1. Jessica Smith
Email: smith.jesska@gmail.com
Fast-pacedconfidentproactive customer-service goals
Professional Experience
SouthernGlazerWine and Spirits
General MarketSales Merchandiser August 2016-January 2017
 Overseeing50-60 general marketkeyaccountswithinthe Sacramentoterritory
 Recognizingopportunitiesandneedsandexecutingproperservicetoexceed
expectations forthe customerandthe suppliers
 Introducingnewproducts,stimulatinganincrease indistributionandensuring
executionof in-store promotions
 Schedulingweeklysupplierwork-with’stodiscussexpectations,goals,distribution,
programsand waysto execute withinkeyaccounts
 Maintainingandkeepinganorganizedsetof necessaryrecords,schedules,and
distribution
 Managing time andkeepingupwithnecessaryplanningtohitgoalssetby managers,
suppliers,andincentives
Chain SalesMerchandiser March 2015-August 2016
 Overseeing20-30 establishedgrocery/drugstore accountswithinaterritory
 Establishingandmaintainingrelationshipswithkeymanagers,buyers,andstaff within
each accountto achieve distributionandsalesgoalsformydivisionandmaintaining
Southern’sportfolioof wine andspirits.
Chaise Lounge Sept 2014-Present
Server/Hostess/Barback/Bartender
 Providedsuccessful service torestaurantpatronswhile maintainingmanagersvisionfor
excellentcustomerservice
 Extensive knowledgeof the menu,baroptions,andbeverage specialsandisable to
provide recommendationsbasedonpatronsdesires
 Abilitytomulti-taskinfastpacedenvironmentswhilemeetingcustomer’sexpectations
 Managed closingdutiesforbackof the bar and the front of the house,including
restockingandservice reports
Iconic Promotions Jan 2015-March 2015
Direct SalesAssociate/CertifiedTrainer
 Responsible forfindingqualifiedfamilymembersbasedonneedsforthe CaliforniaLife
Line Program
 Meetingsalesgoalseveryweekandfollowingupwithteammembersandrequired
trainingfornewemployees
 Settingupnewroutesforthe week andscoutingout new areasof opportunity
Captain of Women’sRowingat Division1 Level
2010-2014
 Maintainingascholar-athlete recognitionall fouryearsandreceivingDirectors Award
for excellenceinsport,academics,andexceedinglyhighperseverance
 Abilitytomulti-taskcaptainresponsibilities,academics,andsport
 Learnedhowto properlycommunicate withdiverse individualsinfast-pacedand
stressful environments
Education California State University, Sacramento 2010-2014
 Bachelorsof Arts inPsychology
 Student-Athlete,Dean’sHonorRoll,CumlaudeRecognition,ScholarAthlete-Award