This document provides tips and guidance for trainers on developing strong presentation skills. It discusses the importance of preparation, using proper voice and eye contact techniques, and gesturing appropriately. It also recommends being familiar with any presentation aids before using them. The document suggests using a "parking lot" for questions to help manage time and cover material. When giving and receiving feedback, the focus should be on situations and behaviors rather than personal attacks. Finally, it outlines how a trainer's personal, physical, and speech style can impact participation by encouraging the trainer to be themselves, maintain eye contact, avoid reading slides, and explain any acronyms used.

1. SNOHOMISH COUNTY PUD
Train the Trainer
Module 3
Part A
Presentation Skills for Trainers

2. SNOHOMISH COUNTY PUD
Overview
• Some Tips and Tricks for Presenting
• How Your Presentation Style Impacts Participation

3. SNOHOMISH COUNTY PUD
Training Presentation Skills – Tips and Tricks
• Preparation is the “KEY”
o Preparation is key to a good learning experience for
both trainers and learners
o Preparation allows trainers to respect time and
cover the material they need to cover
• Your Voice and Eye Contact
o Project to the person farthest from you
o Emphasize or “stress” key words
o Try to avoid non-words: “um,” “ah,” “you know”…

4. SNOHOMISH COUNTY PUD
Training Presentation Skills Cont. – Tips and Tricks
• Using Gestures Appropriately
o Be comfortable, don’t rock or pace
o Use of hands should involve natural movement
o Facial expressions reflect attitudes, feelings, emotions
• Using Presentation Aids
o Familiarize yourself with the equipment ahead of time
and make sure it works before each class
o The projector is the one piece of equipment that always
seems to go wrong!

5. SNOHOMISH COUNTY PUD
Training Presentation Skills Cont. – Tips and Tricks
• Using the Parking Lot
o Parking lots are used to log any questions, thoughts,
follow-up for later in the course or after the course
o The parking lot helps to cover knowledge gaps and helps
manage time
• Giving and Receiving Feedback
o Feedback can be the recognition of a skill or behavior
o When giving feedback focus on the situation,
issue or behavior, not the person
o When receiving feedback listen without interrupting
and check for understanding

6. SNOHOMISH COUNTY PUD
How Your Presentation Style Impacts Participation
Using Your Style to Encourage Participation:
Personal Style Physical Style Speech Style
• Be yourself
• Take the role seriously
• Take time to gather
your thoughts
• Greet your
participants
• Inject your own
relevant experience
and examples
• Add humor and fun as
appropriate
• Manage the classroom
• Breathe
• Face the class at all times
• Maintain eye contact, but do
not stare
• Avoid reading
• Gesture for emphasis
• Smile
• Move with purpose (avoid
excessive movement or
being rooted)
• Avoid rigid, closed,
slouching stance (folding
arms)
• Avoid jiggling change,
tapping pens, and snapping
marker caps
• Slow down the pace,
and use pauses
• Project your voice, but
vary volume
• Articulate
• Increase volume or
pause for emphasis
• Avoid excessive use of
acronyms, or explain
them
• Be aware that people
can’t hear you when
your back is turned

7. SNOHOMISH COUNTY PUD
End of Module 3
Part A Slides