1. JOSEPH M. PATRICK
1247 Chapman Retreat Dr.
Spring Hill, TN 37174
615-972-4130
msujpatrick@yahoo.com
PROFESSIONAL SUMMARY
Seasoned Sales Professional
with Finance and Auditing Background
Strategic Sales & Marketing Planning ~ Account Generation ~ Market Expansion
Relationship Management ~ Resource Optimization ~ Solutions Consulting ~ Auditing
Seasoned sales professional experienced in competitive sales environments, with a strong
background in customer service and financial analysis. Documented track record of increasing
sales and profitability promoting financial products using strategic marketing techniques. Proven
strengths in market expansion, prospecting, account generation, presentations and contract
negotiations.
RELEVANT EXPERIENCE
STATE of TENNESSEE, DEPT. OF ECONOMIC AND COMMUNITY DEVELOPMENT
Nashville, Tennessee
Auditor 2 2010 to Present
Successfully perform specialized and general auditing projects including auditing state entities receiving federal or
state funds. Prepare contracts and verify financial documentation to ensure compliance with accepted accounting
practices and program goals. Examine financial and bank statements, balance sheets, and purchase and payroll
records. Provide training and travel monies for workforce education, and assess travel reimbursements, per diem
rates and convert currency transactions.
Selected accomplishments:
• Completed Basic and Intermediate Access Training to enhance related job-related skills.
TOYOTA / LEXUS FINANCIAL SERVICES – Franklin, Tennessee
Credit Analyst 2004 to 2008
Developed strong working relationships by providing enhanced services and convenience for this company’s prime
customers. Performed credit analysis based on risk and/or profitability of each application. Consistently increased
quarterly growth while also improving customer service.
Selected accomplishments:
• Awarded “Business Solutions Champion Award” in 2005, 2006 and 2007.
• “Kaizen” Champion 2007 and 2008 (Japanese for Continuous Improvement).
• “Best Team Practices Award” resulting from process improvement team leadership.

2. JOSEPH M. PATRICK
1247 Chapman Retreat Dr.
Spring Hill, TN 37174
615-972-4130
msujpatrick@yahoo.com
RELEVANT EXPERIENCE (continued)
PEPSI MID-AMERICA – Marion, Illinois
Convenience Store Channel Manager 2004
Successfully covered assigned territories in Tennessee, Missouri and Arkansas, and negotiated contracts with oil
companies to expand product store space and related presence. Trained and monitored sales staff on brand
penetration and customer satisfaction.
Selected accomplishment:
• Increased Pepsi’s company presence with 10% more store space regularly resulting in
increased monthly sales growth of 20%.
TAYLOR AUTOMOTIVE / UNION CITY FORD – Martin, Tennessee
Finance Manager / Sales 2000 to 2004
Managed auto finance department and sold related additional products. Created advertising and marketing
campaigns and wrote radio commercials and communicated value of products such as insurance to customers.
Oversaw continuous training for sales department for improved customer retention and increased sales.
TOYOTA / LEXUS FINANCIAL SERVICES – Franklin, Tennessee
Customer Relations 1997 to 2000
Promoted twice in three years to different departments accepting increasing responsibilities each time.
• Collections: Contacted accounts that were behind to make payments arrangements and
maintaining the lowest delinquency rate at .9% beating assigned goal of 1.5%.
• Customer Service: Promoted to manage team of four personnel with each handling more
than 100 calls per day. Maintained a 93% customer satisfaction rate.
• Lease Term Departments: Collaborated with customers and insurance companies to
achieve financial resolution for vehicles with excessive wear and tear, damage or total loss.
EDUCATION
• B.S. Psychology, Middle Tennessee State University, Murfreesboro, Tennessee