1. Jennifer Meade
8366 Manor Farm Dr
Murfreesboro, TN 37129
Home: 740-361-3044 E-mail: whitelion30@yahoo.com
SUMMARY OF QUALIFICATIONS
Has a successful track record in root cause analysis and global problem solving techniques. Specializes in cost
savings opportunities that have benefited the customers and value chain. With the ability to identify waste (both
cost and process. Proficient in an array of lean and six sigma tools and have created numerous strategic and
tactical recommendations / improvement opportunities.
AREAS OF EXPERTISE
Root Cause Analysis Materials Management Supply Chain Expertise
Lean Six Sigma methodologies Warehousing / Shipping Problem Resolution & Team Building
Damage assessment & rapid recovery Cost Management Collaboration Skills
Best Practices Analysis Process Mapping Project Management
Customer Service Data Management Systems Created & Developed TEAM dynamics
EDUCATION AND CERTIFICATIONS
2008 Six Sigma Green Belt & Lean Training (not certified)
1998–2005 Ashland University MBA
1996–1998 Mt. Vernon Nazarene College B.A., Business Administration
1990–1992 The Ohio State University Associates Degree in Arts and Science
EMPLOYMENT EXPERIENCE
July 2015 to Present Penske: Forklift Operator
• Responsible for various duties depending on the need: on dock, stage and load shipments in a timely
manor; on line, insure all product being received from manufacturing plant is stowed properly and at a
pace as to not slow down the production lines; in office on Big Board, ensure that all shipments are being
processing on time and in proper order to avoid late shipments.
July 2011 to Aug 2014 Sika: Production Supervisor
• Effectively managed all aspects of production, in a fast-paced environment, within budget and within
time allocation.
• Contributed in the development and delivery of cost saving findings and recommendations to senior
leadership.
• Developed recommendations improvement and more streamline processes.
• Developed and manage hourly employee's within accordance with 6 sigma and Lean manufacturing
methodology.

2. Jan 2007 to July 2011 GENCO Damage Research: Customer Service Manager
• Effectively managed all aspects of the $600,000+ per year contract within budget and within time
allocation.
• Contributed in the development and delivery of cost saving findings and recommendations to senior
leadership of assigned account, which have resulted in over $9,000,000 savings over three years.
• Responsible for developing, implementing and managing field audit and data analysis teams to fulfill
multi year contract requirements.
• Developed recommendations for account’s third party logistics provider and was instrumental in the
implementation of improvements and on-going initiatives.
• Develop and manage field audit sample plans in accordance with Six Sigma methodology.
• Facilitate collaboration efforts between account and their retail and supply chain supply partners.
• Oversee and direct geographically diverse field audit staff, including headquarters based and home based
auditors.
• Establish presentation templates’ and predictive modeling capabilities for field inspections
• Identify and implement new data management systems in accordance with customer requirements.
• Analyze and evaluate cost-benefit factors.
• Act as a liaison between customer, GENCO Damage Research team and IT to initiate and manage
projects.
March 2006 to December 2006 GENCO Damage Research: Field Analyst
• Field Analyst’s provides value to the customers through field audit consulting services. The field audits
are comprised of TWO main components
o Data Collection: Field auditor collects data using a hand held scanner/PC. The handheld PC is
remotely synced with GENCO’s data warehouse via the Internet.
o Operational Observations: Develop practical recommendations that can be implemented to reduce
the incidence of damages. Look for, and document problems or situations that are causing. All
observations were recorded by completing a Rapid Field Report. These reports were completed
for all audits and required to be doing in a timely manor.
October 2004 to March 2006 GENCO Warehouse Coordinator
• Warehouse Coordinator, The warehouse is a high volume FDC facility of large appliances with storage
space for volume of over 210,000 pieces, ship of 65-75 shipments per shift.
o Coordinate workers (8-12 people) to increase productive movement of employee’s by use of
RF (radio frequency), task listing and movement of crossed trained employees to avoid down
time.
o Responsible for resolving problems that may impede workflow or productivity.
o Responsible for keeping inventory movement as accurate as possible on shift.
Crated and maintained a standard operating procedures manual
o Train candidates for back up for these job functions.
o Coordinate incoming and outgoing shipments ensure they are completed efficiently and meet
daily shipment goals.
o SAP, Logics, Microsoft office and Lotus notes used daily.
o Implemented a new workflow to dock usage resulting in an increase of dock door usage from
17 to 32 doors.
1991 – October 2004 Whirlpool Manufacturing/Quality/Procurement Operations
• Various production, warehouse and office roles of increasing levels of responsibility and accountability