1. James Hay
1900 Sargent Ave.
Klamath Falls, OR 97601
(541) 326-7555
jamesahay@hotmail.com
Education
• Bachelor of Science, Information Technology w/ Applications Development Option
Oregon Institute of Technology, Graduation March 2007
• Associate of Engineering, Computer Systems Engineering,
Oregon Institute of Technology, Graduation June 2006
Employment History
Klamath Tribal Health and Family Services, Klamath Falls, OR Nov 2006 – Present
Sr. Database Administrator / Developer (8/29/2011 – Present)
• Create custom software and tools as needed.
• Work with EHR Coordinator to implement new NextGen functionality and update
and maintain existing NextGen infrastructure as required. (Backups, server
migrations, EHR implementation, QSi implementation, software updates, etc...)
• Wrote e-mail triggers for NextGen system to inform need-to-know staff of data
entry, patient safety, and various other issues.
• Delegate tasks to Database Administrator / Developer as needed.
• Maintain and update software solutions developed in-house.
• Maintain any infrastructure related to in-house software development.
Database Administrator (8/30/2010 – 8/29/2011)
• Part of the core team tasked with the setup and implementation of NextGen
EPM.
• Served as primary technical contact throughout NextGen EPM implementation.
• Find solutions to various issues related to the NextGen EPM system as they
arise.
• Trained clinical staff in the use of Terminal Servers.
• Create and maintain MS Access databases using VBA and SQL.
Computer Tech (11/14/2006 – 8/30/2010)
• Build, setup, and configure Windows Server 2003/2008 systems for various
roles. (DHCP, Terminal Services, Hyper-V, etc)
• Create and update user accounts and permissions in Active Directory.
• Troubleshoot Hardware and Software issues as they arise.
• Maintain confidentiality of patient records and other sensitive information.
• Assist in researching, appraising, and implementing new technologies to improve
organizational operation.
Computer Skills / Interests
Programming, Visual Studio 2005+, Team Foundation Server, VB.NET, C#, VBScript,

2. Batch Files, Building / Upgrading PCs, Networking, Over clocking, Following IT Trends.