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Jim Lemasters
234 Aiokoa Street, Kailua, HI 96734
Jim.Lemasters@gmail.com
808-341-2786
Professional Summary: Software Engineer professional with over 20 years of experience in leading IT
systems development, deployment, and operations, successful in both technical and managerial roles solving
customers’ problems with people and technology.
Roles:
 Lead System Administrator
 Senior System Administrator
 System Architect
 Program Manager
 R&D Manager and Integrator
 Software Developer and Lead
Skills:
 Software: C, C++, F77
 OS: Unix, Solaris, Linux, Windows
 Web: HTML, CGI shell scripts
 Database: SQL, Sybase, Oracle
 Aps: MS Office, Remedy, DOORS
 Clearance: TS/SCI with CI Poly
Experience:
Lead System Administrator, NJVC LLC, Pearl Harbor, HI 1/2010 to present
 Managed a team of 12 system admins for a 24x7 mission-critical operations at the PACOM Joint
Intelligence Operations Center (JIOC).
 Effectively coordinated and performed O&M activities for customers and management at the PACOM
JIOC,Hickam AFB, and other National Geospatial-Intelligence Agency (NGA) locations:
o System admin of Unix/Solaris servers,Windows workstations, and Netapps storage
o Hardware maintenance for Oracle, Dell, and HP servers and workstations
o Database management for Sybase and Oracle DBMS
o Install, configure, operate,and maintain intelligence production systems in Unix & Windows
o Maintain audio/video/VTC systems for classroom
o Monitor system and network performance,interfacing with other admins to resolve issues
o Assist and instruct users and system admins
o Report, track, and resolve Remedy tickets, and communicate status to users and management
 Accurately tracked, reported, maintained, and when necessary, disposed of over 600 pieces of hardware.
 Analyzed new hardware/software needs and lead customer exchanges, reviews and discussions
pertaining to PACOM requirements.
 Designed, wrote, and maintained web pages using HTML and CGI shell scripts to provide enhanced
system monitoring, problem identification and resolution
 Maintained and enhanced enterprise workstations using SCCM and Active Directory tools.
Senior System Administrator, NJVC LLC, Pearl Harbor, HI 5/2007 to 1/2010
 Maintained the GEOINT production system IESS (Imagery Exploitation Support System) at the
PACOM JIOC,in a mission-critical, 24x7 environment
 Performed all system administration tasks on a Unix (Solaris) cluster server with very large databases
(Sybase), including system monitoring, problem identification and resolution, software installation,
hardware monitoring and preventive and remedial maintenance, and end-user support and training
 Designed, wrote, and maintained HTML and CGI shell scripts to automate and extend the capabilities
for system administration tasks,and provide enhanced user access to the DBMS.
Systems Architect, Alico Systems (Northrup Grumman sub), Carson, CA 2/2007 to 5/2007
 Analyzed system requirements and designed software system components for the US Army's Joint
Tactical Radio Systems (JTRS) Network Manager.
 Prepared and presented system level designs and requirement analysis for Network Manager Graphical
User Interface functions
Jim.Lemasters@gmail.com (808) 341-2786 2 of 3
Program Manager, General Dynamics AIS, Thousand Oaks, CA 2002 to 2006
 Defined, designed, developed, managed and marketed future GEOINT systems for US and international
customers
 Analyzed the customers' needs, designed, proposed, and managed systems to meet their needs.
 Developed and managed severalaward-winning proposals, including subcontracts and ECPs to prime
contracts.
 Contributed to severalR&D and marketing efforts and supported end-user operations in support of the
Multi-INT domestic and international business activities.
 Supported severalprograms (Ruler, IESS) with requirements analysis (using DOORS),testing, training,
deployment, and operational support.
 Provided technical on-site customer support for a 24x7 operation, and transitioned severalcustomers
(SOCOM,MCIA) to a remote architectures (DCM).
 Rescued troubled, highly technical programs (Ruler, PMS), with formal test design, requirements
definition, customer presentations, software leadership, and program management.
