1. 07/2015 to Current
Austin, tx
11/2014 to 06/2015
Round Rock, TX
10/2011 to 08/2013
Iowa City, IA
JUSTIN AUSTIN
Career Focus
To work for a progressive organization in a highly motivating and challenging environment. That provides the best
opportunities to grow and utilize my potential to the fullest to achieve the organization's goal while achieving my personal
goals.
Summary of Skills
Conflict resolution
Complex problem resolution
Strategic planning
Project management
Internet marketing
Marketing materials development
Social media marketing
Sales
Professional Experience
RSC
At&t
Sales/Business Sales
Handled wireless accounts, tv & Internet Accounts
Cold calling for business leads
Set appointments with business owners to speak on our products
Day to day customer service/ escalations
Created solutions in the areas of inventory, sales reporting, distribution and product upgrades that led to system
improvements and streamlined processes.
Shift Leader
Clay Madison Recreation
Processed an average of 50 transactions each day in a timely manner.
Answered customer's questions and addressed problems/complaints in person and via phone.
Opened and closed the store, which included: counting cash drawers and making bank deposits.
Educated customers on product and service offerings.
Kept current on market and product trends to effectively answer customer questions.
Held each team member accountable for achieving brand and performance goals.
Computed, recorded, and proofread data, records and reports.
Administrator Asst
University of Iowa
Coordinated all department functions for team of over 20 employees.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
1108 Preserve Place, Round Rock, TX 78665 | H: 414.520.8766 | C: 414.520.8766 | ja1673@att.net
2. 09/2008 to 09/2013
Milwaukee, WI
2013
Iowa City, IA
Verified and logged in deadlines for responding to daily inquiries.
Supervised and trained admitting, billing and collection staff.
Increased meeting efficiency by developing meeting agendas.
Maintained and organized master Resident Index and information files in master database.
Computed, recorded, and proofread data, records and reports.
Complied with federal, state and company policies, procedures and regulations.
Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of
goals and quality and adherence to deadlines.
Created and executed marketing/PR campaigns, including new product introductions and existing product
development.
Lead Teller
Tri-City National Bank
Managed team of 6 of professionals.
Monitored and tracked securities transactions, fund transfers, margin accounts and option trading.
Delivered informational sales presentations to potential investors to build symbiotic client relationships.
Researched beneficial investment opportunities and made recommendations to senior management.
Performed heavy bank reconciliations and cash flow statements.
Education
BBA: Business Administration & Management
University of Iowa
Business Administration & Management 6x Deans List
Coursework in: Business, Marketing, Writing, Business Administration and Finance Accomplishments 9x All
American in Track & Field 2x Big Ten MVP Team Captain
References
Professional References Available Per Request
Skills
administrative, billing, Business Administration, client, database, senior management, Finance, market, Marketing,
presentations, sales, securities, phone, Word, Excel, Powerpoint, Outlook,