1. Luke Veitch laveitch@hotmail.com 0438 239 365
Luke Veitch
4 ChardonnayAve
Eschol Park
NSW 2558
CurrentPosition
Customer service / Office Manager
DNC Comfort Uniforms
September 2005 – Present (over 10years) Wetherill Park Sydney NSW 2164
Customer service/Office manager & Operations manager:
- Supervise office staff, provide staff training, development & mentoring, KPI's, reporting,
annual salary reviews, Hire & fire, staff rostering, monitor & adjust job descriptions/duties, E-
shop promotions, E-shop technical support, handle all major customer complaints, quarterly sales
reports, onsite petty cash, maintain and manage key account enquirers, property
management/repairs, design and implement any new policies and procedures, Senior first aid
officer, Chief fire warden, WH&S chairmen & secretary.
- Quality Control (QC) manage all complaints. Review, inspect, & rectify all product quality
issues alongside warehouse manager.
- Liaise with Managing directors weekly, update and present a detailed report on Data entry,
sales and returns. Discuss new product lines, product developments, & assist in testing /
providing reviews on any new products.
Education
The Australian collage of physical education
Bachelor of Education (B.Ed.), Health and Physical Education/Fitness
2006 – 2011
All references,previousstudiesandpositionscanbe providedviaemail:laveitch@hotmail.com