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Bored with Sweepstakes? 
Get Inspired for Your Next Promotion 
#smwsweeps 
1
2 
Nikki Halcomb 
Social Promotion Expert 
Premier Business Solutions 
@PBS_SB 
• Promotions Management 
• Loyalty Programs 
• Fulfillment
3 
Kelley Whalen 
Account Supervisor – PR/Social Media 
HY Connect 
@hyconnect 
@kelleyliz
For the next Hour… 
A Primer on Promotions 
Get Inspired 
What’s Ahead 
Q&A 
4
Promotions Deliver Results 
60% 
of US consumers have 
purchased a brand 
because of a promotion 
IMI international 
80% 
of consumers have 
entered a sweepstakes 
eMarketer 
82% 
of consumers will 
exchange personal info 
for a chance to win 
Jupiter Research
Know the Difference 
Sweepstakes 
• Random winner from 
all entries. 
• Good for volume. 
• Low barrier to entry. 
• A defined set of criteria 
determines winner. 
• Good for engagement. 
• User generated content. 
6 
Contest
Start by Defining What You 
Want to Accomplish 
7 
Fan Engagement 
Fan Volume 
Data Collection
Don’t Have Channel Bias 
8 
Facebook Engage your community 
Twitter Events 
YouTube Videos, talent or how-to content 
Vine Quick interactions 
Instagram Is your target young? 
Pinterest Is your target women or moms?
9 
Public Voting 
Moderation of public facing 
entries. 
More engagement, less 
control. 
Requires a distinct entry 
and voting period.
How Will People Learn About Your 
Promotion? 
 Integrated marketing 
campaigns 
 Incentives for sharing 
 Partnerships 
 Celebrity judges 
 Support a Cause 
 ??? 
10
Your Fans 
Want the 
Fine Print 
11 
Official Rules
When it Comes to Rules… 
12 
• Balance the risks vs. the 
rewards. 
• FTC regulations – what do 
they mean? 
• Each social channel is 
different with unique 
guidelines. 
• Give yourself enough time 
to establish good rules.
The FTC 
Wants 
Promotions 
Identified as 
Such 
#WanderingSole 
#Contest 
#Sweeps 
#Giveaway 
13
Promotions Deliver Results 
60% 
of US consumers have 
purchased a brand 
because of a promotion 
IMI international 
80% 
of consumers have 
entered a sweepstakes 
eMarketer 
82% 
of consumers will 
exchange personal info 
for a chance to win 
Jupiter Research
Creating Memorable 
Promotions 
A M U S E 
15
Creating Memorable Promotions 
#1 - Award 
16
What Do Your Fans Really Want? 
#1 reason people connect 
with brands on social is for 
incentives. 
Product, Discounts, Experiences, 
Behind-the-Scenes access, 
Recognition, ??? 
17
Crate & Barrel Ultimate Wedding 
Bigger prizes allow you to ask more from entrants. 
18
Doritos Crash the Super Bowl 
• Largest online video 
contest, run at least one 
fan made video during the 
Super Bowl. 
• Thousands of submissions 
each year. Much more in 
earned media. 
19
Indiana University 
Health Go Wild for 
Same-Day 
Appointments 
• Tickets to local zoo. 
• In newsfeed, simply 
like to enter. 
• Bitly to rules. 
20
Creating Memorable Promotions 
#1 – Award 
#2 - Messaging 
21
What would you rather win? 
An all-expense 
paid trip. 
22 
The best job in 
the world.
Queensland Best Job in the World 
• 6 month stint in 
Australia 
• 150K “salary” 
• In first week - 4 
million web hits, 
2,000+ :60 video 
entries 
• International press 
23
Queensland Best Job in the World 
24
Patagonia Environmental Pledge 
• Campaign broke on Black Friday. 
• Broke down environmental impact of its most 
popular jacket, then asked people to take a pledge 
to reduce consumption. 
25
Reflect 
brand voice. 
26
Creating Memorable Promotions 
#1 – Award 
#2 – Messaging 
#3 - Unselfish 
27
#1 reason people use social 
media is to stay in touch with 
friends, not brands. 
28
Brand-Centric Backfires 
#MyNYPD 
29
Forbes: When Hashtags Become Bashtags 
30
Dove Real 
Beauty Should 
Be Shared 
31
Build in a Cause 
87% of consumers would switch from 
one brand to another based on the other 
brand supporting a good cause. 
32 
Corporate 
Benefits 
Charitable 
Benefits 
Consumer 
Benefits
Cause Marketing Meets Promotion 
33 
People are 
motivated by 
good causes. 
ALS Ice Bucket Challenge
Wahl Dirty Dog Contest 
• After a 1-month entry 
period, Wahl chose 25 
finalists. 
• Then fans decided 
winner by voting once 
daily during 2-week 
voting period. 
34
Creating Memorable Promotions 
#1 – Award 
#2 – Messaging 
#3 – Unselfish 
#4 - Simple 
35
The average adult 
attention span is 
2-8 seconds. 
36
Apply the BS Test 
Would your friends enter? 
