Functional Resume Format A functional resume emphasizes your knowledge, skills, and experience in terms offunctions you have performed rather than job title Relevant Skill #1 something I did using that skill something I did using that skill Relevant Skill #2 something I did using that skill something I did using that skill
Chronological FormatLists work history in reverse chronological order starting with the most recent. Your work history supports your objective. Job Title #1 something I did on that job something I did on that job Job Title #2 something I did on that job something I did on that job
CHRONOLOGICAL FUNCTIONALEmphasizes consistent Emphasizes skills obtained fromemployment history from school, jobs or other activitiesrelevant work experienceGood for someone with a De-emphasizes entry level,seamless work history, one gaps, career changescareer path and no gaps intheir employmentNot useful for those with no Good for those without muchexperience or unrelated jobs related work experience, career changers, and gaps in employment
What should I focus on when creating a resume? After you have a job objective, you need to find out what skills, knowledge, and experience are needed to do that kind of work. You can find this information: In a classified ad or online job posting. In the companys description for the job. In an occupational reference book such as the Occupational Outlook Handbook or in ONet From someone already working in that field.
Summary of qualificationsBrief list of 4 – 6 key points that show you are qualified for the job # of years or months of experience Talents, knowledge, skills Personal work style or attitude An accomplishment or recognition Education, training, or certificationMake it relevant to the job you are seeking
Summary of Qualifications PARALEGAL EXAMPLE Strong analytical, writing, and research skills. Thorough in working with details, and able to extract relevant points in legal documentation. Proficient in Microsoft Word, Excel, and WESTLAW. Work well under pressure and enjoy challenging projects. Equally effective working independently or working in cooperation with others.
EDUCATION Most recent education first unless other education is related to job Don’t include high school if you graduated more than 2 years ago
EDUCATION Name of school, city, state Major, name of degree GPA if 3.0 or higher Dates of attendance or graduation(not both) Relevant courses Honors, Awards, Extracurricular activities Internships, projects
Education SamplePalm Beach Community College, Lake WorthAS Degree in Accounting Technology expected 8/2009GPA 3.2, Treasurer of Student GovernmentRelated Coursework:Financial Accounting Managerial AccountingCost Accounting Microcomputer OperationsBookkeeping I& II Computerized Bookkeeping
EXPERIENCE (for chronological resumes) List jobs in reverse chronological order starting with the most recent. Name of company, city, state Date Started (mm/yy) to end date (mm/yy) If still employed – indicate present Job Title Job Description (use action verbs)
Job Description (chronological format)Describe your duties, responsibilities, and accomplishments in simple, powerful action statements that emphasize your uniqueness and contributions to the employer.Start with an Action Verb Be specific! No two word statementsDo not use the words duties, responsibilities in this section of your resume
Suggestions for the job descriptionWhat skills or knowledge did you use to perform this job?(dealing with angry customers, ability to reconcile bills with purchase orders, troubleshooting software problems)What were some of your biggest achievements?(developed a new filing system, saved money for employer, increased sales, managed office efficiently)
Suggestions for the job descriptionWhat comments ( written or verbal) have been made about your work?(“He’s a quick learner!” “She’s always able to smooth things over with an angry customer.” She is accurate and fast and always balances to the penny)What aspects of your personality were illustrated by your work performance?(attention to detail, writing skills, creativity, problem solving)
Action Verbs• Use numbers to show the extent.• Use “Powerhouse Buzzwords” to sell yourself to employers. Achieved Adapted Advised Assisted Built Controlled Convinced Coordinated Created Delivered Developed Directed Employed Equipped Established Expanded Experienced Guided Handled Improved Investigate Led Managed Operated Organized Performed Persuaded Processed Produced Repaired Researched Served Sold Taught Treated Wrote
Retail Sales Job What would the person do in the job? How can we change that to be marketable skills?
Sample Job DescriptionRetail Sales PositionConsistently exceeded daily sales quota by 15-20%Increased number of repeat customers by providing excellent customer service.Reconciled the physical and computerized inventory utilizing an Access database.Stimulated customer requests for assistance in coordinating assembles by wearing merchandise with polished styleMaintained an accurate, consistently balanced cash register.
FUNCTIONAL RESUMEIdentify at least 2 -3 skill categories relevant to the job you are seeking.Examples of categories:Customer ServiceSales and MarketingAdministrative SupportAccounting & Bookkeeping
Identify Skill CategoriesObjective: Bank TellerCustomer ServiceCash HandlingAdministrative SupportObjective: ParalegalAdministrative SupportWriting and ResearchParalegal Experience Use ONET and OOH
Writing Action Statements For each category list accomplishments from your work history, education, extracurricular or community service to illustrate that skill. Each accomplishment should be a one-liner describing what you did. The one liner typically starts with an action word such as "Researched" or "Presented" and describes what you did. Be sure to mention specific results whenever possible.