Research and Development Manager, GeneralDynamics AIS, Thousand Oaks, CA 2000 to 2002
 Managed a small engineering department (5 senior engineers), in addition to managing the GEOINT
Internal R&D program ($600K/year).
o Planned and managed the resources,personnel, hardware,and software,to enable several
successfulR&D activities, including, IMINT,MASINT and Knowledge Management.
 Designed and built severalintegrated, collaborative, time-critical targeting demonstration systems
(BattleView) using existing COTS and GD software components, then presented demos to customers
and tradeshows around the world.
 Managed the R&D activities for advanced GEOINT capabilities and demos to new customers with the
Marketing Manager.
 Designed (using DoDAF), managed, and demonstrated various creative solutions for imagery
intelligence mission management with teammates and international customers (MSSGC).
 Lead and contributed to award-winning proposals, including DCGS (lead), “P”(study phase),QFAP
(lead), NEA (book boss), and CSICE (demos).
Senior Systems Engineer, GTE Government Systems, Thousand Oaks, CA 1999 to 2000
 Designed, developed, and presented demos for prospective customers,
 Executed the R&D plan for future technologies in Information Management,
 Supported new customers with installations and training.
 Responsible for many key aspects of GTE’s Imagery Intelligence business.
System Development Lead, GTE Government Systems, Thousand Oaks,CA 1996 to 1999
 Lead the Integrated Product Team (IPT) for successfuldeployment of a customized GOTS IMINT
workflow solution (IESS) to meet the new customer’s needs, working with the customer, US
government agencies, and other contractors:
o Managed the requirements definition, testing, training, installation, and support for this delivery.
o Led the design, development, delivery, set-up, database migration, and user training for their
transition from hardcopy to softcopy imagery management.
 Lead engineer for IESS integration with tactical imagery systems,and produced and presented designs
and demonstrations of the IESS to customers.
o Presented on-site demos and was a major contributor to winning both the Pegasus and
Thundercloud (international customers) contracts.
Lead Software Engineer, GTE Government Systems, Thousand Oaks,CA 1991 to 1996
 Supervised a software engineering team in development of the initial release of IESS.
 Managed a team of 10 software engineers involved in detail design, documentation, and implementation
of end-user application programs for IESS.
Jim.Lemasters@gmail.com (808) 341-2786 3 of 3
 Coordinated and reviewed designs, resolved design issues, designed system- and application-level
functions, presented solutions to customers,and monitored team members' performance.
Site Support Representative, CONTEL FederalSystems,Germany and Hawaii 1987 to 1991
 Provided on-site software engineering support at two overseas Computer-Aided Tactical Information
System (CATIS) sites.
 One site, PACAF,in Hawaii, the other, 497th RTG, in Schierstein, Germany.
 Supported O&M in a 24x7 operations environment
 Provided on-site problem identification, reporting, and resolution, integration of COTS/GOTS software
packages for the users to accomplish their mission,
 Installed software maintenance releases,end-user training and system management.
 Primary contact between the company and the government at these sites.
Lead Software Engineer, EATONCorp.,Westlake Village, CA 1985 to 1987
 Supervised a staff of 12 software engineers developing applications programs for CATIS system.
 Responsible for the overall success of severalenhancement releases of the CATIS system, and for the
training of new engineers.
Software Engineer, Bunker Ramo, Westlake Village, CA 1979 to 1985
 Software engineer for the CATIS system.
 Designed, presented,coded, integrated, tested,documented, and delivered interactive and server
application programs for the CATIS and Selective Image Dissemination (SID) systems.