37
Chipotle Wrap What You Love 
Simple brand tie-in keeps you part of the promotion. 
38
#WahlGroomedContest 
• User generated content 
contest. 
• Upload a photo with 
hashtag to Facebook, 
Twitter or Instagram. 
• 1 winner will selected 
each week to receive a 
Wahl trimmer. 
39
#WahlGroomedContest 
• Long-term contest, extends 
a mobile tour. 
• Offerpop helps us manage 
entries. 
• Challenges with Facebook 
hashtags. 
40
Creating Memorable Promotions 
#1 – Award 
#2 – Messaging 
#3 – Unselfish 
#4 – Simple 
#5 - Entertain 
41
Talk Value 
• People turn to social media 
for entertainment and to kill 
time. 
• If your promotion 
resonates, gives people a 
good experience, they’ll be 
more likely to pass along to 
friends. 
42
DELSEY Travel Wish 
• Create a board of 
the places you want 
to travel. 
• Win $350 airfare and 
luggage. 
• Tapped travel 
bloggers to judge 
boards. 
43
Explore Brand and Consumer Truths 
If you can shape a promotion around 
something you know fans are already 
doing, or enjoy joking about, it will be 
more likely to go viral. 
44
JetBlue Election Protection 
“I swear I’m leaving the 
country if x wins.” 
• 50+ million in PR 
impressions. 
• 100,000+ entries 
• Limited budget. 
45
Do Us a Flavor 
“Why isn’t _____ a chip flavor?” 
46 
• 3.8 million 
submissions, 1 million 
votes. 
• 8% sales increase.
What’s Ahead 
47
Do make 
promotions part 
of strategic, 
annual planning. 
48
Budget to boost 
your promotion. 
49
Budget for great creative. 
50
Tap into real-world 
events. 
51
Surprise and 
delight your 
super fans. 
52
53 
Favorite Vendors
Questions or Comments? 
54 
#SMWsweeps

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Bored with Sweeps? Get Inspired for your Next Promotion

  • 1. Bored with Sweepstakes? Get Inspired for Your Next Promotion #smwsweeps 1
  • 2. 2 Nikki Halcomb Social Promotion Expert Premier Business Solutions @PBS_SB • Promotions Management • Loyalty Programs • Fulfillment
  • 3. 3 Kelley Whalen Account Supervisor – PR/Social Media HY Connect @hyconnect @kelleyliz
  • 4. For the next Hour… A Primer on Promotions Get Inspired What’s Ahead Q&A 4
  • 5. Promotions Deliver Results 60% of US consumers have purchased a brand because of a promotion IMI international 80% of consumers have entered a sweepstakes eMarketer 82% of consumers will exchange personal info for a chance to win Jupiter Research
  • 6. Know the Difference Sweepstakes • Random winner from all entries. • Good for volume. • Low barrier to entry. • A defined set of criteria determines winner. • Good for engagement. • User generated content. 6 Contest
  • 7. Start by Defining What You Want to Accomplish 7 Fan Engagement Fan Volume Data Collection
  • 8. Don’t Have Channel Bias 8 Facebook Engage your community Twitter Events YouTube Videos, talent or how-to content Vine Quick interactions Instagram Is your target young? Pinterest Is your target women or moms?
  • 9. 9 Public Voting Moderation of public facing entries. More engagement, less control. Requires a distinct entry and voting period.
  • 10. How Will People Learn About Your Promotion?  Integrated marketing campaigns  Incentives for sharing  Partnerships  Celebrity judges  Support a Cause  ??? 10
  • 11. Your Fans Want the Fine Print 11 Official Rules
  • 12. When it Comes to Rules… 12 • Balance the risks vs. the rewards. • FTC regulations – what do they mean? • Each social channel is different with unique guidelines. • Give yourself enough time to establish good rules.
  • 13. The FTC Wants Promotions Identified as Such #WanderingSole #Contest #Sweeps #Giveaway 13
  • 14. Promotions Deliver Results 60% of US consumers have purchased a brand because of a promotion IMI international 80% of consumers have entered a sweepstakes eMarketer 82% of consumers will exchange personal info for a chance to win Jupiter Research
  • 17. What Do Your Fans Really Want? #1 reason people connect with brands on social is for incentives. Product, Discounts, Experiences, Behind-the-Scenes access, Recognition, ??? 17
  • 18. Crate & Barrel Ultimate Wedding Bigger prizes allow you to ask more from entrants. 18
  • 19. Doritos Crash the Super Bowl • Largest online video contest, run at least one fan made video during the Super Bowl. • Thousands of submissions each year. Much more in earned media. 19
  • 20. Indiana University Health Go Wild for Same-Day Appointments • Tickets to local zoo. • In newsfeed, simply like to enter. • Bitly to rules. 20
  • 21. Creating Memorable Promotions #1 – Award #2 - Messaging 21
  • 22. What would you rather win? An all-expense paid trip. 22 The best job in the world.
