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Innovation, Socialization &
Gamification - on a dime
Who is GameStop?
A global multichannel video game,
consumer electronics and wireless services
retailer with more than 6,600 stores
worldwide, GameStop makes the most
popular technologies affordable and simple.
Who is our attendee?
• 4500 Store Managers
• 80% male
• 21-25 yrs
• 500 DMs
• 200 Corporate
• 1,500 Vendors
• 4,000 Consumers
Who am I?
• No one!
• Not a presenter!
• Gen X’er producing for Millennials
• Lean & Mean team
• Say hi to Samantha, Noelle & Katie
What’s our challenge?
• Lean team
• Tight budget
• Need more $$ … Sponsorships
• Engaging our attendees
• Appeal to the Millennials
• New & Innovative ideas
Innovation will happen!
(hard trend)
Reinvention is up
to you …
(soft trend)
Easy Reinvention
• Find the program formula that works best for your
attendees!
(consistency promotes confidence)
• Commit to at least 5 GOOD changes!
– Survey responses
– Create an “under cover” feedback
focus group
– ALWAYS ask,
“How can I apply this to my show?”
Social
Media
Excite
Engage
Empower
Creative
Savings
Vendor
Love
Pivotal to Reinvention
Social
Media
Excite
Engage
Empower
Creative
Savings
Vendor
Love
Pivotal to Reinvention
Share of Social-Generated
E-Commerce Revenue
Facebook, 36%
Twitter, 20%
Pinterest, 15%
Email, 16%
Google, 6%
Tumblr, 2%
Other,
6%
Business Insider
10 Ways to Socially Sizzle
1. Identify what you want to accomplish via social media
2. Figure out where your
customers are
3. Keep the content flowing
- post regularly & relevant
4. Give your posts more pizazz –
include pictures, videos and links
5. Participate in trending hashtags to gain wider exposure
6. Give something away often – have contests
7. Play it cool – don’t self promote
(80/20 rule)
8. Tag fans in photos
9. Hashtag on everything!!!
10. Consolidate! Convos App
(Facebook, Twitter, Instagram, Gmail, LinkedIn, Skype,
YouTube, Outlook and more)
10 Ways to Socially Sizzle
Create opportunities to socialize
Step N
Repeat
Cool
Visuals
Green
Screens
Hoards of
Zombies!
Social
Media
Excite
Engage
Empower
Creative
Savings
Vendor
Love
Pivotal to Reinvention
Customize sponsorships
4
3
2
1
Be current and add local flavor
Vendor networking events
Share the social responsibility
Show Sponsors Some Love
Social
Media
Excite
Engage
Empower
Creative
Savings
Vendor
Love
Pivotal to Reinvention
Excite! Engage! Empower!
Gamification
4
3
2
1
Random acts of fun
Attendee input
Philanthropic & green efforts
Gamification
Integrating game dynamics into your site,
service, community, content or campaign
in order to drive participation
Gamification
• An event app with a leaderboard
• Add your sessions to Foursquare
• Create a Buzz Board: give props to members creating the
most buzz
• Give ribbons/prizes for
checking-in at stations
• Gaming during arrivals,
down time & expo
Gamification
• Sales Contest!
Celebration lunch or electronics
• General Session Host Contest
• T-shirt Design Contest
($2 goes to philanthropy)
• Video Contest
(free videos for you!)
• Photo Contest
(socialize the photos)
Winning Video
Random Acts of Fun
Attendee Input
• Music selection by attendees
• Menu selection by attendees
• Text to screen during general sessions
• Audience response during general sessions
Give specific credit everywhere you can!
Philanthropic & Green
• How can you give back?
• Raffle drawings as a fundraiser
• Ronald McDonald House
10 sponsored attendees
Photos & video shown during general sessions
• Go Green page: how to be green at work
• Green Event page: the event’s green efforts
Results
Excite
Engage
Empower
Social
Media
Vendor
Love
Pivotal to Reinvention
What did we spend?
$3,000.00 $500.00
$10,000.00
$10,000.00
$6,000.00$2,000.00
$8,000.00
$2,000.00
$15,000.00
$56,000
Photo Green Screen
Step & Repeat
Entertainment
Vendor Reception
Sponsored Philanthropic
Event
Random VIP area in GS
App with game
Tournaments
Text to Screen & surveys
during General Session
Creative Savings
Prizes, gifts & gift cards … Amex points
Amount Element
$4,000 Group comp flights for staff
$10,000 Cancel build-outs and moved to inside room
$13,500 Purchased projectors
(30 rooms at $450)
$200,000 Service Vendor Sponsorships
$1,050,000 $30 Gift Cards instead of $100 Dinners
(saved $70 x 5000 attendees x 3 nights)
What’s your
great idea?
JudyAnderson@GameStop.com

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Innovation, socialization & gamification-On a dime!