Education
MPA Public Administration Dec. 1991 Troy State University, Germany
BS Math & Computer Science Jun. 1979 Loma Linda University, Riverside, CA
Certifications
CompTIA Security+ce, October 2015
Red Hat Certified System Administrator, August 2012
ITIL v3 Foundation, June 2011
Organizations
Vice President, Islands of Hope Dream Center, 2014 to present
Treasurer, Waiola Worship Center, 2015 to present
AFCEA Member, 2013 to present
Highest Level Clearance: Top Secret with SSB and CI Poly
References:Available on request

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Jim Lemasters -Professional Resume

  • 1. 1 of 3 Jim Lemasters 234 Aiokoa Street, Kailua, HI 96734 Jim.Lemasters@gmail.com 808-341-2786 Professional Summary: Software Engineer professional with over 20 years of experience in leading IT systems development, deployment, and operations, successful in both technical and managerial roles solving customers’ problems with people and technology. Roles:  Lead System Administrator  Senior System Administrator  System Architect  Program Manager  R&D Manager and Integrator  Software Developer and Lead Skills:  Software: C, C++, F77  OS: Unix, Solaris, Linux, Windows  Web: HTML, CGI shell scripts  Database: SQL, Sybase, Oracle  Aps: MS Office, Remedy, DOORS  Clearance: TS/SCI with CI Poly Experience: Lead System Administrator, NJVC LLC, Pearl Harbor, HI 1/2010 to present  Managed a team of 12 system admins for a 24x7 mission-critical operations at the PACOM Joint Intelligence Operations Center (JIOC).  Effectively coordinated and performed O&M activities for customers and management at the PACOM JIOC,Hickam AFB, and other National Geospatial-Intelligence Agency (NGA) locations: o System admin of Unix/Solaris servers,Windows workstations, and Netapps storage o Hardware maintenance for Oracle, Dell, and HP servers and workstations o Database management for Sybase and Oracle DBMS o Install, configure, operate,and maintain intelligence production systems in Unix & Windows o Maintain audio/video/VTC systems for classroom o Monitor system and network performance,interfacing with other admins to resolve issues o Assist and instruct users and system admins o Report, track, and resolve Remedy tickets, and communicate status to users and management  Accurately tracked, reported, maintained, and when necessary, disposed of over 600 pieces of hardware.  Analyzed new hardware/software needs and lead customer exchanges, reviews and discussions pertaining to PACOM requirements.  Designed, wrote, and maintained web pages using HTML and CGI shell scripts to provide enhanced system monitoring, problem identification and resolution  Maintained and enhanced enterprise workstations using SCCM and Active Directory tools. Senior System Administrator, NJVC LLC, Pearl Harbor, HI 5/2007 to 1/2010  Maintained the GEOINT production system IESS (Imagery Exploitation Support System) at the PACOM JIOC,in a mission-critical, 24x7 environment  Performed all system administration tasks on a Unix (Solaris) cluster server with very large databases (Sybase), including system monitoring, problem identification and resolution, software installation, hardware monitoring and preventive and remedial maintenance, and end-user support and training  Designed, wrote, and maintained HTML and CGI shell scripts to automate and extend the capabilities for system administration tasks,and provide enhanced user access to the DBMS. Systems Architect, Alico Systems (Northrup Grumman sub), Carson, CA 2/2007 to 5/2007  Analyzed system requirements and designed software system components for the US Army's Joint Tactical Radio Systems (JTRS) Network Manager.  Prepared and presented system level designs and requirement analysis for Network Manager Graphical User Interface functions
  • 2. Jim.Lemasters@gmail.com (808) 341-2786 2 of 3 Program Manager, General Dynamics AIS, Thousand Oaks, CA 2002 to 2006  Defined, designed, developed, managed and marketed future GEOINT systems for US and international customers  Analyzed the customers' needs, designed, proposed, and managed systems to meet their needs.  Developed and managed severalaward-winning proposals, including subcontracts and ECPs to prime contracts.  Contributed to severalR&D and marketing efforts and supported end-user operations in support of the Multi-INT domestic and international business activities.  Supported severalprograms (Ruler, IESS) with requirements analysis (using DOORS),testing, training, deployment, and operational support.  Provided technical on-site customer support for a 24x7 operation, and transitioned severalcustomers (SOCOM,MCIA) to a remote architectures (DCM).  