Professional Resume
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Ryan Hull is a recent graduate of Olivet Nazarene University seeking a position as a customer service representative at Cigna. He has a bachelor's degree in business administration and economics and experience in customer service, database management, and analytics. His resume demonstrates strong communication skills, a positive attitude, and commitment to serving customers through both professional and volunteer experience.
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- 1. Ryan Hull P.O. Box 14 815-341-8244 Chebanse, IL 60922 ryhullonu@gmail.com PROFESSIONAL STATEMENT I am a recent ONU graduate committed to serving Cigna as a sincere and patient customer service representative. EDUCATION Olivet Nazarene University, Bourbonnais, IL May 2016 Bachelor ofScience • Business Administration (Management Concentration) • Economics Minor • Cumulative GPA 3.58/4.0 • Microsoft Access 2013 Certification EXPERIENCE Saddle Creek Logistics,Joliet, IL August 2016--Present Customer Service Representative Manage 2 accounts as a customer service representative Personally contact customers via phone or email in timely manner to schedule pickups and deliveries. Deliver news to customers with polite, positive attitude regarding delays damages or discrepancies. Martin Whalen Office Solutions,Bradley, IL Database Management Intern December 2015–January 2016 Assigned Business Types to current and potential business customers Performed Data Clean-up by searching for incorrect names and numbers Riverside Medical Center,Kankakee, IL February – May 2015 Analytics Intern Shadowed Business Analytics Department manager in team meetings Learned the basics of R and SQL programming from scratch through online courses and exercises Completed a project using R and SQL programming with real data to develop a market share report VOLUNTEER EXPERIENCE Youth for Christ, Clifton, IL 2013-Present Volunteer Leader • Organize and officiate games for students • Lead student-focused small group discussions • Build relationships with students through discussions, special YFC events,and attending activities Haiti MissionTrip March 6-13, 2016 Collaborated with a team of Haitians and Americans to help build a chicken coup for an orphanage Greeted and prayed with people in the village through Haitian interpreters Assisted in leading Vacation Bible School in Minotre AWARDS AND ACTIVITIES • Academic and Athletic Scholarship Recipient • ONU Varsity Cross Country and Track & Field Teams (Voted MostInspirational 2016) • ONU SHRM (Society of Human Resource Management) Chapter Member