This document is a resume for Christopher A. Kuntz, who has over 15 years of experience in IT infrastructure management and service delivery. He is currently a Visionary IT Infrastructure and Service Delivery Manager at Coca-Cola, where he leads teams to develop and implement IT strategies in support of business objectives. Previously, he held roles managing IT teams, data centers, and projects throughout the Western US and Atlanta divisions of Coca-Cola.

1. Christopher A. Kuntz
M: 510-719-6416
ckuntz537@gmail.com
ckuntz@coca-cola.com
Visionary IT Infrastructure and Service Delivery Manager
Lead, develop and direct in the execution of IT initiatives and infrastructure services. Responsible for forming
strategic partnerships with leadership to develop and implement improved business processes in support of
business objectives. Partner with fellow technology teams in pursuit of implementing a total IT strategy.
Exceptional business partnering and communication skills. A proven leader with one of the most recognized
brands in the world. Strong understanding of:
Infrastructure
Project management
Vendor management
Operational Excellence
SDLC
FMCG
Training
Governance
Security
Disaster recovery
Business continuity
Professional Highlights
 Over 15 years in IT Infrastructure management and service delivery
 Information Technology Infrastructure Library (ITIL v3) Foundation certified
 8 years managing cross functional teams throughout the Western US
 Managed the Los Angeles Tier II data center for 3 years
 Experienced creating Service Level Management strategy and established Service Level Agreements
 Supply Chain Initiative Area Manager for the Atlanta Division SAP WM implementation
 A facility maintenance professional responsible for coordinating all facets of maintenance and repairs
Professional Experience
Coca-Cola (2006–Present): Field IT Market Unit Manager
 Managed an annual OPEX budget ranging from $1.8mm to $2.2mm, supporting nearly 1000 internal
customers in 16 diverse facilities.
 Managed the implementation of SAP WMS in our San Leandro production facility. This required a completely
new wireless infrastructure, IDF’s, controllers, servers, and the installation of 52 vehicle mounted units. With
a constantly moving target date, we determined success for us meant to be prepared at the earliest date
possible. The infrastructure was ready to go two weeks before the implementation date which al lowed
warehouse and production workers training to commence earlier than planned and shortened the overall
length of the project.
 Lead the IT team integrating of Sacramento Coca-Cola into The Coca Cola Company (TCCC™) adding 2
distribution centers, a production facility, and over 300 additional customers. With an initial budget of
$876,726, through business intelligence and process improvements, the final IT spend was only $661,038 for a
savings of $215,688.
 Collaborating with facility managers, contractors, and maintenance personnel, managed numerous site
remodels. Extensive knowledge of infrastructure requirements, appl ied a variety of solutions to achieve
desired results and leverage IT resources more effectively
 Lead the West in developing wireless solutions for a myriad of applications. Partnering with equipment
vendors, developed standard configurations, enhancing flexibility and effectiveness, leading to significant
savings of setup time and capital spend.

2.  As a charter member of company Operational Excellence (OE) team wrote detailed process plans for tracking
and life cycle management of assets. Enabled nearly 200 technical analysts with process flow, creating more
reliable tracking of assets, a Sarbanes Oxley requirement
 Managed Los Angeles Data Center for two years from 2008-2011. This was a Tier II facility which housed
AS/400, imaging servers, application, and file and print servers
Coca-Cola (1999-2006): Lead Technical Analyst
 Lead the Northern California mobile device deployment, a multi-million dollar project collaborated with a
large number of groups, internal and external. Analyzed delivery routes, developed training and deployment
schedule. Coca-Cola realized immediate increase in delivery efficiencies, decreased overtime and enhanced
work experience of our logistics and distribution force
 Coordinated all PBX and IP telephony installations, working with local user’s, corporate Telco entities, LEC’s,
CLEC’s, equipment vendors, cable vendors, and business partners to ensure efficient installations with
virtually no disruptions to the business
Coca-Cola (2004-2005): Supply Chain Initiative Area Manager
 Reviewed application and process teams requirements for the implementation of SAP WM in the Atlanta
Division, leading the team responsible for determined all hardware requirements
 Conducted product evaluation to determine compatibility, survivability, and supportability in the various
critical environments, including production and customer facing sales
 Worked with Architectural Assessment teams to determine viability of introducing each new piece of
equipment in to the Coca-Cola network
 Determined component review standards for differentiating capabilities never before utilized by the
company, including fixed scanners, and VMU’s to take full advantage of SAP WM.
 Through process integration and leveraging unparalleled vendor cooperation, realized a 30% savings on the
$2.2M project
Additional Professional Experience
US Navy: Electronics Technician
 Experienced technician, manager, and leader in the electronics and information systems field
 Formal instructor on maintenance and repair of a variety of equipment
 Developed preventive maintenance schedules and procedures
 Managed all external maintenance for the USS Flint, including diving service, hull repairs, HVAC, plumbing,
boiler, computer, electrical, and structural
 Naval Air Station Lemoore; Honorable Discharge
Affiliations
International Facilities Management Association ID: 908221
IFMA Information Technology Council
Community Emergency Response Team (CERT)