Rescued troubled, highly technical programs (Ruler, PMS), with formal test design, requirements definition, customer presentations, software leadership, and program management. Research and Development Manager, GeneralDynamics AIS, Thousand Oaks, CA 2000 to 2002  Managed a small engineering department (5 senior engineers), in addition to managing the GEOINT Internal R&D program ($600K/year). o Planned and managed the resources,personnel, hardware,and software,to enable several successfulR&D activities, including, IMINT,MASINT and Knowledge Management.  Designed and built severalintegrated, collaborative, time-critical targeting demonstration systems (BattleView) using existing COTS and GD software components, then presented demos to customers and tradeshows around the world.  Managed the R&D activities for advanced GEOINT capabilities and demos to new customers with the Marketing Manager.  Designed (using DoDAF), managed, and demonstrated various creative solutions for imagery intelligence mission management with teammates and international customers (MSSGC).  Lead and contributed to award-winning proposals, including DCGS (lead), “P”(study phase),QFAP (lead), NEA (book boss), and CSICE (demos). Senior Systems Engineer, GTE Government Systems, Thousand Oaks, CA 1999 to 2000  Designed, developed, and presented demos for prospective customers,  Executed the R&D plan for future technologies in Information Management,  Supported new customers with installations and training.  Responsible for many key aspects of GTE’s Imagery Intelligence business. System Development Lead, GTE Government Systems, Thousand Oaks,CA 1996 to 1999  Lead the Integrated Product Team (IPT) for successfuldeployment of a customized GOTS IMINT workflow solution (IESS) to meet the new customer’s needs, working with the customer, US government agencies, and other contractors: o Managed the requirements definition, testing, training, installation, and support for this delivery. o Led the design, development, delivery, set-up, database migration, and user training for their transition from hardcopy to softcopy imagery management.  Lead engineer for IESS integration with tactical imagery systems,and produced and presented designs and demonstrations of the IESS to customers. o Presented on-site demos and was a major contributor to winning both the Pegasus and Thundercloud (international customers) contracts. Lead Software Engineer, GTE Government Systems, Thousand Oaks,CA 1991 to 1996  Supervised a software engineering team in development of the initial release of IESS.  Managed a team of 10 software engineers involved in detail design, documentation, and implementation of end-user application programs for IESS.
  • 3. Jim.Lemasters@gmail.com (808) 341-2786 3 of 3  Coordinated and reviewed designs, resolved design issues, designed system- and application-level functions, presented solutions to customers,and monitored team members' performance. Site Support Representative, CONTEL FederalSystems,Germany and Hawaii 1987 to 1991  Provided on-site software engineering support at two overseas Computer-Aided Tactical Information System (CATIS) sites.  One site, PACAF,in Hawaii, the other, 497th RTG, in Schierstein, Germany.  Supported O&M in a 24x7 operations environment  Provided on-site problem identification, reporting, and resolution, integration of COTS/GOTS software packages for the users to accomplish their mission,  Installed software maintenance releases,end-user training and system management.  Primary contact between the company and the government at these sites. Lead Software Engineer, EATONCorp.,Westlake Village, CA 1985 to 1987  Supervised a staff of 12 software engineers developing applications programs for CATIS system.  Responsible for the overall success of severalenhancement releases of the CATIS system, and for the training of new engineers. Software Engineer, Bunker Ramo, Westlake Village, CA 1979 to 1985  Software engineer for the CATIS system.  Designed, presented,coded, integrated, tested,documented, and delivered interactive and server application programs for the CATIS and Selective Image Dissemination (SID) systems. Education MPA Public Administration Dec. 1991 Troy State University, Germany BS Math & Computer Science Jun. 1979 Loma Linda University, Riverside, CA Certifications CompTIA Security+ce, October 2015 Red Hat Certified System Administrator, August 2012 ITIL v3 Foundation, June 2011 Organizations Vice President, Islands of Hope Dream Center, 2014 to present Treasurer, Waiola Worship Center, 2015 to present AFCEA Member, 2013 to present Highest Level Clearance: Top Secret with SSB and CI Poly References:Available on request