  • 23. Queensland Best Job in the World • 6 month stint in Australia • 150K “salary” • In first week - 4 million web hits, 2,000+ :60 video entries • International press 23
  • 24. Queensland Best Job in the World 24
  • 25. Patagonia Environmental Pledge • Campaign broke on Black Friday. • Broke down environmental impact of its most popular jacket, then asked people to take a pledge to reduce consumption. 25
  • 27. Creating Memorable Promotions #1 – Award #2 – Messaging #3 - Unselfish 27
  • 28. #1 reason people use social media is to stay in touch with friends, not brands. 28
  • 30. Forbes: When Hashtags Become Bashtags 30
  • 31. Dove Real Beauty Should Be Shared 31
  • 32. Build in a Cause 87% of consumers would switch from one brand to another based on the other brand supporting a good cause. 32 Corporate Benefits Charitable Benefits Consumer Benefits
  • 33. Cause Marketing Meets Promotion 33 People are motivated by good causes. ALS Ice Bucket Challenge
  • 34. Wahl Dirty Dog Contest • After a 1-month entry period, Wahl chose 25 finalists. • Then fans decided winner by voting once daily during 2-week voting period. 34
  • 35. Creating Memorable Promotions #1 – Award #2 – Messaging #3 – Unselfish #4 - Simple 35
  • 36. The average adult attention span is 2-8 seconds. 36
  • 37. Apply the BS Test Would your friends enter? 37
  • 38. Chipotle Wrap What You Love Simple brand tie-in keeps you part of the promotion. 38
  • 39. #WahlGroomedContest • User generated content contest. • Upload a photo with hashtag to Facebook, Twitter or Instagram. • 1 winner will selected each week to receive a Wahl trimmer. 39
  • 40. #WahlGroomedContest • Long-term contest, extends a mobile tour. • Offerpop helps us manage entries. • Challenges with Facebook hashtags. 40
  • 41. Creating Memorable Promotions #1 – Award #2 – Messaging #3 – Unselfish #4 – Simple #5 - Entertain 41
  • 42. Talk Value • People turn to social media for entertainment and to kill time. • If your promotion resonates, gives people a good experience, they’ll be more likely to pass along to friends. 42
  • 43. DELSEY Travel Wish • Create a board of the places you want to travel. • Win $350 airfare and luggage. • Tapped travel bloggers to judge boards. 43
  • 44. Explore Brand and Consumer Truths If you can shape a promotion around something you know fans are already doing, or enjoy joking about, it will be more likely to go viral. 44
  • 45. JetBlue Election Protection “I swear I’m leaving the country if x wins.” • 50+ million in PR impressions. • 100,000+ entries • Limited budget. 45
  • 46. Do Us a Flavor “Why isn’t _____ a chip flavor?” 46 • 3.8 million submissions, 1 million votes. • 8% sales increase.
  • 48. Do make promotions part of strategic, annual planning. 48
  • 49. Budget to boost your promotion. 49
  • 50. Budget for great creative. 50
  • 51. Tap into real-world events. 51
  • 52. Surprise and delight your super fans. 52
  • 54. Questions or Comments? 54 #SMWsweeps

Editor's Notes

  1. Kelly to do initial intro
  2. Intro of each
  3. Intro of each
  4. Kelley
  5. Nikki
  6. Nikki
  7. Nikki Fan volume vs. engagement. Secondary metrics such as referral traffic or emails. LEVERAGE THE DATA!
  8. Nikki Note that each channel has pros and cons Twitter – real world/real time events
  9. Nikki More engagement, more management. Can be used in conjunction with contest to keep some control with brand.
  10. Nikki Be sure to “encourage” and not “require” a share on most Social Networks
  11. Nikki Every promotion, no matter how small, should have rules Promotes transparency and builds trust. Reduces risk to brands. Plus, it’s the law!
  12. Nikki to talk about Risk vs. Reward when it comes to rules, while PBS is not the police, their job to counsel brands on reducing risk. Talking points: FTC Low Risk vs High Risk
  13. Nikki Undisclosed Endorsement
  14. Nikki
  15. Kelley’s Section
  16. Kelley
  17. Video submission, voting periods.
  18. State of Indiana only Quick turn around – More than 1K likes per photo
  19. Prize included a 6 month stint and 150K salary. Within first week, 4 million web hits, 2,000 60-second video entries - including one woman getting a tattoo.
  20. Prize included a 6 month stint and 150K salary. Within first week, 4 million web hits, 2,000 60-second video entries - including one woman getting a tattoo.
  21. Prize included a 6 month stint and 150K salary. Within first week, 4 million web hits, 2,000 60-second video entries - including one woman getting a tattoo.
  22. Asking fans to share content about how great you are can be met with the sarcasm it deserves.
  23. Consumers expect and reward brands who give back.
  24. 3rd year of this contest. On average, receive more than 350 entries and thousands of votes.
  25. Tapped actress/comedian Amy Sedaris to launch promo. Donations to FamilyFarmed.org for every vote.
  26. Great example of “encouraging” but not “requiring”
  27. Kelley
  28. Kelley
  29. Kelley
  30. Kelley Novelty goes a long way Shows you are listening.
  31. Nikki will do vendors
  32. Nikki Could be funny to answer the first Q&A – Do we really need rules?