
Supported VPs of HR Corporate Diversity and Organization Effectiveness, managed Corporate
Diversity Inclusion training and the GMI Institute training, including coordination of registration,
materials and class set-up and general administrative duties.
 Provided support and coordination for 42 GMI Institute classes throughout the year, resulting
in training for approximately 1,400 employees.
 Coordinated Diversity Inclusion Training process, including scheduling sessions, registration,
pre-work communication and logistics, with participation of over 1,000 employees in program
to date.
THIRD WAVE SYSTEMS, Edina, MN 2004-2006
Office Administrator
Managed all office functions, including coordinating employee orientation, travel, office supply
inventory and equipment, scheduling meetings, greeting customers and processing expense
reports.
 Reworked office layout, increasing efficient use of space in a small office, enabling the
accommodation of additional employees.
 Established and administered on-campus recruiting program, resulting in three graduate new
hires in first year.
 Managed smooth transition of company to new office space, including working with movers,
decorator, landlord and telephone company, resulting in on-time move-in and return to work for
all employees.
EDUCATION
 BA, Organizational Management and Communication, Concordia University, St. Paul, MN
 Certified Administrative Professional-Organizational Management (CAP-OM)
COMMUNITY / PROFESSIONAL ORGANIZATION INVOLVEMENT
 Volunteer office support performing a variety of tasks, including mailings, receptionist,
preparation of weekly church service folder, scheduling
 Created and managed office volunteer program, including recruiting, training and scheduling
the volunteers
 Former newsletter editor for non-profit organization with circulation of over 6,000
 Experienced small group leader and former youth worker
 Secretary and member, Board of Directors, Twin Cities West Chapter of the International
Association of Administrative Professionals (IAAP)
TECHNICAL SKILLS
 Microsoft Office 2007: Word, Excel, PowerPoint, Outlook, Publisher
 Learning Management System (LMS) - Saba, Success Factors/Plateau, Totara