1. ANITA RANDEV
4 Francis Road Mobile no: 07950760242
Hounslow West, Middlesex, Work no: 0208 788274
TW4 7JX
Career History
BRITISH AIRWAYS Operational Risk Analysis (A7) June 2009 to present
• Centralise the reporting structure to enhance the output of Board reports
• Created and developed the Safety Portal on intranet for Automated reports
• Schedule and Maintain all reports on the Safety Portal
• Drive simplification and removal of duplication of reports across the Business
• Ensure consistency and an improved quality of incident data output from
various universes, in particular around risk rating and classification.
• Aligned the new BA departmental structure in Business Objects to produce
data and charts to achieve targets monitoring departmental trends
• Complete overhaul of metrics (targets and datum’s for 2011) and delivering on
time for the entire business
• Ensure consistency and an improved quality of incident investigation and
action response closure within eBASIS.
• Create and schedule report for the Audit team to manage planned review
actions for the BSRC papers
• Deliver improved and consistent safety data analysis and advice to the main
operational departments
• Key team member with a proactive and assertive approach to challenges in a
demanding environment
• Communicate detailed results to end-user.
• Strong knowledge of various BA systems, Excel, Word, eBASIS Business
Objects and SAP
• Interface with internal departments at all levels
• Able to problem solve and influence change process
• Have a good understanding between own team members to coordinate day to
day operation within the group.
• The ability to meet strict deadlines under time pressure whilst maintaining
high standards of accuracy
• Flexible, conscientious and work well under stress with a commitment to excel
and deliver
Achievements
• Designed and delivered the Safety Portal on the intranet
• Complied all Safety reports relating to Board meetings in one central area
• Gained vast experience of negotiation and influencing skills while dealing
with other departments to ensure data is collected promptly
• Good understanding and an analytical approach to data and trends
• Gained the ability to work on my own initiative and as a member of a small

2. team aiming to meet challenging deadlines.
BRITISH AIRWAYS Corporate Safety & Quality Data Group (A6) June
2006- May 2009
• Hold key position in producing data and trend analysis for various streams
within BA to produce Board Reports
• Assist colleagues in queries regarding data involving there areas
• Build Business object filters for departmental queries to produce a standard
format of reporting system and streamline all reports in departments
• Heavily involved in the automation of data analysis for the Board Safety
reports and settings them up on the BA intranet, reducing duplication of
reports
• Ability to meet strict deadlines under time pressure whilst maintaining high
standards of accuracy is an essential skill I have acquired.
• Attention to detail demonstrated through quarterly review of the Board papers
at the Board meeting
• I have learnt to be proactive and have demonstrated my forward planning
skills whilst maintaining the reporting standards and have successfully
transferred knowledge and provided training to colleagues, strengthening my
ability to communicate complex information to others.
BRITISH AIRWAYS ENGINEERING Reporting & Analysis (A5) April 2002-
June 2006
• Key roles to collate and analyse data from different Engineering departments
and produce high level reports General Managers and Engineering Directors
• Organising and prioritising daily tasks with a sense of urgency
• Interaction with a wider range of Engineering management to produce data
accuracy and precision
• Prepare presentation, coordinate meetings and Quality Forums
• Planning Audits and managing the Audit Schedule
• Managing appointments, calendars and booking meeting rooms,
• Work towards meetings targets and deadlines and have the ability to adapt to
work load
• Proficient in Excel, Microsoft word, PowerPoint, Access, SAP, eBasis and
Business Object
• Key team member with a proactive and assertive approach to challenges in a
demanding environment
• Flexible, conscientious and work well under stress with a commitment to excel
and deliver
BRITISH AIRWAYS ENGINEERING MMCO (A4) April 2001- March 2002
• Involved in the department and implementation of the Suppliers Access Data
base
• Monitoring and managing the Audit Schedule and the external suppliers data
base

3. • Posting desk top surveys to external suppliers and assessing external surveys
• Ensuring all FAA and CAA certification is up to date and are in compliance
with the CAA
• Issuing British Airways Certificates to eligible suppliers and collecting
payments
• Resolve queries from external suppliers with regards to surveys and audits
• Provide ad hoc support to quality engineers, arranging duty travel and
BA2Buy
BRITISH AIRWAYS REVENUE (A2) January 1995- March 2001
• Prioritise and organise daily work schedule
• Receive British Airways and partner airline coupons from BA stations world
wide
• In put of ticket information into main frame system for billing
• Solve external queries and billing issues from other airlines
TELECOM SECURITY LTD. Team Leader July 1993- December 1994
• Liaising with customers and engineers and suppliers
• Planning work schedule and training courses for the engineers
• A good eye for detail and welcome change as a challenge
• Worked closely with the police and health services
Prominent Property Services Estate Agent 1989- 1993
• Liaising with solicitors, bankers and Local Council’s
• Making adverts for the newspapers and winder displays.
• Management of rental properties
PROFESSIONAL DEVELOPMENT & TRAINING
• Design secrets for non – Designers Henshall Centre Mar 2007
• Training in SAP and Business Object BA Waterside, LHR
• Selection Skills (Recruitment) BA Waterside, LHR Sep 2001
• Equal Opportunities Workshop (Recruitment) BA Waterside, LHR Oct 2001
• Intermediate course in Ticketing Ruilslip Oddssey Business Park
• Certificate in Finance and Banking
• Certificate in Customer Care
EDUCATIONAL DETAILS
Evelyn Hone College Lusaka Zambia: Diploma in Radiography
A- Levels: Physics and Biology
GCSE: 10 Passes

4. ADDITIONAL INFORMATION
• Hold a full, clean, UK Driving License
• Certified First Aider
Interests and Activities
I believe in the importance of keeping fit and healthy during a demanding working
week and enjoy brisk walks as I find it beneficial to my health and well- being, I
practice yoga at home regularly, which helps me unwind and reflect.
My other interests include cooking and DIY around the house. Plan and organise
charity and voluntary events work for our local Hindu temple.