Examples for Action StatementsParalegal Experience As a Paralegal Intern for a local law firm - summarized depositions, medical records, and employment records. Devised profiles of estimated earnings, losses, and medical expenditures. Prepared Notice of Entry of Judgment forms.Writing & Research Skills Drafted interrogatories, declarations, and memoranda of law in handicap discrimination case. Drafted pleadings, discovery documents, client and demand letters, memoranda of law, and motions with points and authorities, in paralegal course work. Performed research in handicap and sex discriminates cases: motion to compel, response to motion to strike, and application for preliminary relief in U. S. District Court.
Customer Service Handled difficult customers with tact listening to their concerns while maintaining store policy. Provided prompt, courteous and personalized service to over 100 customers in a four hour shift. Increased sales in the Natural Foods Department by advising customers on bulk alternatives.
Work History for the Functional Resume On a functional resume your work history is simply listed providing no details about the duties or tasks performed. List your most recent job first, then your earlier jobs. Include any unpaid work, including an internship that shows you have the skills for the job.
EMPLOYMENT HISTORYRandolo, Dobson, P. A., Palm Beach Gardens, FL Paralegal Intern 1/2009 - 05/2009Bank of America, West Palm Beach, FL Teller0 8/2007 - presentMacy’s Palm Beach Gardens, FL Sales Associate 5/2005 - 7/2007
AWARDS: Add AWARDS section if applicable Name of Award Who gave it to you When received Shows you are leader and contributor
SPECIAL ACTIVITIES: Related Clubs Organizations• Dates of membership• Position held• Accomplishments• Contributions
PROFESSIONAL DEVELOPMENT or OTHER TRAINING: Related training and/or seminars Include skills learned Month/Year Title of Training/Program Who Sponsored Training
First Paragraph This is the "why Im writing to you" paragraph which immediately tells the employer the position you want to be considered for. This is short - usually 2-3 sentences. Points to cover: Why you are writing and which position you are applying for. How you heard about the position is irrelevant unless it is a mutual contact or recruiting program. Do not write, "I learned of this opportunity through the Career Services Office." Show from your research why you are interested in this position or organization. The goal is to make a connection - do this Briefly and Specifically or leave it out; sweeping statements will not work.
Second Paragraph This is the "why Im qualified" paragraph. Highlight some of your most relevant experiences and qualities as they relate to the position for which you are applying. Choose 2 - 3 points you want to make about Specific experiences/accomplishments or about general qualities you have exhibited, and provide Specific examples to support those points. This paragraph will change according to the job/employer for which you are applying. This is usually the longest paragraph of the letter. You may break this paragraph into two if it looks too lengthy or if your points work best in separate paragraphs.
Second Paragraph The body of the paragraph should provide evidence to back up what youve just claimed. Cite specific jobs/internships/activities/projects and accomplishments associated with those experiences. Use your resume to come up with some specifics, but NEVER reiterate passages from your resume word for word. Discuss why what you did is to the employer- relate the facts to the job. Strong examples are important! The final sentence is a summary of what youve discussed above. Its a good idea to mention the position title and company name to bring the reader back to the specific job in question.
Final Paragraph This is a short 2-4 sentences paragraph. You should refer to the enclosed resume, request an interview and let the reader know what will happen next (Contact them within specific period of time unless it is a recruiting program). It is vital that you thank the reader for his/her time and consideration. Sincerely, Your Signature Your Name
Tips Research the company and the specifics about the position so you can tailor your letter to the needs of the organization. Avoid using too many sentences that start with "I" or writing in the passive voice (ex. "This experience enabled me to..." or "Through my internship, I was responsible for..."); instead, make yourself the subject of each sentence and use active descriptions (ex., "In this internship, I demonstrated sound judgment and problem-solving skills on a daily basis.").
Tips Do not use contractions (Id, didnt, its). Spelling, grammar, or punctuation mistakes are out of the question! Cover letters are a reflection of your writing skills, so make each cover letter an example of your best work. Keep your letter short and simple. This is not the time to tell your whole lifes story. Get a Career Specialist to look it over if you are having difficulty.
COVER LETTER GUIDELINES Introduction The first paragraph states why you are writing to that particular company or organization and the position you are seeking. Express your enthusiasm and interest in this line of work and this company. Sales Pitch The second paragraph should expand on your skills and qualifications described in your resume skills. List job requirements and how you meet or exceed them.
COVER LETTERS Close and Action Steps The last paragraph indicates your interest in arranging an interview. Provide a phone number, where you can be reached.