This document is a resume for Jennifer Valles-Gallegos. It summarizes her education at Saint Mary's College of California where she earned a Bachelor of Science in Business Administration in 2014. It also lists her relevant work experience including her current role as a Customer Service Representative at Wells Fargo Home Mortgage and previous roles at Kalmanovitz School of Education and Jumpstart/AmeriCorps. Finally, it provides a list of skills including being bilingual in Spanish and English and proficient in various software programs.
1. Jennifer Valles-Gallegos
3444 Youngs Cir.
San Jose CA, 95127
408.796.9140
jv9@stmarys-ca.edu
Education Saint Mary's College of California, Moraga
Bachelor of Science, Business Administration
May 2014
Coursework: Social Media Marketing, Strategic Management, International Business,
Business law, Managerial Accounting, Financial Accounting, Economics, Financial
Management, Business Communication ,Statistics, Managing and Leading Organizations
Experience Wells Fargo Home Mortgage, San Jose July 2014-Present
Customer Service Representative
• Use company data base to create daily reports for Home Mortgage Consultants and loan officers.
• Onboarding of new Hires
Assist Branch Manager with office meetings
Process Invoices for payments
Order Office Supply
Direct and Supervise Incoming foot traffic
Use a multi-line office phone system
Coordinate office events
Kalmanovitz School of Education, Moraga March 2013-May 2014
Office and Marketing Assistant
• Create graduate program information and promotional packets
• Create flyers for special events
• Provide friendly customer service to faculty, parents and students
• Process mail, transcripts, letters of recommendations, commencement payments
• Interview prospective Office assistants and train new hires
• Manage performance and work distribution among coworkers
Jumpstart/AmeriCorps, Oakland May 2011-May 2012
AmeriCorps Corp Member and Family Ambassador
• Worked in Preschools located in low income communities in Oakland
• Built confidence and sparked natural motivation in children through language and
Literacy, art and play
• Served as a facilitator and translator between parents and student teachers (English
and Spanish)
• Raised awareness of the achievement gap
Bilingual Spanish and English, Microsoft Windows, Word, Excel, PowerPoint, Prezi, Adobe
acrobat, Outlook, Social Media (Facebook, LinkedIn)
Skills
